Elite Restoration

Elite Restoration Reviews

John Browder

5 ★★★★★

The contractor and workers arrived on June 24, 2021 to replace a rotten old door with a sliding door I purchased from Lowe's. They did an excellent job, tearing out one window and taking out the old door, and rebuilding that area so that a sliding door could be installed. They were very careful with the old wood so that it could be put back in place. In the end I had a functioning, beautiful sliding door and was finally able to go in and out to and from my deck. They also built a walk-in closet in my bedroom.

Barbara Singleton

5 ★★★★★

My hot water heater busted and caused a lot of water damage They came out the first day they were called. They delt with the insurance company. They took care of moving furniture, ect. around and somewhat back in order at the end of thee day. All the employees were nice and professional. They kept me informed of steps and progress along the way. Mr. James is great!! Thankful we have this business in our community. I will definitely use them again if I need anything done. Thank y'all so much!!

Scott Reedy

4 ★★★★☆

They were very quick at drying out the house after an ice maker tsunami wave. So much water from such a small line! Very professional and polite. The only reason they got 4 instead of 5 stars was the small details. Not all the nails out of the wall where the trim had to come off. Drywall cut just shy of 2' off the floor so we had to recut. Just little things. But over all a great company!

Sonny Freeman

5 ★★★★★

We relocated to West Tennessee last August and purchased a Home in need of major restoration. We are Blessed to have been referred to Elite Restoration. Elite is operated most professionally and efficiently. The associates who represent Elite and perform the restoration work are incredibly skilled craftsmen and are very respectful and attentive to the needs of their customers. The Lead associate Mr. Daniel is outstanding in his craft to analyze the restoration process and incredibly gifted in offering project plans and alternatives. The entire Elite crew including management and office staff are very flexible and easy to work with. The Elite mission is to complete the work with the highest level of craftsmanship and quality. We highly recommend the Elite Restoration experience. George and Susan Freeman Lexington, Tennessee

Rand Cooper

5 ★★★★★

They repaired our house after damage from a lightening strike. Great job, completed much faster than expected. No surprises, which is what you want!

Mary Barrett

1 ★☆☆☆☆

They out on a Monday said they would have estimate by next day. The following Tuesday they said they were busy to have the adjuster come out. I got the runa round for over a week. Never again!

Stephanie Little

5 ★★★★★

I left a message, and they called me back within an hour! Already better service than many others in the business!

Angela Morgan

1 ★☆☆☆☆

Responsed quickly and came out to assess the damage. But then nothing wouldn't answer my calls or text messages so took my business else where.

Scott Harshbarger

5 ★★★★★

I talked with them on the phone and their receptionist seemed really nice.

Tammy Miller

5 ★★★★★

Awesome folks. Very professional and respectful

About Elite Restoration

Elite Restoration is a trusted Fire Damage Restoration Service located at 446 S Broad St, Lexington, TN 38351, serving homeowners and businesses with swift, compassionate, and professional recovery after fire incidents. The firm also provides Water Damage Restoration Service to address flooding, burst pipes, and other water-related emergencies, ensuring a comprehensive approach to damage remediation. The team focuses on restoring both safety and livability, guiding clients through each step from initial assessment to final restoration. Their work emphasizes meticulous attention to detail, structural integrity, and personal respect for every space they touch. The company’s amenities include on-site assessments, rapid response times, and clear communication throughout the restoration process. They coordinate with insurance providers to streamline claims and reduce stress for clients, often moving furniture, securing affected areas, and protecting undamaged belongings during the remediation. Their crews are described as professional, courteous, and highly skilled, with leadership that emphasizes craftsmanship and thoughtful project planning. Clients frequently note reliable scheduling, careful handling of materials, and a commitment to quality that extends beyond the immediate restoration to help clients envision and achieve a restored, improved living environment. In addition to fire and water damage services, Elite Restoration offers continued maintenance and restoration expertise for structural components, insulation, and finishes that may be impacted by smoke, heat, or water exposure. They emphasize safe recovery practices, including proper containment, air quality considerations, and MOUs with insurance adjusters to facilitate efficient approvals and timelines. The team prides itself on being community-oriented, dependable, and capable of repairing damage caused by severe weather, electrical events, or accidental incidents. Customer experiences highlight the firm’s responsiveness and dedication to thorough remediation. Notable remarks include prompt on-site visits for urgent repairs, professional conduct by staff, and a dedication to customer communication. Clients appreciate the balance of speed and quality, with examples of both quick turnaround on emergencies and thoughtful, long-term restoration planning. While some projects note minor adjustments after initial work, the overall sentiment remains that Elite Restoration delivers reliable service, skilled craftsmanship, and a customer-focused approach that supports homeowners in restoring their properties and peace of mind.