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Arcus Restoration

Arcus Restoration provides comprehensive fire damage restoration services at 4626 Resource Dr #107, Chattanooga, TN, covering extensive smoke, soot, water, and structural recovery.

Fire Damage Restoration Service at 4626 Resource Dr #107 in Chattanooga, TN 37416

Operational
★★★★☆
Rating: 4.4 based on 76 reviews
Address: 1271 N Holtzclaw Ave # 104, Chattanooga, TN 37406
Phone: 14235289786
Emails:
Augie Baker (Project Manager) - [email protected]
Adam Beck (Owner) - [email protected]
Andrew Costa (Project Manager) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Arcus Restoration

Arcus Restoration Services

24/7 Emergency Cleanup

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Need help now? Our team is on call 24/7 to clean up water, fire, or trauma-related damage right away.

24/7 Emergency Restoration

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Emergency response teams are on call 24/7 to secure your property and begin mitigation right away.

Assessment Of The Damage

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Assessment Of The Damage is a service that inspects a vehicle after an incident to determine what parts are damaged, estimate repair needs and costs, and document the condition for insurance claims or repair planning.

Attic Cleanup

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We clean attics affected by smoke, mold, or wildlife intrusion to restore safe, usable space.

Burst Pipes

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Burst Pipes is a service that detects and fixes burst or leaking water pipes, stopping leaks, assessing damage, and repairing or replacing damaged pipes and fittings to prevent water damage and restore safe, reliable water flow.

Cleaning And Remediation

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Cleaning And Remediation is a service that removes dirt, pollutants, and hazards from spaces. It involves cleaning surfaces, decontaminating areas, and restoring safety and cleanliness after spills, mold, or damage.

Cleanup And Repair

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Cleanup And Repair is a service that removes unwanted items, tidies spaces, and fixes minor issues to restore a clean, functional area. It includes decluttering, cleaning surfaces, organizing, minor repairs, and improving overall condition.

Commercial And Residential Restoration Services

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Commercial And Residential Restoration Services helps repair and restore buildings after damage from fire, water, storms, or mold. It involves assessment, cleaning, mitigation, rebuilds, and preventive steps to return spaces to safe, functional condition for businesses and homes.

Commercial Construction

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Commercial Construction covers building projects for businesses, such as offices, stores, and factories. It involves planning, permits, site preparation, design, budgeting, subcontracting trades, safety, and completing the structure for public use or business operations.

Commercial Construction Services

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We provide general construction and repair services for commercial properties—whether you’re rebuilding after damage or upgrading existing spaces. Our team works efficiently with minimal disruption to business operations.

Commercial Fire Damage

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Commercial Fire Damage is a service that assesses and repairs fire-related damage to business properties, including smoky, charred, and water-damaged areas, removes debris, stabilizes structure, cleans, and restores safety, function, and value for commercial spaces.

Commercial Or Residential Property

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Commercial or Residential Property is a service that helps buyers, sellers, or renters handle property deals and ownership matters for either business use (offices, shops) or living space (homes), including valuation, transactions, leases, and compliance.

Commercial Property Damage Restoration

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We restore schools, offices, warehouses, and multi-unit buildings with minimal operational downtime.

Commercial Water Damage Restoration

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From office buildings to warehouses, we restore commercial properties with minimal business interruption.

Commercial Water Damage Up

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Commercial Water Damage Up is a service that assesses and repairs water damage in business properties, preventing mold and structural issues. It includes water extraction, drying, dehumidification, sanitation, and restoring damaged materials to minimize downtime.

Complete Reconstruction Services

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Complete Reconstruction Services is a full home or building repair and renovation service that handles planning, demolition, rebuilding, remodeling, and finishing to restore or upgrade properties after damage or for upgrades.

Comprehensive Inspection

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Comprehensive Inspection is a thorough check of a system's safety, reliability, and condition, covering components, performance, and potential issues, followed by detailed findings and practical recommendations for repair or maintenance.

Contents Cleaning & Restoration

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We clean and restore furniture, electronics, and valuables damaged by smoke or water whenever they can be salvaged.

Contents Removal

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Contents Removal is a service that safely removes unwanted items from a space or site, including cleaning up clutter, deleting files or debris, and ensuring the area is organized, compliant, and ready for use or redistribution.

Contents Restoration

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Contents Restoration is a service that recovers lost or damaged files, folders, or data from devices, backups, or recovery tools. It involves scanning storage, identifying recoverable items, and rebuilding or restoring them to a usable state.

Debris Removal

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Fire- and storm-damaged materials are removed quickly to clear the way for safe, efficient repairs.

Disaster Restoration

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We handle everything from water and fire cleanup to full rebuilds, managing every phase of the recovery process.

Drying and Dehumidification

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Following any water incident, we dry structural materials with industrial fans and dehumidifiers to prevent lasting damage.

Emergency Board-Up Services

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We board up windows, doors, and roof openings to secure your property immediately after a fire or storm.

Emergency Pack-Out Services

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We safely handle and store your items off-site during repairs, keeping them protected throughout the restoration process.

Emergency Tarping Services

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Roof or siding damaged during a fire? We install tarps to protect exposed structures from water intrusion.

Fire Damage Cleanup & Repair Services

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We remove soot and fire-damaged materials, ensuring your space is ready for safe, code-compliant restoration.

Fire Damage Restoration

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From smoke cleanup to structural repairs, we handle every phase of recovery after a fire.

Flood Damage Cleanup

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We pump out floodwater, sanitize surfaces, and use industrial drying systems to prevent mold and structural decay.

General Construction

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General Construction is a broad service that covers building, repairing, and renovating structures. It involves planning, site prep, framing, foundations, electrical, plumbing, finishing, and coordinating trades to complete projects safely and on schedule.

Heat Drying

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Heat Drying is a process that uses warm air or heat to remove moisture from materials, leaving them dry. It involves applying controlled heat and airflow to reduce water content without causing damage or warping.

Insurance Restoration

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Insurance Restoration is a service that helps recover property after damage by guiding homeowners through filing claims, assessing losses, coordinating repairs, and restoring or rebuilding the home to its original condition. It involves documentation, timelines, and contractor coordination.

Leak Repairs

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Leak Repairs is a service that fixes water leaks in pipes, fixtures, or roofs. It involves locating the leak, stopping the flow, repairing or replacing damaged parts, and testing the system to prevent further water damage.

Mold Cleanup

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Mold Cleanup is a service that finds and removes mold from homes or buildings, stops moisture issues, cleans affected areas safely, and uses proper techniques to prevent recurrence for healthier indoor air.

Mold Remediation

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Mold remediation is the process of cleaning up and removing mold from buildings, stopping its growth, and fixing moisture problems to prevent future return. It includes containment, cleaning surfaces, removing contaminated materials, and repairing leaks.

Mold inspection

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We identify problem areas, locate hidden mold, and recommend a targeted remediation plan to prevent recurring issues.

Mold mitigation

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Moisture causes mold growth. We dry, ventilate, and dehumidify areas to prevent mold from developing and spreading.

Mold remediation

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We safely detect, contain, and remove mold, restoring clean air and giving you peace of mind.

Natural Disaster

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Natural Disaster is a service that explains and helps plan for events like earthquakes, floods, or storms. It covers risks, safety steps, preparedness checks, response tips, and recovery actions to reduce harm and stay safe during emergencies.

Odor Elimination

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Odor Elimination is a service that neutralizes unpleasant smells from spaces or items using cleaning and odor-control treatments, masking or removing odor sources, and leaving the area smelling fresh and clean.

Pack Out And Storage

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Pack Out And Storage is a service that helps you pack up your belongings for moving or storage, transports them to a storage facility, and keeps them safe and organized until you need them again.

Rebuilding And Restoring

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Rebuilding And Restoring is a service that helps repair and bring back to working order items or spaces after damage, wear, or a loss. It involves assessment, planning, repairs, and renovations to restore function, appearance, and value.

Reconstruction & Remodeling

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Whether you’re rebuilding after damage or upgrading during repairs, we offer full reconstruction from framing to finish.

Repair Project

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Repair Project is a service that helps fix and restore damaged items, from planning and assessing problems to sourcing parts, performing repairs, testing functionality, and ensuring safe, durable results for homes or workplaces.

Residential Water Damage

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Residential Water Damage is a service that repairs homes after water incidents like leaks, floods, or burst pipes. It includes assessing the damage, removing excess water, drying and dehumidifying, cleaning, mold prevention, and restoring walls, floors, and belongings.

Restoration And Repair

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Restoration And Repair is a service that fixes and returns items to their original condition, mending damage, restoring appearance, replacing worn parts, and cleaning or stabilizing materials to extend life and functionality.

Restoration Consulting

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We support property owners, managers, and insurers with scopes, estimates, and project guidance throughout the restoration process.

Restoration Process

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The Restoration Process helps recover and repair damaged items or systems, restoring them to their original function. It involves assessment, cleaning, repair or replacement of parts, testing, and preventative steps to prevent future issues.

Restoration Project

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The Restoration Project is a collaborative effort to repair, preserve, and bring back to working condition old or damaged items, buildings, or ecosystems, often involving studying original methods, sourcing authentic materials, and documenting the restoration process for future care.

Roofing

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Our team handles roofing repairs and replacements following storm, fire, or structural damage—quickly and professionally.

Sewage Cleanup

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Sewage backups are cleaned and sanitized using biohazard-safe methods to eliminate health hazards and odors.

Smoke And Fire

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Smoke And Fire is a service that recreates dramatic smoke and flame effects for events, film, or photos. It involves safety-rated equipment, technicians, and controlled lighting or props to create realistic, safe smoke and fire visuals.

Smoke Odor Removal

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We eliminate smoke odors with ozone treatment, fogging, and air filtration to restore clean, breathable indoor air.

Soot Cleanup

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Fine soot is carefully removed from surfaces, vents, and contents to prevent permanent staining or air quality issues.

Storm Damage Restoration

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Storm damage from high winds, hail, or fallen trees? We quickly clean up, repair, and restore homes and buildings.

Storm Damage Roof Restoration

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Storm Damage Roof Restoration restores a damaged roof after storms, fixing leaks, replacing or repairing damaged shingles, cleaning debris, and applying protective coatings to prevent future leaks and extend the roof’s life.

Structural Cleaning

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We clean beams, joists, subflooring, and other structural elements after fire, water, or mold exposure.

Thermal Fogging

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Thermal foggers reach into hidden spaces and soft materials to break down stubborn smoke molecules.

Thermal Imaging

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Infrared cameras detect hidden moisture behind walls and ceilings so we can address problems before they escalate.

Total Reconstruction

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Total Reconstruction is a comprehensive service that fixes and rebuilds damaged parts, combining assessment, repair planning, and step-by-step restoration to restore function and appearance safely and efficiently.

Tree Removal

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Tree Removal is a service that safely cuts down and removes a tree, including cleaning up branches and wood, grinding stumps if needed, and disposing of debris, to clear space or remove a hazardous tree.

Water Damage Mitigation

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Fast action matters. We contain and minimize water damage early to prevent further destruction and reduce repair costs.

Water Damage Restoration

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We remove standing water, dry affected materials, and fully restore your property after leaks, floods, or plumbing failures.

Water Damage-Related Cleanup & Repair Services

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After water exposure, we clean, disinfect, and repair structural damage to get your home or business back to normal.

Water Extraction

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Water Extraction is a service that safely removes unwanted water from spaces, such as after floods or leaks. It involves using pumps and vacuums to dry surfaces, monitor moisture levels, and prevent mold and damage, restoring the area to its normal state.

Water Mitigation Services

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Water Mitigation Services quickly stops water damage and protects your home by removing excess water, drying the area, preventing mold, and restoring damaged belongings with professional equipment and controlled drying timelines.

Arcus Restoration Reviews

Chris Snow
Chris Snow
5 ★★★★★
Mark Napier did a great job keeping the house renovation moving along timely and ensuring that quality work was performed each step of the way. Arcus made sure to do the job right, according to code, and under budget. I was very pleased with the experience.
Michael Smith
Michael Smith
5 ★★★★★
A “5 Star” company, for sure! We used Arcus Restoration when we had a total fire loss. They were prompt and showed so much empathy to our family! Thanks for being there for us every step of the way! We appreciate all of you! Ya’ll are the best!
Curtis Creighton
Curtis Creighton
3 ★★★☆☆
Our house was damaged on July 8, 2024 by a violent storm. Arcus was recommended by our insurance. Richard and his team responded immediately. He stood back and let his team evaluate the damage. They relayed their findings to Richard. Richard told us there was major damage but assured us that they would make it look like new. I kept the faith. After 14 months I am moving back in my house. Richard kept running into obstacles. The biggest was communication between upper level of management of Arcus and the insurance adjuster. Richard pushed to get the house completed. Knowing that my wife was terminal pushed him even harder. He wanted her to see her restored home. She didn’t get that opportunity! Richard was my Project Manager but after this ordeal I call him my friend. Thank you for all you did! It’s all about the money!
Charles Cooke
Charles Cooke
1 ★☆☆☆☆
Came out looked at my house for tree damage to the roof filed claim with insurance was approved and put new roof on my house and didn't change the broke rafters that was supposed to be fixed only replaced part of the plywood left old plywood with holes in it and used shingles for the roof cap. Came back out to fix it and had to remove the roof again fix what I sent them pictures of before they sent qoate to insurance company got message from arcus the other day saying they were going to send in charge order for the rafter repair that they have already been paid for. Got another call from insurance company saying they didn't put the new roof vents in on price and it's $826 for 4 $25 turtle back vints. Very bad make sure you have someone who knows construction to check there work. I argued with them about hiding the broke rafters and putting the roof on and trying to hide the stuff that they were supposed to fix there answer was we didn't put that in the estimate after I sent them the pictures of the broke rafters the holes in the roof. When they finally fixed the rafters they cut through the ceiling upstairs in the bedroom messing up the sprained textured ceiling thanks for that. Be careful with these people
Sheri Kelly R
Sheri Kelly R
3 ★★★☆☆
On March 25 we had a house fire. On March 26 I called my insurance agent who suggested Arcus. I called and Arcus came out right away and then I filed my claim. Arcus provided the estimate to my Insurance Adjuster. Before they began, Arcus and Clarus came to the house. I was never in the communication loop. All repair negotiation and price was done behind the scenes, I assumed between the estimator or project manager and my adjuster. When shown the price tag I was shocked but I know nothing about repair costs. The price was broken into Scope of work, Clarus Contents Renewal Co., and FMS Cleaning. A Month after the fire, Arcus began the work. On April 23 Clarus came to PackOut the contents of the rooms affected. On April 27 Arcus began the work. Cleaning was very quick. Clarus sent many employees to pack out and they stored our belongings and furniture in a Mobile Mini. The work was done but insulation was not changed which I think was on the Scope of Work, not certain. The Painters were excellent but the flooring company left a lot to be desired. They postponed a couple times, showed up without enough pad, so they left and went to lunch. The project manager brought the needed pad out. Then as they cut it in the driveway, they rolled it up with Boxelder tree seeds in it. I pointed it out but he said it won't matter. It was on the underside. Then as he scraped staples off my floor he told me if I wanted them gone I'd have to vacuum it myself. When they put the carpet in they were rough and sloppy and it seemed to have lots of snags and runs. They told me the faster they rush, the more money they make. They also pointed out that the carpet can run but they thought I'd be ok. The quality was certainly not the quality of the previous carpet I had before the fire. Then, when it came time to pack my contents back in, the first day was a disaster. Only 2 guys came, and they moved most of the furniture in but in the 8 hour days I didn't see much of them. I knew we needed more help and they seemed lost. I called Clarus to mention they didn't send adequate help. I jumped in an began moving my own lightweight furniture pieces. The next day they sent 2 guys and 3 women, which helped a lot, but still I had to jump in and do my own packing in. I noticed my furniture had not been cleaned adequately and later had to clean the fire extinguisher residue off myself. I did my own closet and cabinet pack ins and sent them home at 3pm and finished the rest myself. All in all, I felt communication was absent regarding contractor / insurance negotiation, which left me feeling lost and frustrated. Then I was shocked at the price tag and felt it was crazy high. Lastly I was very unimpressed that I had to clean my own furniture, bring some of my own pieces in, and do half of my own pack in after seeing the price tag was $8101 for that part of the restoration. All in all, on the positive side, Arcus did the adjusting and negotiation and found contractors, and the restoration is now done. On the negative side, not everything in the estimate ( like the insulation piece ) was done. They said it wasn't needed. I was told Arcus puts the needed restoration into an adjuster format for the insurance company. The price tag was way higher than I thought it would be, and the contents pack in was disasterous and overpriced for what I was told to expect. I wish I had been given more transparency and say in the matter and that the contents cleaning, and pack in had lived up to what I was told to expect. Lastly, I wish the carpet had been a better quality. The carpet they gave me was significantly lower quality than the one I had before the fire. Three months after it was installed one of the the loops got caught on my dogs collar and created a run. I contacted them but have not had any response yet. I'm upset about being given a lower quality carpet when my job was so expensive.
Megan McMahan
Megan McMahan
5 ★★★★★
We had a water leak that flooded our master bedroom/bathroom and downstairs den. Arcus Restoration was recommended for the repairs (sheetrock, duct work, carpet, and hardwood floor). Through no fault of theirs, we had difficulty getting the process started. Richard with the Chattanooga office was assigned as our project manager. He was aware of our situation and did everything he could to get us back in our house quickly and efficiently. He and his crew did a phenomenal job with the repairs. He kept us informed and exceeded our expectations. We can't thank him enough for getting us back in our home!
Heather Humble
Heather Humble
5 ★★★★★
Arcus was fantastic to work with to fix our kitchen and master bathroom, as well as our 2nd bathroom. Richard was my project manager and was great to keep in touch and keep me informed of what was happening, next steps and even pictures to let me the progress as it was happening. The floor looks amazing! I would definitely recommend! Thank you!
Rob VanHook
Rob VanHook
5 ★★★★★
Last year we had extensive work done on our home which included replacing the carpet throughout the house with LVP flooring. As the floor was installed, mistakes were made and our initial contractor dismissed our concerns. Among other things, the floor had been screwed down along the walls and there was visible damage where the planks had been hammered together. Hasty repairs were made, glue was often involved, and assurances were received, but as they moved on, we continued to question the quality of the work. After several months, and with the changing seasons, major problems with the new flooring were clearly developing. We called Arcus, and they sent Richard from the Chattanooga team out to our home to evaluate the situation. He listened patiently as we pointed out problems and he documented the issues. He agreed the floor had been improperly installed and quickly began to develop a plan for it to be replaced. Over the next few weeks, he took care of our warranty on the original work and helped us find new flooring similar to what we had chosen before. He was well informed and brought in an impressive team to install the new floor in just a few days, we really enjoyed getting to know them all. While managing all of this, he went above and beyond to help us connect with the right people to help us with some of our other projects. We've had a great experience working with Richard and the Arcus team in Chattanooga and the floor looks great! The installation is high quality and they've really earned our trust. Look forward to working with them again. Thanks Richard!
Stacy Deabler
Stacy Deabler
5 ★★★★★
This review is for the mitigation crew (Jeremiah, Keanu and Alan) in the chattanooga office. These guys are the best! First - Hire them! Trust me, you wont be disappointed! Due to a water leak in my kitchen I had water under real hardwood in my LR, DR and LVP in kitchen. Here are highlights. #1 they were here in less than 24 hrs to begin mitigation. #2 Alan and Jeremiah thoroughly explained the steps they'd be taking AND what to expect for restoration. #3 They came and checked on the mitigation progress daily. #4 when mitigation was complete, they very efficiently removed all equipment and cleaned up. #5 Mike arrived today to begin process for estimate for restoration. Yet again, polite and thorough. This group works great together and communication was impeccable throughout this phase. Looking forward to the restoration going as smoothly as mitigation! Thank you so much Arcus!
Barbara Cadavero
Barbara Cadavero
5 ★★★★★
Wanted I express my thanks to Arcus Restoration and Richard from the Chattanooga location for all the wonderful work they have done. The experience was wonder Richard was very helpful and listened to what I wanted and delivered in a timely manner. I would definitely recommend Arcus and Richard to all my friends with the exceptional service that was provided to me.
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About Arcus Restoration

Arcus Restoration is a comprehensive fire damage restoration service located at 4626 Resource Dr #107, Chattanooga, TN 37416. Serving both residential and commercial properties, the company stands out for its steadfast commitment to rapid response, thorough assessment, and meticulous reconstruction. The team specializes in fire damage restoration and a broad range of related services designed to bring damaged spaces back to their pre-incident condition, while prioritizing safety, quality, and code compliance. Their offerings extend to water and storm damage as well, reflecting a holistic approach to disaster recovery that acknowledges how interconnected restoration concerns can be after a damaging event. This approach is evident in their 24/7 emergency cleanup and 24/7 emergency restoration services, ensuring that urgent needs are addressed promptly to minimize secondary damage and moisture intrusion.

Arcus Restoration emphasizes a comprehensive restoration process that begins with an assessment of the damage, followed by careful drying and dehumidification when water intrusion is involved. They provide emergency board-up, tarpings, and pack-out services to secure and protect contents, along with meticulous contents cleaning, removal, and restoration. The company also offers thorough debris removal, odor elimination, and smoke and soot cleanup to restore indoor air quality and ambience after a fire. Their fire damage cleanup and repair services cover both structural and cosmetic aspects, including complete reconstruction and remodeling where needed, as well as roofing and general construction to restore the building envelope to its original integrity.

In addition to immediate response, Arcus Restoration highlights its capacity for advanced techniques and tools such as thermal imaging and moisture testing to identify hidden damage, as well as mold inspection, remediation, and cleanup when necessary. The firm maintains a focus on treating both Commercial and Residential properties with equal care, delivering services like commercial water and fire damage restoration, assessment of the damage, comprehensive inspection, and reconstruction and remodeling that align with insurance restoration processes. Their approach to restoration also includes contents restoration, contents cleaning and storage solutions, and meticulous reconstruction to ensure a long-lasting, high-quality result. Customer experiences shared by the Chattanooga area emphasize professionalism, responsiveness, empathy, and effective project management, underscoring Arcus Restoration’s dedication to guiding clients through challenging times with clear communication and reliable service.

For clients seeking assurance that work will meet industry standards and local codes, Arcus Restoration maintains ongoing collaboration with insurance adjusters and provides transparent scope of work detailing the restoration process. Their service portfolio, reinforced by 24/7 availability and a robust set of capabilities—from emergency cleanup and board-up to complete reconstruction—positions Arcus Restoration as a trusted partner for fire, water, and storm-related damage. The Chattanooga team, led by experienced project managers, aims to restore spaces efficiently while preserving the integrity and value of the property and supporting families and businesses as they move forward after a disaster.

Water Damage Restoration Service

Arcus Restoration in Chattanooga, TN offers expert water damage restoration: swift mitigation, water extraction, drying, deodorization, and mold prevention to restore safety and comfort for homes and businesses after floods, leaks, or storms.

Building Restoration Service

Arcus Restoration in Chattanooga, TN offers expert building restoration services, repairing and renewing historic and modern structures with meticulous craftsmanship, structural stabilization, and efficient, code-compliant remediation to preserve value and safety.

Fire Damage Restoration Service

Arcus Restoration in Chattanooga, TN offers expert Fire Damage Restoration Services to quickly assess, mitigate soot and smoke, stabilize structure, and restore interiors to pre-fire condition with compassionate, professional cleanup and reconstruction support.

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