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PuroClean of Tri-Cities

PuroClean of Tri-Cities provides expert fire damage restoration services at Gray, TN, helping homes recover quickly with comprehensive, licensed mitigation and recovery solutions.

Fire Damage Restoration Service at 9 Glen Mize Way in Gray, TN 37615

Operational
★★★★☆
Rating: 4.4 based on 42 reviews
Address: 9 Glen Mize Way, Gray, TN 37615
Phone: 14234778400
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean of Tri-Cities

PuroClean of Tri-Cities Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a nonstop service that quickly detects and responds to urgent problems, providing immediate alerts, rapid on-site or remote support, and ongoing coordination to restore safety and normal operations around the clock.

Air Filtration

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Air Filtration is a service that cleans indoor air by removing dust, pollutants, and allergens. It involves testing air quality, installing or upgrading filters, and maintaining systems to improve breathing comfort and overall health.

Bio-Hazard Clean Up

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PuroClean restoration professionals are licensed, insured, and certified to remediate biohazard environments safely and in accordance with all applicable laws and standards. We understand that some events may be sensitive and must be handled with compassion and discretion. We bring a sense of calm back to those impacted, whether the loss is in a home, commercial property or business office.

Biohazard Cleanup Services

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Biohazard Cleanup Services provide professional cleaning to safely remove dangerous biological and chemical hazards, such as after accidents or contamination, including disinfection, waste handling, containment, and restoration to make spaces safe again.

Biohazard Damage Restoration

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Biohazard Damage Restoration is a cleaning service that safely removes and treats hazardous materials like blood, mold, or contamination and restores a space to a clean, sanitary condition, following strict health and safety rules.

Biohazard Remediation

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Biohazard Remediation is a service that safely cleans and disposes of hazardous biological materials (like blood, mold, or contaminated waste), using protective gear, specialized equipment, and proper disposal procedures to restore a safe, sanitary environment.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using cleaning solutions, agitation, and extraction to restore freshness and improve appearance in homes or offices.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, shampooing, and sometimes steam cleaning to refresh fibers, improve appearance, and extend carpet life.

Carpets And Upholstery

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Carpets And Upholstery is a cleaning service that freshens and restores carpets, rugs, and fabric furniture by removing dirt, stains, and odors through vacuuming, shampooing, and steam cleaning for a cleaner, refreshed look and feel.

Clean Out

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Clean Out is a service that helps you remove unwanted items from a space, sort and dispose of trash, donate usable goods, and organize what's left, leaving the area tidy and ready for use.

Cleaning And Deodorization

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Cleaning and Deodorization is a service that removes dirt, grime, and odors from spaces or items. It includes thorough cleaning, sanitizing, odor neutralizing, and, if needed, deodorizing surfaces and fabrics to refresh the area.

Cleaning And Disinfection

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Cleaning and Disinfection is the process of removing dirt, germs, and contaminants from surfaces and objects, then applying approved sanitizers or disinfectants to kill remaining germs and prevent spread of illness.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans and restores items or spaces damaged by water, fire, mold, or wear. It involves stain removal, sanitizing, repairing materials, deodorizing, and returning belongings or areas to good, usable condition.

Cleaning And Sanitization

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Cleaning And Sanitization is a service that removes dirt and germs from surfaces using cleaners and disinfectants, then dries and checks for safety. It involves dusting, washing, sanitizing high-touch areas, and ensuring a healthy, hygienic space.

Clearance Testing

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Clearance Testing is a quick check to ensure a product or area meets safety and clearance requirements, confirming it fits the needed space and won’t obstruct exits or paths. It involves measurements, visual checks, and documenting results for compliance.

Commercial And Residential

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Commercial And Residential is a service that covers property work for both business and home sites, including buying, selling, leasing, maintenance, and project management, helping clients manage buildings, offices, retail spaces, and living properties efficiently.

Commercial Property

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Commercial Property is a service that helps buy, sell, or manage business-focused real estate like offices, shops, and warehouses. It involves market research, pricing, negotiations, leases, valuations, and coordinating with tenants or buyers.

Coronavirus Cleaning Services

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Coronavirus Cleaning Services offers thorough cleaning and disinfection to reduce COVID-19 risks in homes or workplaces, using approved cleaners, protective gear, and best practices to sanitize high-touch surfaces and improve air quality between visits.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services provides professional cleaning and sanitizing to reduce the spread of the virus in buildings, using approved disinfectants, specialized equipment, and trained staff to sanitize surfaces, air, and spaces after exposure or outbreaks.

Covid-19 Cleaning Services

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PuroClean Rapid Defense Program is the best way to deep clean public areas and help stop the spread of the viruses. The process uses EPA-registered products to minimize the risk of pathogens spreading. Services include Facility Cleaning and Contents Cleaning. Please contact for pricing information.

Crawl Spaces

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Crawl Spaces is a service that inspects and improves the area beneath a building, checking for moisture, mold, pests, and air quality, and often involves cleaning, sealing, insulation, ventilation, and structural fixes to prevent damage and improve energy efficiency.

Deep Clean

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Deep Clean is a thorough cleaning service that targets hard-to-reach and neglected areas, removing built-up dirt, sanitizing surfaces, and revitalizing rooms to look and feel fresh, with extended attention to detail and hidden spots.

Deodorization And Odor Control

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Deodorization and Odor Control is a service that removes unpleasant smells from spaces or products using cleaning, filtration, masking, or neutralizing techniques to improve air quality and scent comfort. It involves assessment, treatment, and delivery of fresher air.

Disaster Cleanup

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Disaster Cleanup is a service that restores spaces after damaging events like floods, fires, or storms. It involves assessing damage, removing debris, drying, cleaning, sanitizing, and restoring affected areas to safe, usable condition.

Disinfectant Application

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Disinfectant Application is applying approved cleaning chemicals to surfaces to kill germs, bacteria, and viruses. It involves preparation, safe usage, coverage of high-touch areas, and ensuring surfaces stay clean and resistant to contamination.

Duct Cleaner

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Duct Cleaner is a service that cleans and removes dust, debris, and allergens from your home’s air ducts and HVAC system, improving airflow and indoor air quality through professional tools and methods.

Emergency Management

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Emergency Management is the coordinated process of preparing for, responding to, recovering from, and mitigating disasters. It involves planning, risk assessment, training, communication, resource coordination, and exercising to keep people safe and communities resilient.

Emergency Property Assistance

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Emergency Property Assistance is a rapid support service that helps you secure, assess, and manage urgent property issues (like damage, lockouts, or safety threats) with quick guidance, on-site help, and coordinated fixes until normal conditions resume.

Fire & Smoke Damage Restoration

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PuroClean answers your call and immediately moves into action 24/7. After a fire is extinguished timing is critical. Fire damage repairs must begin quickly to maximize effectiveness.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home or business after a fire. It involves assessing damage, removing soot and debris, cleaning, deodorizing, and repairing or rebuilding damaged walls, floors, and structures to make the space safe and livable again.

Flood cleanup

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Flood cleanup is a service that removes water, dries and sanitizes rooms, and repairs damage after flooding from rain, storms, or burst pipes. It involves assessment, water extraction, drying, mold prevention, and repair work to restore spaces.

Flood restoration

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Flood restoration is the process of safely drying and cleaning a home after flooding, removing water, repairing damage, treating mold, sanitizing surfaces, and restoring insulation, walls, and floors to their pre-flood condition.

Flooring

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Flooring is the service of installing or replacing the surface of a floor, such as wood, tile, carpet, or vinyl. It involves measuring, preparing the space, choosing materials, cutting, fitting, and finishing for a durable, smooth, and attractive floor.

Hazardous Materials

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Hazardous Materials is a service that handles dangerous substances and waste, from identification and packaging to safe storage, transport, and disposal, ensuring people and the environment stay protected.

Hoarding Cleanup Services

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Hoarding Cleanup Services helps people tidy and safely dispose of clutter from homes, restore usable space, organize belongings, and address safety and health concerns with compassionate, professional cleaning, sorting, and sanitation.

Hoarding Scenes

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Hoarding Scenes is a hobbyist service that creates visual scenes from collected items or props, arranging them into themed displays for photography or storytelling, often focusing on organized accumulation, storytelling cues, and creative presentation.

Mold Assessment

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Mold Assessment is a service that checks your home or building for mold growth. It involves inspecting rooms, collecting air and surface samples if needed, and testing to identify mold types and levels to help you fix moisture problems and protect health.

Mold cleaning

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Mold cleaning is a service that removes visible mold and cleans affected surfaces to stop growth. It involves inspection, containment, cleaning with special solutions, removal or treatment of moldy materials, and air quality checks to prevent recurrence.

Mold damage restoration

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Mold damage restoration is cleaning up and fixing areas harmed by moisture and mold growth, removing mold, drying the space, repairing walls and ceilings, and preventing future mold by improving ventilation and fixing leaks.

Mold inspection

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A mold inspection is a service that checks a home or building for mold growth, moisture problems, and related health risks. A trained inspector visualizes, samples, and tests areas with water damage or musty smells to determine presence and plan remediation.

Mold remediation

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Mold remediation is the process of removing mold growth from buildings and fixing moisture problems that caused it, including cleaning affected areas, drying and deodorizing, and repairing leaks to prevent future mold.

Property Damage

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Property Damage is a service that handles repairs, replacement, or compensation for damaged or destroyed property due to accidents, events, or negligence, including assessment, restoration planning, and coordinating with insurers or contractors.

Property Restoration

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Property Restoration helps fix and recover homes or buildings damaged by disasters, wear, or aging. It involves assessing damage, cleaning, repairing structural and cosmetic issues, replacing damaged materials, and restoring safety, comfort, and value.

Reconstruction Services

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Reconstruction Services help restore damaged buildings after events like fires, floods, or storms. It includes assessing damage, stabilizing structures, cleaning and repairing utilities, and rebuilding interiors to return the space to safe, usable condition.

Remodeling

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Remodeling is updating or changing a home or room to improve layout, style, or function. It involves planning, design, and construction like replacing walls, fixtures, flooring, or systems to fit new needs and tastes.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater, sewage, and contaminated materials after a spill or backup, including sanitizing surfaces, disposing of waste properly, and restoring the area to a safe, clean condition.

Smoke Cleaning

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Smoke Cleaning is a service that removes smoke, soot, and odors from homes or devices using cleaning agents, deodorizing treatments, and air or surface purification to improve air quality and restore surfaces after a fire, cooking, or smoke exposure.

Thermal Imaging

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Thermal Imaging shows heat emitted by objects, turning it into an image. It helps detect hotspots, cold spots, and insulation issues by visualizing temperature differences without touching anything.

Virus Decontamination

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Virus Decontamination is a service that safely removes or neutralizes viruses from spaces or objects using cleaning, disinfectants, or specialized equipment to reduce infection risk and restore a clean, safe environment.

Water Extraction

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Water Extraction is a service that removes water from buildings or areas after floods or spills, using pumps and drying equipment to remove moisture, dry surfaces, and prevent damage, mold, or further deterioration.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural damage such as warped floors, stained walls, and faulty wiring, helping homes return to safe, pre-damage condition.

Water damage-related mold removal

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Water damage-related mold removal is a service that identifies and removes mold caused by excess moisture after leaks or flooding, dries the area, treats for mold spores, and restores surfaces to prevent future growth.

Water removal

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Water removal is a service that quickly removes excess water from damaged areas, using pumps or vacuums to dry surfaces, prevent mold, and prepare spaces for repairs or restoration.

PuroClean of Tri-Cities Reviews

Kevin Casmer
Kevin Casmer
5 ★★★★★
A pipe burst in my bedroom closet, causing mold to grow throughout the rest of my apartment. PuroClean Sent Austin and Gabe to assist me with cleaning and removing all the damage property. They were on time professional, knowledgeable, and hard working. They worked around my schedule and showed genuine concern and kindness to my situation. I definitely recommend PuroClean's services. Lastly Austin & Gabe definitely deserve raises!
Roger Johnston
Roger Johnston
5 ★★★★★
They did a good job. They showed up fast and finished quickly. They were very friendly and professional. They did everything they were asked to do and went above and beyond for us. Would highly recommend them. All this damage was taken care of very efficiently.
Pamela Johnson
Pamela Johnson
5 ★★★★★
Brittany, Jack, and Kim in the office, were excellent, professional and showed up when I needed them most. They answered all my questions. They returned every phone I made to them. They even hauled off the damage items to the landfill. They worked 6 hours on my basement. I would definitely use them again. They even worked with my homeowner’s insurance adjuster. Awesome company
Edwar Gomez
Edwar Gomez
5 ★★★★★
I’ve had a great experience with this company! They’re always quick to respond, very professional when communicating, and consistently provide excellent service. I regularly speak with Kim Lewis, and she’s always a pleasure to work with — friendly, helpful, and a true example of great customer service. It’s clear this company values its clients. Highly recommend!
Antonio Kouirinis
Antonio Kouirinis
5 ★★★★★
I have been dealing with pure clean from the Tri-Cities for a couple weeks now. Since my water leak. Pure clean from the Tri-Cities has some unique employees. I also had a pleasure to deal with Jackman Sleeper. Another excellent employee on your list. Very professional he made sure he explained everything that they did and what it would take to put everything back the way that it was. Mr Jackman you also get a 5 star for Your workmanship and knowing how to deal with customers at a professional level . Thank You Jackman for everything you done for me and my home. PuroClean clean Tri-Cities has the best in the field!!!!!!
Anthony Marinucci
Anthony Marinucci
5 ★★★★★
After seeing this company in action, i would (and will) recommend them to anyone who needs the services they provide. Their communication, punctuality, professionalism, respect, and honesty was an absolute joy to experience. The quality of work was fantastic, they stuck to the time frame that was established, and went the extra mile too. They're one of the easiest recommendations ill ever make. Special shoutout to Willie Richardson as a project team leader, his knowledge, experience and professionalism were unique in this modern era of "who can you trust" and "who is trying to take advantage of my bank account now". Thank you to everyone at this company!
Homey D Man
Homey D Man
5 ★★★★★
Jordan did a fantastic job while working solo. Great Company to do business with while being informative and understanding. Communication from the office personnel is professional & friendly . Highly Recommended
Richard Ehret
Richard Ehret
1 ★☆☆☆☆
Josh needs to learn communication skills and business acumen. Allstate sent this franchise to clean damage from a pipe burst that ran for days while we were out of town. I was told on 3 occasions a crew would do an assessment (“inventory”) of the damaged personal property and they never showed up! I rearranged travel to stay on site to help with the inventory. Josh said they were “short staffed” which may be true but don’t take the job if you can’t be punctual and responsive. After setting up the fans and dehumidifiers and letting them run for 4 days and after not coming for the inventory for the 3rd day, I told Josh I was putting his equipment in my driveway. Like magic, a van showed up in 1 hr.
Jessica Land
Jessica Land
5 ★★★★★
Back in August, we had water damage less than 1 weeks after moving into our home. Puroclean came and assessed the water damage and also discovered that mold had developed on the kitchen wall and one of our kitchen cabinets. Puroclean acted right away in resolving the water damage and mold issue. Because this situation was overwhelming, I was very upset and cried in front of the staff working there. There was a very nice woman from Puroclean didn't have to this but she comforted me and told me everything was going to be okay. Thank you, Puroclean, for the professional work and the empathetic gesture!
Brandi May
Brandi May
5 ★★★★★
We had nightmarish water damage and were devastated felt like the end of the world. Kim with puroclean answered the phone right away and did a good job walking me through the steps. They were super professional while also being compassionate something that is scary. The crew that came to house went above and beyond I would recommend them to everyone. We are pleased with the service we received.
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About PuroClean of Tri-Cities

PuroClean of Tri-Cities is a trusted fire damage restoration service located at 9 Glen Mize Way, Gray, TN 37615, serving both residential and commercial clients throughout the region. Operating with a clear commitment to rapid response and thorough restoration, the company provides a comprehensive suite of services that address fire, smoke, and related damage. Their approach emphasizes careful assessment, safety, and a detailed restoration plan designed to return homes and properties to their pre-loss condition while prioritizing the well-being of occupants. The team is equipped to handle the emotional and logistical complexities that accompany fire and smoke incidents, offering compassionate support alongside technical expertise. This includes coordination with insurance providers and clear communication to keep clients informed at every step of the process. PuroClean of Tri-Cities positions itself as a dependable partner for emergencies, aiming to minimize downtime and disruption through careful planning and efficient execution. Their service philosophy centers on restoring not only the structure but also the indoor air quality and overall environment of affected spaces, featuring a range of advanced techniques and equipment to address odors, residues, and potential secondary damage. The business highlights a broad skill set that integrates fire damage restoration with water damage-related cleanup and repair, as fires can often be accompanied by water intrusion from firefighting efforts. In addition to fire-specific restoration, they offer deep cleaning, deodorization, disinfection, and sanitization to ensure a healthier, safer living or working space post-incident. The team employs industry-proven methods such as air filtration, odor control, and cleaning and restoration practices to mitigate smoke staining, smoke odor, and soot deposits, while also attending to structural integrity and the potential need for debris removal or reconstruction services. For clients dealing with complex scenarios, PuroClean of Tri-Cities provides services related to hazard reduction, biohazard cleanup and remediation when necessary, and thorough cleaning protocols that meet safety standards. By combining reactive emergency response with proactive property restoration strategies, the company strives to support customers through the recovery journey with professionalism, empathy, and attention to detail. The broader service lineup reflects an emphasis on both emergency readiness and comprehensive recovery, including 24/7 emergency response, commercial and residential services, and a spectrum of cleaning, disinfecting, and reconstruction capabilities designed to help properties regain their pre-loss condition and functional usability after a fire event.

Water Damage Restoration Service

Professional water damage restoration service by PuroClean of Tri-Cities in Gray, TN. Rapid mitigation, thorough drying, mold prevention, and complete reconstruction to restore your home or business after floods, leaks, or storms.

Fire Damage Restoration Service

PuroClean of Tri-Cities in Gray, TN offers expert fire damage restoration services to safely recover homes and businesses from smoke, soot, and fire-damaged materials with rapid response, thorough cleaning, and proven mitigation for peace of mind.