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Rainbow International of Knoxville

Rainbow International of Knoxville provides expert fire damage restoration and comprehensive recovery services in Knoxville, TN, delivering reliable remediation, reconstruction, and support.

Fire Damage Restoration Service at 205 Sherlake Ln in Knoxville, TN 37922

Operational
★★★★☆
Rating: 3.8 based on 32 reviews
Address: 205 Sherlake Ln, Knoxville, TN 37922
Phone: 18656702772
Emails:
Employees: 5000
Hours:
Wednesday Open 24 hours
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Rainbow International of Knoxville

Rainbow International of Knoxville Services

Air Duct Cleaning

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Air Duct Cleaning removes dust, dirt, mold, and debris from your home's heating and cooling ducts. Technicians access and clean vents, registers, and ducts with specialized tools and vacuums, improving airflow, indoor air quality, and system efficiency.

Appliance Repair

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Appliance Repair is a service that fixes household machines like refrigerators, washing machines, ovens, and microwaves. Technicians diagnose problems, replace parts, and restore normal function so appliances run safely and efficiently again.

Board Up & Tarp Over

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Board Up & Tarp Over is a service that covers openings in a damaged structure with boards and a tarp to secure and protect it from weather, prevent further damage, and keep the interior safe until permanent repairs are made.

Board Up & Tarp Over Services

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Board Up & Tarp Over Services provide temporary protection for damaged or exposed structures by securing windows or openings with boards and tarps to prevent weather damage, deter further harm, and preserve safety until permanent repairs are possible.

Board Up And Tarp Over Services

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Board Up And Tarp Over Services provide quick, temporary protection after damage: covering broken windows or openings with boards and tarps to secure property, prevent weather damage, and wait for repairs or insurance assessments.

Carpet And Upholstery Cleaning

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Carpet And Upholstery Cleaning is a service that uses specialized tools and cleaners to remove dirt, stains, and allergens from carpets, rugs, and fabric furniture, refreshing colors and extending life with deep, professional cleaning.

Catastrophe Response

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Catastrophe Response is a service that coordinates emergency help and rapid support after disasters, including assessing damage, delivering essentials, coordinating responders, and connecting affected people with resources to restart safety and daily life.

Certified Restoration

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Certified Restoration is a service that assesses and repairs damage from events like fire, water, or mold. It involves inspection, cleanup, drying, sanitizing, and restoring belongings and spaces to pre-damage condition, following industry standards.

Cleaning & Deodorizing

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Cleaning & Deodorizing is a service that cleans surfaces and fabric, removes dirt and stains, and neutralizes odors to refresh the space. It includes basic cleaning, deodorizing treatments, and deodorant solutions for a fresher, cleaner environment.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans and repairs spaces or items after damage, dirt, or wear. It involves cleaning surfaces, removing odors, treating stains, fixing or restoring damaged parts, and ensuring a safe, like-new result.

Cleaning Up

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Cleaning Up is a service that helps tidy spaces by removing dirt, clutter, and waste, then organizing remaining items. It involves sweeping, dusting, vacuuming, sorting, and disposing of trash to leave a neat, safe, and orderly area.

Commercial Damage Restoration

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Commercial Damage Restoration helps businesses recover after damage like fire, water, or storms. It involves assessing damage, containing the issue, cleaning, drying, deodorizing, repairing structural components, and restoring operations safely and quickly.

Commercial Emergency Response

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Commercial Emergency Response is a service that swiftly assesses, plans, and coordinates safety measures for businesses during crises—protecting people, securing premises, and coordinating with authorities to resume operations quickly.

Commercial Restoration

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Commercial Restoration is a service that repairs, cleans, and renews commercial properties after damage or wear. It involves assessing damage, safely removing debris, restoring fixtures and finishes, and returning the space to business-ready condition.

Complete Restoration

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Complete Restoration is a service that helps recover and repair damaged items or systems, returning them to their original working condition. It involves assessment, careful restoration, cleaning, testing, and final verification to ensure full functionality.

Condo Repair

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Condo Repair is a service that fixes and maintains condo units, handling routine upkeep, minor repairs, and repairs requested by residents or building management to keep condos safe, functional, and well-maintained.

Content Cleaning Services

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Content Cleaning Services cleans up digital text and media, removing errors, redundancies, and formatting issues to improve accuracy and readability for documents, websites, and communications.

Content Pack Out And Processing

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Content Pack Out And Processing is a service that organizes, packs, and processes digital content for transfer or storage, including sorting items, preparing files, metadata tagging, and ensuring everything is properly compiled for delivery or archiving.

Contents Processing And Cleaning

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Contents Processing And Cleaning is a service that prepares raw data or text by removing unwanted parts, fixing errors, organizing structure, and formatting for easy analysis and reliable use in downstream tasks.

Contents Restoration

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Contents Restoration is a service that recovers deleted or damaged data from devices, backups, or storage. It involves diagnosing issues, retrieving lost files, repairing corrupted data, and restoring usable versions with careful, expert methods.

Contents Storage

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Contents Storage is a service that securely stores and manages your files online, organizing them, keeping backups, and allowing easy access, sharing, and retrieval when you need them.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that targets hidden dirt and grime. It involves detailed scrubbing, sanitizing, and removing buildup from all rooms, including hard-to-reach areas, appliances, and fixtures for a fresher, healthier space.

Disaster Cleaning Services

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Disaster Cleaning Services helps restore homes and businesses after disasters like floods, fires, or storms. It includes debris removal, water and smoke damage cleanup, sanitizing, odor control, and coordinating with insurers to get spaces safe and usable again.

Disaster Cleanup

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Disaster Cleanup is a service that removes debris, water, and hazards after events like floods, fires, or storms. It includes assessment, cleaning, sanitizing, and restoring damaged areas to make spaces safe and usable again.

Disaster Recovery

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Disaster Recovery is plans and actions to restore IT systems, data, and services after a disruption. It includes data backups, failover, testing, and procedures to quickly recover operations and minimize downtime and loss.

Disaster Restoration Services

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Disaster Restoration Services help recover homes or businesses after events like floods, fires, or storms. It involves assessing damage, removing water or debris, drying spaces, repairing structure, and restoring belongings to safe, usable condition.

Document Restoration

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Document Restoration is a service that carefully cleans, repairs, and digitalizes damaged papers to return legible, preserved records. It involves assessment, cleaning, mending, deacidification, transcription or OCR, and high-quality scans or copies for long-term preservation.

Drywall Replacement

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Drywall Replacement is the process of removing damaged wall panels and installing new, seamless drywall sheets, tape, and mud to restore a smooth surface, followed by sanding and priming/painting for a finished interior wall.

Emergency Response

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Emergency Response is a rapid support service that coordinates with first responders to assess, protect, and assist people in immediate danger, providing urgent help, communication, and follow-up to restore safety and order after a crisis.

Fire Mitigation

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Fire Mitigation is the process of reducing fire risk to protect people and property. It involves planning, creating defensible space, enforcing fuel management, improving building materials and codes, and coordinating early detection and response to prevent fires from starting or spreading.

Fire Safety

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Fire Safety is a service that helps prevent fires and protect people and property. It involves risk assessment, safety planning, alarms and equipment checks, training, evacuation procedures, and ongoing monitoring to reduce fire hazards.

Flood And Water Damage Restoration

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Flood and Water Damage Restoration is a service that quickly removes excess water from homes or business spaces, dries materials, cleans and sanitizes, and repairs or replaces damaged structures to prevent mold and restore normal condition.

Flood Damage

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Flood Damage is a service that assesses and repairs property harmed by floodwaters, including water extraction, drying, deodorizing, cleaning, sanitizing, repairing structural damage, and restoring belongings to safe, livable condition.

Flood Restoration

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Flood Restoration is a service that cleans up water damage from floods, dries out and sanitizes rooms, removes damaged materials, and repairs or restores structure and belongings to their pre-flood condition.

Flood cleanup

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Flood cleanup is a service that removes water, dries, sanitizes, and restores homes or spaces after flooding. It includes water extraction, drying, mold prevention, debris removal, and repairs to return the area to safe, normal condition.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a home or business after water damage from floods. It includes removing water, drying and dehumidifying, cleaning or discarding damaged items, sanitizing, and repairing structural and cosmetic damage.

Form Restoration

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Form Restoration helps recover or reconstruct missing or corrupted forms and data, guiding you to repair entries, reassemble fields, and restore usability after issues like submission errors or data loss.

Full Service Reconstruction

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Full Service Reconstruction is a comprehensive repair and rebuilding process for damaged spaces, handling assessment, planning, sourcing materials, skilled trades, construction, finishing, and cleanup to restore a site to its original function and appearance.

Garbage Disposal

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A Garbage Disposal is a small kitchen appliance installed under a sink that grinds leftover food waste into tiny pieces, making it easy to wash away with water through the drain and keep the sink clean and odor-free.

Grout And Tile Cleaning

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Grout And Tile Cleaning is a service that deep-cleans tiled surfaces, removing dirt, grime, and mould from grout lines and tile faces using specialised cleaners and equipment to restore a fresh, like-new look.

Hail Damage

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Hail Damage is a service that inspects, assesses, and repairs vehicles or property damaged by hail, including dent removal, repainting, and restoring surfaces to look like new, with options for insurance claims and warranty coverage if applicable.

Hard Surface Cleaning

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Hard Surface Cleaning is a service that removes dirt, grime, and stains from solid non-porous floors and surfaces like tile, vinyl, and sealed wood using brushes, cleaners, and sometimes steam or sleek methods to restore a clean, shiny finish.

Home Clean

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Home Clean is a domestic cleaning service that tidies living spaces, dusts, sweeps, vacuums, cleans bathrooms and kitchens, and keeps homes organized on a scheduled basis or as requested.

Home Disaster Restoration

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Home Disaster Restoration is a service that helps repair and recover homes after incidents like fire, flood, or storm. It includes assessment, cleanup, drying, repairs, and returning your home to safe, livable condition.

Home Maintenance

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Home Maintenance is a service that helps you take care of your house, including basic repairs, routine upkeep, seasonal tasks, and small improvements to keep your home safe, functional, and in good condition.

Home Odor

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Home Odor is a service that helps improve indoor smell by identifying sources of odor, cleaning or deodorizing areas, and sometimes using air treatment to freshen rooms for a cleaner, more pleasant home environment.

Home Reconstruction

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Home Reconstruction is the process of repairing and rebuilding a house after damage. It involves assessing the site, replacing damaged structure and systems, restoring walls, floors, and ceilings, and ensuring safety, compliance, and a livable, restored home.

Home Repairs

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Home Repairs is a service that fixes common household problems. It involves quick, practical fixes for broken or faulty items, maintenance tasks, and small renovations to keep a home safe, functional, and comfortable.

Home Restoration

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Home Restoration helps fix and renew a house after damage or wear, bringing back structure, safety, and comfort. It involves repairs, cosmetic updates, moisture and pest control, electrical and plumbing fixes, and restoring rooms to their original or improved condition.

Hot Water Extraction

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Hot Water Extraction is a cleaning method that uses hot water and a cleaning solution sprayed onto a surface, then vacuumed up along with dirt. It’s common for carpets and upholstery to remove deep-down grime and refresh fabrics.

House Cleaning Services

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House Cleaning Services provide professional help to clean and tidy homes, including tasks like dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and sometimes organizing spaces to keep your home fresh and comfortable.

Household Cleaning

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Household Cleaning is a service that helps tidy and sanitize your home, including sweeping, dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and organizing surfaces to keep living spaces fresh and comfortable.

Hvac System

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Our Hvac System service helps heat, cool, and ventilate indoor spaces to keep you comfortable. It includes installing, repairing, and maintaining furnaces, air conditioners, heat pumps, ductwork, thermostats, and filters for efficient climate control.

Maid Service

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Maid Service is a home cleaning option where trained staff regularly tidy and sanitize your living spaces, including dusting, vacuuming, sweeping, mopping, and cleaning bathrooms and kitchens to keep your home neat and comfortable.

Mold Damage Cleanup

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Mold Damage Cleanup is a service that finds and removes mold from homes or buildings, dries moisture, cleans affected areas, and prevents future mold growth to restore safe, healthy indoor air and protect property.

Mold Odor Removal

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Mold Odor Removal is a service that eliminates musty smells caused by mold in homes or buildings, using assessment, containment, deodorization, and safe remediation steps to improve air quality and prevent future odor issues.

Mold Removal And Remediation

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Mold Removal And Remediation is a service that detects, removes mold growth, and restores affected areas to prevent health issues and further damage through cleaning, drying, and applying treatments to prevent future mold.

Mold cleaning

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Mold cleaning is a service that removes mold from homes or buildings, stops its growth, and cleans affected surfaces. It includes identifying mold sources, cleaning or replacing contaminated materials, and using proper sanitizers and safety gear.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth. A technician visits, looks for moisture, checks likely problem areas, collects samples if needed, and provides findings and recommendations to fix the issue.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing mold from a building after water damage. It involves identifying moisture sources, drying and cleaning affected areas, treating surfaces, and preventing future growth with moisture control.

Mold remediation

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Mold remediation is the process of removing mold from indoor spaces and fixing moisture problems to prevent its return. It involves identifying the source, cleaning affected surfaces, drying areas, and sometimes repairing structure or improving ventilation.

Odor Control

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Odor Control helps reduce and manage unpleasant smells in spaces by using ventilation, filtration, deodorizing products, and regular cleaning to keep environments fresh and comfortable.

Odor Mitigation

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Odor Mitigation is a service that identifies and removes unpleasant smells in spaces using targeted cleaning, ventilation, filtration, and odor neutralizers to create a fresher, safer environment.

Odor Removal

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Odor Removal is a service that eliminates unpleasant smells from spaces or items using cleaning, ventilation, and deodorizing techniques to leave the area smelling fresh and clean.

Overspray Protection

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Overspray Protection helps keep surfaces clean by preventing paint or coatings from drifting onto areas not intended. It involves barriers, masking, containment, and careful application to minimize waste and mess while ensuring a precise finish.

Papers Restoration

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Papers Restoration is a service that repairs and preserves old documents and manuscripts. It involves cleaning, mending tears, removing acidic damage, preserving inks, and stabilizing fragile pages to prevent further decay and ensure long-term quality.

Property Damage

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Property Damage is a service that handles cases where someone’s property is harmed or destroyed. It involves assessing damage, documenting losses, and helping file claims or seek compensation for repairs, replacement, or restitution.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, maintaining the grounds and units, handling repairs, and ensuring the property complies with laws, so owners earn income with less hassle.

Remodeling

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Remodeling is updating or changing a space, like a kitchen or bathroom, to improve layout, style, or function. It involves planning, demolition, new materials, installing fixtures, and finishing touches to refresh and customize a room.

Residential And Commercial Restoration

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Residential And Commercial Restoration is a service that repairs and restores homes or businesses after damage from events like water, fire, mold, or storms, including cleanup, debris removal, drying, and rebuilding to restore safety and functionality.

Residential And Commercial Restoration Services

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Residential And Commercial Restoration Services helps recover homes and businesses after damage, handling water, fire, mold, and storm issues. It involves assessment, cleanup, repair, equipment, and restoring structure, safety, and function.

Residential Cleaning

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Residential Cleaning is a home cleaning service that includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and trash removal to keep your living spaces tidy, healthy, and comfortable.

Roofing

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Roofing is the service of repairing, installing, or replacing the roof of a building. It involves inspecting, preparing, selecting materials, laying underlayment, installing shingles or tiles, sealing edges, and ensuring the roof keeps water out and lasts for years.

Service Call

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Service Call is a simple visit or call to assist you with a specific task, issue, or request. A technician or agent discusses your need, may diagnose problems, provide guidance, and complete the agreed action or arrange further help as needed.

Sewage Backups

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Sewage Backups is a service that addresses clogged or overflowing sewer lines, drains, or septic systems, helping to remove wastewater, clean affected areas, disinfect surfaces, and restore normal plumbing and sanitation after a backup occurs.

Sewage cleanup

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Sewage cleanup is the process of safely removing sewage spills, wastewater, and contaminated materials from buildings and areas, then cleaning, sanitizing, and restoring the space to a safe, hygienic condition to prevent health risks.

Smoke And Fire Damage Restoration

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Smoke and Fire Damage Restoration is a service that cleans up and repairs a property after a fire. It involves assessing damage, removing soot and debris, ventilating, cleaning, repairing structural and cosmetic issues, and restoring the home to pre-fire condition.

Soot And Smoke Damage

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Soot And Smoke Damage is a cleaning and restoration service that removes soot, odors, and stains from fire damage, cleans airways, and restores surfaces, structures, and contents to their pre-loss condition.

Specialty Cleaning Services

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Specialty Cleaning Services is a cleaning service that handles hard-to-clean areas or items, such as carpets, upholstery, ceilings, windows, or industrial spaces, using specialized tools, techniques, and cleaners to remove tough stains and improve hygiene.

Spring Cleaning

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Spring Cleaning is a service that refreshes your space by tidying, dusting, organizing, and deep-cleaning rooms and essentials, often including windows, closets, and appliances to make your home look and feel cleaner and more organized.

Storm Damage Repair

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Storm Damage Repair is a service that assesses and fixes damage caused by storms, including repairing roofs, siding, windows, and interior water damage, removing debris, and restoring safety and normal use of your home or business.

Structural Drying

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Structural Drying is the process of removing water from building materials after a water loss, using pumps, air movers, and dehumidifiers to dry foundations, walls, and floors, prevent mold, and restore stability.

Structural Fire Damage

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Structural Fire Damage services assess and repair buildings damaged by fire. It involves evaluating structural integrity, stabilizing the structure, removing debris, and restoring or replacing damaged beams, walls, and floors to ensure safety and usability.

Tile Cleaning

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Tile Cleaning is a service that removes dirt, grime, and stains from tiled floors and walls using specialized cleaners and tools, restoring shine and making surfaces look fresh. It often includes pre-cleaning, grout cleaning, and sealing for protection.

Trauma And Biohazard

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Trauma And Biohazard is a service that handles serious injuries and dangerous biological or chemical hazards. It focuses on rapid assessment, emergency response, medical care, containment, cleanup, and safety to protect people and reduce risk in dangerous situations.

Trauma Scene Clean

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Trauma Scene Clean is a professional cleaning service that safely cleans and sanitizes spaces after accidents or traumatic events, removing biohazards, disposing of contaminated items, and restoring cleanliness and odor control while following health and safety regulations.

Vandalism And Graffiti

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Vandalism And Graffiti is the act of damaging or marking property without permission, often with paint, markers, or stickers. It involves defacing surfaces like walls or trains, can be illegal, and may require cleanup or restoration.

Water Damage Restoration And Cleanup

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Water Damage Restoration And Cleanup is a service that helps repair homes after flooding or leaks, removing excess water, drying surfaces, cleaning and sanitizing, and fixing damaged materials to restore safety and prevent mold.

Water Damage Restoration And Mold Remediation

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Water Damage Restoration and Mold Remediation is a service that fixes water damage in buildings and removes mold growth. It involves drying soaked areas, cleaning and sanitizing, removing damaged materials, and applying mold control to prevent future problems.

Water Heater

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A water heater is a home appliance that heats cold water for use in showers, sinks, and appliances. It stores and maintains hot water, uses a thermostat to set temperature, and may run on gas, electricity, or other energy sources.

Water Intrusion

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Water Intrusion is a service that identifies and fixes unwanted water entering a building or structure, such as leaks, dampness, and moisture. It involves assessment, moisture testing, and targeted repairs to prevent damage and mold growth.

Water Leaks

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Water Leaks is a service that detects and fixes hidden or visible water leaks in homes or buildings, using sensors and inspections to locate sources, reduce wasted water, prevent damage, and ensure plumbing systems work correctly.

Water Mitigation

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Water Mitigation is the process of removing and drying out water after leaks, floods, or spills to prevent damage. It involves stopping the water source, extracting excess water, drying surfaces, and restoring the area to its normal condition.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and disinfects affected areas, and repairs damaged structures and materials to restore your home or business after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by water intrusion, dries and sanitizes affected areas, removes damaged materials, and prevents future mold by moisture control and proper restoration.

Water damage-related pest control

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Water damage-related pest control helps restore homes after flooding or leaks by drying moisture, inspecting for mold and pests, removing affected materials, and applying treatments to prevent infestations and protect structure and health.

Rainbow International of Knoxville Reviews

Raeleen Woodbury
Raeleen Woodbury
1 ★☆☆☆☆
They are a very shady company They did not tarp my home properly or check on it . They did not clean up the broken glass or debris from my yard. From the damage caused by my tree . They sent guys in my home who destroyed my light fixtures (3) instead of taking them down nicely. They smoked in my home, drank my beer Dr Pepper and Red Bulls from my refrigerator w out permission. Used my bathroom n peed all over the toilet. They put their cigarettes out on my cabinets. They entered my rooms rummaged through my stuff and used my ladder, fan and trash cans for their asbestos removal getting asbestos dust and debris all over my house and my kids therapeutic furniture. When I’ve tried to get the owner, Hope, to pay for the damages she only sent a new fan n ladder and has not responded to my calls or texts since July! Accidentally answering in August only nit to call back as she says she would I cannot get them to respond or reply to my needing my home appliances , furniture and boxes they have in storage to get delivered on a specific date. The damage they’ve done is unacceptable and very unprofessional. Every time I have called the office I’m told they’re on vacation! The owner, Hope, refuses to communicate at all Must be nice using money you ripped off to fund your personal life!! . Seeing I cannot get a hold of anyone to schedule the return of my furniture, appliances and all boxes in their storage I’m concerned I’ll even get them back These are just pics of destroyed light fixtures that were between 9-15mo old not to mention the videos of smoking in my home going through my things and in rooms they had no business being in!! And they were fired by me per my insurance adjuster..and their worker came at me while I stood in my doorway telling him he was no longer allowed in my home! The rep fur rainbow Chris never budgeted to show up as I requested when I had to get a rude to my home to get them out and threaten to call sheriffs These people will tear your house up while your life is upside down and bill for things they didn’t do or weren’t authorized to do then blame the very families they are suppose to help! Update 12/3/25 It took 5 weeks to get someone to answer the phone to return my belongings. They “forgot” to return my drive and when I gut it 11/24/25 it was damaged and when I went to open my stove door the handle came off w the door completely falling apart in front of their workers! I’m missing a box of expensive kitchen cooking items they claim I received! Now they’re denying they would destroy my property during demo unless they were sure insurance would cover it! The lies and lack of ownership across the board is evident! It was also discovered that they removed my brand new bacteria’s by ripping it off the wall . Tgey did not cap the live wires and Tgey proceeded to arc blowing out my inducer motor costing me $1,600 to fix ..on a unit I paid $24,009 nit even 18 mo earlier The list of damages to my home and property are still ongoing and adding up!
Take the Stage LV
Take the Stage LV
1 ★☆☆☆☆
HORRIBLE and UNPROFESSIONAL Service. DO NOT HIRE THESE PEOPLE. The best thing they did was board up the garage the day of the fire. There was NO water damage removal, No cleanup efforts made whatsoever, and No effort to filter our air inside the house. I had to make ALL cleanup efforts to make our house slightly livable until we could get into our temporary housing. 40 DAYS after the fire, all that was completed was a disposal list, and content packing by a team of 2 workers. Most of the time there was only one lady... once in a great while 3 showed up for about an hour. A dumpster was dropped in our driveway the weekend of jan 26... removed jan 29, and they never put any of the trash in it! They left the trash pile in the driveway!!! To add insult to injury, after we fired them, they have the audacity to bill $12,000 for packing our house, and $500 for putting 2 planks on our garage the day of the fire. UNREAL. BEWARE...This company does not care that your life is upside down. They want to keep you our of your home as long as possible. The garage looked exactly the same as it did the day of the fire 40 days later!!! Hired another company and they were at our house the next day with a REAL CREW of 7 strong young men who took all contents of the garage out in a large truck to be cleaned and stored. The new construction crew begins work Monday morning. What a waste of over a month of my life!!! SMH. All photos attached were taken Feb 1, 2024. Day of Fire: Dec 22,2023
Jackie Osborne
Jackie Osborne
1 ★☆☆☆☆
Absolutely the worst company to contact especially after a tragic event. Our insurance unfortunately hired this company after we had a house fire. Hope and her team came in and were so kind! They helped me sort through items that I would need expedited like clothing and were very reassuring. Everything seemed to be great until we started unpacking and it turns out multiple items were broken and not cared for by any means. We let them know about this and were told they had pictures of everything and would review. We reached out multiple times and reached out via our insurance company and to this day haven’t been compensated for these items. The worst thing, the co-owner, named Hope (how ironic), couldn’t even pretend to care. She was always hostile after the first encounter. She always tried to blame everything on her team as if she forgot she is the owner that needed to take responsibility! They scratched our floors when moving furniture out, buffed it out and then when they moved the furniture back in, scratch it again!! Didn’t care at all the second time. They also forgot many items, some of which were never returned and some of which they found - although how do you lose an item that is 3x4’? Ask Hope. Just kidding! Ask her team, she’ll tell you it’s all their fault.
Ember Grace
Ember Grace
1 ★☆☆☆☆
Way too many reasons to list. Don’t let the smile fool you, it’s been a horrible experience.
clint epps
clint epps
5 ★★★★★
Highly recommend! I had a house fire and what a nightmare it is but thankfully Hope and the rest of the team at rainbow helped me get my life back to some normalcy. They were very compassionate and their services were greatly appreciated.
bj Elliott
bj Elliott
5 ★★★★★
Had an AC leak that caused my ceiling to fall in. They were super responsive and had me back to normal in no time. Great timing as we have a baby due in a week. I’d recommend them to anyone.
H Hensley
H Hensley
1 ★☆☆☆☆
If I could leave NO stars I would. I emailed through the website to get a quote for ins. NO RESPONSE. I have my phone and email in front of me ALL DAY EVERY DAY> I work from home. When I called to set up an appt SHE LIED and said she had called a few times and left a VM to set up an appointment - strike ONE. Then she finally got someone out days later and he spent MAYBE 7-10 min. He was friendly and polite however its been a MONTH with NO report, NO follow up on their end. My insurance Appraiser has documented 4 calls and VM and no response - I called and she said oh we don't have anything let me get a report to you today - took my email. Guess what???? NO report!! Shocking I know. Now she is saying she never told us anything and she is sure sad that we are unhappy (in a mocking "I dont give a flip tone"). I called another place who will be here in 30 min with excellent communication. I just needed a dang report and if they can't even do that I can't imagine how they would be with the actual work. Good luck to you if you choose them. I hope you are keeping your standards EXTREMELY low. (ALSO, texted and called the owner a few times with no response)
Kim P
Kim P
1 ★☆☆☆☆
Promised a call back to discuss issue and nothing so far. Will go somewhere else next time.
Melanie Rose
Melanie Rose
1 ★☆☆☆☆
Went in to speak with the owner and she wouldn’t give me the time of day. No smile, no “how can I help you.” If this is how you treat people who just come in to speak with you, I can’t imagine how you must be treating your customers. You could have earned yourself a new customer - I will not be back.
Lamar Williams
Lamar Williams
2 ★★☆☆☆
Water Damage repair was good, but never finished demolition of floor for damaged hardwood. We were told couldn't remove glue that was used for previous floor. Ended up having to pay another contractor to come and finish demo of floor.
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About Rainbow International of Knoxville

Rainbow International of Knoxville is a professional Fire Damage Restoration Service located at 205 Sherlake Ln, Knoxville, TN 37922. Serving residential and commercial clients, the company provides a comprehensive suite of restoration and cleaning solutions designed to recover homes and properties after fire, water, storm, or other damaging events. The business operates with a focus on rapid response, thorough cleaning, and careful coordination with insurance providers to minimize disruption for owners and occupants. In addition to fire-specific services, Rainbow International of Knoxville offers an expansive set of capabilities related to water damage restoration, mold remediation, odor control, contents cleaning, and complete reconstruction when required. They emphasize safety, adherence to industry standards, and meticulous attention to detail to help clients restore their spaces to pre-damage conditions or better. The organization positions itself as a full-service restoration partner, capable of handling everything from initial emergency response and board up or tarp over services to post-damage cleaning, deodorizing, and drywall replacement, ensuring a cohesive recovery process from start to finish. Their scope spans a wide range of cleaning and restoration tasks, including carpet and upholstery cleaning, air duct cleaning, and content processing and storage, among many other specialized tasks. The team is described as experienced in disaster recovery, commercial and residential restoration, and the management of complex projects that involve both structural and cosmetic repairs. Rainbow International of Knoxville supports clients through every phase of recovery, from stabilization and mitigation to complete reconstruction and preventive guidance, helping to restore not only properties but also peace of mind for families and business owners. Their service philosophy emphasizes compassionate, professional support, transparent communication, and a commitment to delivering dependable results in the wake of emergencies. With a comprehensive portfolio of services, the company stands ready to respond quickly to emergencies, perform necessary repairs, and guide clients through the often challenging restoration journey with clarity and continuity. Rainbow International of Knoxville adheres to high standards of workmanship, safety, and customer care, and maintains a comprehensive approach that integrates fire damage restoration with related services to support comprehensive property recovery. The business value rests on expertise, responsiveness, and a dedication to helping customers reclaim their homes and workplaces after devastating events.

Water Damage Restoration Service

Rainbow International of Knoxville offers fast, licensed Water Damage Restoration in Knoxville, TN—wetness assessment, water extraction, drying, mold prevention, and remediation. Trusted experts restore homes safely and efficiently with 24/7 emergency response.

Building Restoration Service

Rainbow International of Knoxville offers professional Building Restoration Services in Knoxville, TN, restoring homes and businesses after fire, water, or storm damage with rapid response, comprehensive mitigation, and expert reconstruction for peace of mind.

Carpet Cleaning Service

Rainbow International of Knoxville in Knoxville, TN offers expert carpet cleaning services using eco-friendly solutions to remove stains, odors, and embedded dirt, restoring fresh, like-new carpets with fast-drying results and professional care for homes and businesses.

Fire Damage Restoration Service

Rainbow International of Knoxville offers expert fire damage restoration in Knoxville, TN, providing fast, thorough cleanup, odor removal, water mitigation, and rebuild services to restore homes to their pre-fire condition safely and efficiently.

Upholstery Cleaning Service

Professional upholstery cleaning service by Rainbow International of Knoxville in Knoxville, TN. Refresh fabrics, remove stains, and extend the life of your furniture with expert techniques and eco-friendly solutions. Call today for a fresh, clean interior.

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