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Restoration 1 of the Low Country

Restoration 1 of the Low Country provides expert fire damage restoration services at 6650 Rivers Ave, North Charleston, SC, delivering comprehensive recovery solutions. With 37 specialized services, they restore properties efficiently and safely.

Fire Damage Restoration Service at 6650 Rivers Ave in North Charleston, SC 29406

Operational
★★★★★
Rating: 4.8 based on 118 reviews
Address: 4221 Rivers Ave STE 350, North Charleston, SC 29405
Phone: 18436038306
Emails:
Cheri Adam (Business Process Specialist) - [email protected]
Gina Roberson (Franchise Development Manager) - [email protected]
Jay Holland (Franchise Business Consultant) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Restoration 1 of the Low Country

Restoration 1 of the Low Country Services

Air Duct Cleaning

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Air Duct Cleaning removes dust, dirt, mold, and debris from the home’s heating and cooling ducts and vents, using specialized vacuums and tools. It improves airflow, indoor air quality, and system efficiency by cleaning ducts, register covers, and central components.

Burst Pipe

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Burst Pipe is a service that fixes a broken water pipe by locating the leak, stopping the flow, and repairing or replacing the damaged section to prevent flooding and restore normal water supply.

Commercial Cleaning

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Commercial Cleaning is professional cleaning services for offices, retail, and business spaces. It involves dusting, vacuuming, sanitizing surfaces, restroom upkeep, trash removal, floor care, and ongoing maintenance to keep workplaces tidy and hygienic.

Commercial Restoration

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At Restoration 1, we specialize in the restoration of both residential and commercial properties that have been damaged by weather, mold, and other causes. Our professionals are experienced and knowledgeable, with the training and equipment necessary to restore your commercial property. We have years of experience and a full range of restoration services for commercial clients.

Crawlspace Encapsulation

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Crawlspace Encapsulation is sealing and insulating the space under a building to keep moisture out, improve energy efficiency, and prevent mold. It involves sealing vents, installing a vapor barrier, insulation, and a dehumidification or conditioning system.

Drapes And Blinds Cleaning

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Drapes And Blinds Cleaning is a service that cleans window coverings, including curtains and blinds, removing dust, stains, and allergens to restore fresh appearance and improve light and air in a room.

Emergency Restoration Services

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Our team at Restoration 1 provides disaster response and emergency restoration services. If you have experienced a catastrophic event of any type that left your property damaged by its impact, contact our residential and commercial property restoration teams right away. We’ll be immediately available to mitigate the damage and to restore your home or business to pre-damage conditions. Our emergency response services are designed to provide assistance to individuals whose properties have been damaged by all types of catastrophes, including: hurricane/tornado damage, floor damage, fire damage, smoke from wildfires, sewer line breaks and septic tank backflows.

Fire & Smoke Damage Restoration

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At Restoration 1, we have a team of dedicated fire & smoke damage restoration experts. After your property has been affected by fire & smoke damage, our technicians will remove the damaged components, remove flooring, evaluate the structural framing of your property and then treat it for odor and contamination. Our experts are thorough and efficient and will work tirelessly to restore your property to its pre-damage state.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a property after a fire. It includes safety assessment, removing smoke and soot, cleaning and deodorizing, drying moisture, cleaning and repairing damaged walls, ceilings, floors, and restoring utilities and structure.

Flood cleanup

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Flood cleanup is a service that removes water and moisture after flooding, dries and sanitizes affected areas, removes damaged materials, and helps prevent mold, restoring space to a safe, usable condition.

Flood restoration

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Flood restoration is a service that cleans up after a flood, removing water and moisture, drying and sanitizing affected areas, repairing damage, and restoring rooms to their pre-flood condition while preventing mold and further harm.

Flooded Basement Restoration

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Flooded Basement Restoration is a service to remove water, dry out rooms, treat for mold, assess damage, and repair or replace damaged materials after flooding, helping homes return to normal safely and quickly.

Flooring

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Flooring is the service of installing and replacing surface coverings on floors, such as wood, tile, carpet, or laminate. It involves measuring, removing old floors, preparing the subfloor, and laying or mounting new material for a smooth, durable finish.

Home Renovation

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Home Renovation is a service that improves your living spaces, including planning, budgeting, and upgrading things like kitchens, bathrooms, floors, and walls, to refresh style, increase comfort, and boost home value.

Mold damage restoration

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Mold damage restoration is the process of cleaning, drying, and repairing areas after mold growth due to water damage. It includes assessing moisture, removing affected materials, sanitizing, and restoring walls, ceilings, and floors to safe, original condition.

Mold inspection

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Mold inspection is a careful check of a home or building to find mold growth, determine its cause, and assess moisture levels. It usually includes a visual survey, moisture tests, and recommendations for cleaning or remediation to improve indoor air quality.

Mold mitigation

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Mold mitigation is the process of removing and preventing mold growth in a building after moisture problems. It involves identifying the source of moisture, containing the area, removing contaminated materials, cleaning surfaces, drying components, and preventing future mold return.

Mold remediation

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Mold remediation is cleaning and removing mold from homes, fixing moisture problems, and treating affected areas to prevent growth, including containment, cleaning, drying, and sometimes deodorizing to create a healthier indoor environment.

Pack Out And Storage

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Pack Out And Storage is a service that helps you carefully pack your belongings for moving or storage and then store them securely in a facility until you need them again, ensuring items are organized, protected, and easily retrievable.

Plumbing

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Plumbing is fixing and installing pipes, fixtures, and appliances that move water and waste in homes or buildings. It involves repairs, leak detection, water heater setup, pipe replacements, and ensuring safe, functional water systems.

Professional Property Restoration

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Professional Property Restoration is a service that repairs and restores damaged buildings or spaces after incidents like fire, water, or storms. It involves assessment, cleanup, drying, cleaning, mold removal, repairs, and returning the property to safe, functional condition.

Remodeling

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Remodeling is the process of changing and upgrading a building’s interior or exterior, such as updating rooms, layouts, fixtures, and finishes to improve function, style, and value, often involving planning, permits, demolition, construction, and finishing touches.

Residential Restoration

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Residential Restoration is a service that repairs and renovates homes after damage from events like floods, fires, or storms. It involves assessing damage, cleaning up, drying, repairing structure and systems, and restoring interiors to pre-loss condition.

Restoration Cleaning

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Restoration Cleaning is a service that restores damaged spaces and items after events like floods, fires, or mold. It involves assessment, moisture control, cleaning, sanitizing, deodorizing, and repairs to return the area or belongings to pre-damage condition.

Sewage Cleaning

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At Restoration 1, we offer sewage cleanup and damage restoration services for both commercial and residential clients. Our team is professionally trained and certified by the Institute of Inspection, Cleaning & Restoration Certification (IICRC). We know how to provide excellent and thorough cleanup services that allow you to get your life back as soon as possible. If a sewage backup occurs at your home or business, contact us immediately. Sewage waste can be extremely dangerous to your health as it contains a slew of bacteria and viruses. The bacteria could affect your water, putting you at risk for hepatitis A, giardia, tetanus, and other illnesses.

Sewage cleanup

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Sewage cleanup is the safe removal of sewage and contaminated materials after a flood or sewer backup, including cleaning, disinfection, deodorizing, and restoring affected areas to prevent health risks.

Smoke Damage Cleanup

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Smoke Damage Cleanup is a service that removes smoke, soot, and odors after a fire. Technicians assess damage, secure the area, clean surfaces, deodorize, and restore affected belongings and structures to safe, livable condition.

Storm Cleanup

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Storm Cleanup is a service that clears fallen trees, debris, and damaged structures after a storm, secures your property, and removes hazardous waste. It includes assessment, cleanup, debris removal, and basic restoration to restore safety and access.

Storm Damage

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Storm Damage is a service that assesses, documents, and repairs damage caused by storms, such as roof leaks, fallen debris, and water intrusion, then coordinates restoration, insurance claims, and preventative measures to protect your property.

Storm Damage Restoration

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Major storms can cause major damage. In some cases, the damage may be so severe that homeowners feel they have no choice but to start over. But before you give up hope, give our team at Restoration 1 a call. We’re experts at storm damage restoration. Our certified team of restoration experts can be on the job right away and help you prevent further damage and harm. Our professionals provide storm damage restoration for tornadoes, blizzards, ice storms, floods, tropical storms, hail storms, lightning and hurricanes.

Storm Recovery

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Storm Recovery is a service that helps restore homes and businesses after severe weather. It includes assessing damage, cleaning up debris, repairing structures, and coordinating insurers and contractors to speed up safer repairs.

Sump Pump Cleanup

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Sump Pump Cleanup is a service that removes water, debris, and buildup from your sump pump system, ensuring proper operation, preventing clogs, and extending the pump’s life. It includes inspection, cleaning, and testing performance.

Virus Disinfection

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Virus Disinfection is a service that removes or inactivates harmful viruses from surfaces, rooms, or equipment using approved cleaning agents and procedures, including cleaning, sanitizing, and sometimes applying protective coatings to prevent future contamination.

Water Extraction & Drying

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Water Extraction & Drying is a service that removes standing water from a space and uses dehydrating equipment to dry floors, walls, and structures, preventing damage and mold while restoring safety and usability swiftly.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and dehumidifies affected areas, cleans and sanitizes to prevent mold, and repairs damaged floors, walls, and structures to restore a home or business after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold growth caused by flooding or leaks, drying affected areas, removing moldy materials, treating to prevent regrowth, and ensuring air quality and structural safety are restored.

Water removal

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Water removal is a service that quickly extracts standing water from spaces after flooding or spills, using pumps, vacuums, and dehumidifiers. It includes assessing damage, removing water, drying, and preventing mold or further harm.

Restoration 1 of the Low Country Reviews

Gamilah Lorick
Gamilah Lorick
5 ★★★★★
Never did I think I would ever need Restoration 1; however, the morning of October 29, 2025, God had other plans. While standing in my kitchen on the first floor, I heard water moving through the ceiling. Suddenly, water burst through the ceiling. My first call was to a plumber to turn the water off, who then referred me to Restoration 1. After talking to Amanda, who said she was sending someone immediately, a tech was here in less than 30 min. She held my hand every step of the way. I would only pray anyone in my situation would use this company. They were excellent, efficient, informative, and kind.
Jay Wertz
Jay Wertz
5 ★★★★★
Amanda at Restoration 1 did a wonderful job coordinating our job and addressing our issue and questions. Extremely kind and knowledgable. DJ was our technician and checked in regularly to ensure all was in order. Great experience and they quickly remediated our issues.
Annika Larsen
Annika Larsen
5 ★★★★★
I can’t say enough good things about Restoration 1. From the moment they showed up, they were incredibly friendly, professional, and easy to work with. Amanda, Mario, and Jamarcus took the time to patiently explain exactly what was going on, what caused the water damage, and what steps they would take to fix it. Everything was clearly laid out, and I really appreciated how easy they made it to understand the process. They worked quickly and efficiently, and everything was done on time just as promised. On top of all that, they provided thorough documentation for insurance, which made that part of the process so much less stressful for a first-time homeowner. Highly, highly recommend!
Kyle Wilkins
Kyle Wilkins
1 ★☆☆☆☆
Absolute worst experience ever. Told it would be a 3-4 day job and now we are going into week 4 with no communication as to when the job will be completed still. My daughter has been able to use her toilet and we have had to live with a hole in our ceiling. DO NOT RECOMMEND!
Alterea Baxter
Alterea Baxter
5 ★★★★★
These people were so professional, kind and nice all at the same time. I felt so comfortable with both DJ and Mario when I was finally able to put each one with the right name🤣. Man these two young men are some hard workers and they need a raise or their own franchise. The young lady that came out was so comforting. Restoration 1 Of Charleston is a must hire for your restoration needs. I absolutely love them. Put them in your contact now! They will stay in mine.
Anastasia M.
Anastasia M.
5 ★★★★★
I can’t say enough good things about my experience with Restoration 1. From start to finish, the team was incredibly thorough in drying out the water damage in my home. Thanks to their detailed and professional work, we avoided having to tear out any walls—something that was initially thought to be necessary. They communicated with me every step of the way and were always polite, respectful, and reassuring during a stressful time. I truly appreciate their efficiency and care, and I would absolutely recommend them to anyone in need of water damage restoration.
Lauren Gibson
Lauren Gibson
5 ★★★★★
Restoration 1 of the Low Country was great! Miss Justine & her crew, DJ, Mario, & Demarcus, were all very professional. They were able to accommodate our needs at the last minute & were also very accommodating of our work schedules when returning to follow up on the restoration process. For experiencing water damage for the first time, Restoration 1 was able to answer our questions & make us feel more at ease going forward with repairs. Thank you!
Karl Kettler
Karl Kettler
5 ★★★★★
Justine and her team were absolutely fantastic in helping with us out with a leak we had in our master bath. They were courteous, and efficient every step of the way.
Tara Thomas
Tara Thomas
5 ★★★★★
We have had a hellish experience with our insurance company following water damage. From the day of our loss, Restoration1 were the first people to come. Amanda, Mario, and Quay have been our lifesavers throughout this genuinely terrible process, going above and beyond to advocate, assist, and reassure us. From start to finish, they are the reason we’ve gotten this far in our rebuild. I recommend them highly!
Sheri Gerry
Sheri Gerry
5 ★★★★★
Low Country has been at my home twice for water damage mitigation. Always punctual, professional, knowledgeable and informative!
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About Restoration 1 of the Low Country

Restoration 1 of the Low Country is a comprehensive fire, water, and property restoration service located at 6650 Rivers Ave in North Charleston, South Carolina. Serving the Low Country community, the company offers a robust range of categories and services designed to address both the immediate impact of damage and the long-term recovery of homes and businesses. As a trusted restoration partner, the team emphasizes prompt response, meticulous assessment, and clear communication throughout every project.

In the realm of categories and services, Restoration 1 of the Low Country provides Water Damage Restoration Service, Building Restoration Service, Fire Damage Restoration Service, and Waste Management Service to cover diverse preservation needs. The expansive service menu includes Air Duct Cleaning, Burst Pipe remediation, Commercial Cleaning, Commercial Restoration, Crawlspace Encapsulation, and Drapes And Blinds Cleaning, ensuring both structural and aesthetic aspects are cared for. Emergency Restoration Services are available to handle urgent incidents, while Fire & Smoke Damage Restoration and Fire damage cleanup & repair focus on restoring safety and comfort after fires. Flood cleanup, Flood restoration, and Flooded Basement Restoration address water intrusion with thorough drying and moisture control, complemented by Flooring, Home Renovation, and Remodeling options for post-damage rehabilitation.

The company also dedicates resources to Mold damage restoration, Mold inspection, Mold mitigation, and Mold remediation, reflecting a holistic approach to indoor air quality and occupant health. Additional capabilities include Pack Out And Storage, Plumbing, Professional Property Restoration, and Residential Restoration, easing the transition from crisis to normal living space. Restoration Cleaning, Sewage Cleaning, and Sewage cleanup address sanitation needs during and after incidents, while Smoke Damage Cleanup, Storm Cleanup, and Storm Damage Restoration manage effects from weather-related events. Storm Recovery and Sump Pump Cleanup further support resilience against recurring incidents.

Beyond remediation, Restoration 1 of the Low Country offers Virus Disinfection, Water Extraction & Drying, and Water damage-related cleanup & repair, as well as Water damage-related mold removal and general Water removal services. The team emphasizes a customer-centered approach, providing thorough documentation for insurance, transparent explanations of findings and recommended steps, and dependable follow-up to ensure projects stay on track. The professionals at Restoration 1 of the Low Country are known for their responsiveness—often arriving promptly, assessing damage comprehensively, and coordinating necessary trades to restore properties efficiently while maintaining safety standards.

Located in North Charleston, the company is committed to serving homeowners and business operators with empathy and expertise. Their emphasis on professional property restoration means clients can expect measurable results, from initial containment and mitigation to final cleaning and restoration. By combining technical proficiency with compassionate service, Restoration 1 of the Low Country aims to minimize disruption, preserve personal belongings where possible, and help communities recover quickly after fire, water, or storm events.

Water Damage Restoration Service

Water Damage Restoration Service in North Charleston, SC by Restoration 1 of the Low Country. Fast, certified specialists restore floods, leaks, and mold issues with advanced drying, sanitization, and reconstruction for homes and businesses.

Building Restoration Service

Building Restoration Service by Restoration 1 of the Low Country in North Charleston, SC offers expert structural repair, mold remediation, water damage restoration, and historic facade rehabilitation to restore safety, value, and beauty to your property.

Fire Damage Restoration Service

Rescue and restore your North Charleston home with Restoration 1 of the Low Country’s Fire Damage Restoration Service. Fast response, soot and smoke cleanup, structural drying, odor control, and complete reconstruction support to bring your property back to pre-fire condition.

Waste Management Service

Waste Management Service by Restoration 1 of the Low Country in North Charleston, SC, offers reliable debris removal, recycling, and disposal solutions for homes and businesses, helping restore safety, cleanliness, and environmental compliance after damage events.

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