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Austin Hi-Tech Restoration

Austin Hi-Tech Restoration provides expert fire damage restoration in Austin, TX, offering comprehensive services to restore property, contents, and safety after a blaze.

Fire Damage Restoration Service at 1130 Rutherford Ln #100 in Austin, TX 78753

Operational
★★★★★
Rating: 4.6 based on 123 reviews
Address: 9601 Dessau Rd BLDG 2, STE#207, Austin, TX 78754
Phone: 15123262633
Emails:
Beth Coffman (Owner) - [email protected]
David Dennis (President) - [email protected]
Jeff Mathis (Senior Estimator) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Austin Hi-Tech Restoration

Austin Hi-Tech Restoration Services

Content Cleaning

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Content Cleaning is a service that fixes and improves text or data by removing errors, duplicates, and unwanted parts, while preserving meaning. It involves editing for clarity, consistency, and quality, ensuring the final content is accurate and presentable.

Emergency Boardup Services

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Emergency Boardup Services provide rapid temporary repairs to seal windows or doors after a break-in, storm, or damage, protecting property until permanent fixes can be done. It includes quick boarding, securing openings, and coordinating with responders or insurers.

Emergency Water Extraction

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Emergency Water Extraction is a rapid service that removes excess water from homes or buildings after floods, leaks, or spills. It involves assessing damage, pumping out water, drying surfaces, and preventing mold to restore safety and structure quickly.

Fire And Water Damage Restoration

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Fire And Water Damage Restoration is a service that cleans up and repairs homes after fire or flood damage, removing smoke, soot, and water, drying and deodorizing, and restoring structure and valuables to safe, livable condition.

Fire Damage Repair

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Fire Damage Repair is a service that helps restore a home or building after a fire. It includes assessing damage, securing the site, removing debris, cleaning soot, repairing structure, and restoring utilities and finishes to bring the property back to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot and smoke, cleans debris, and restores a property after a fire. It includes assessment, debris removal, cleaning, odor control, and repairing structural damage to return spaces to safe, usable condition.

Flood Water Removal

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Flood Water Removal is a service that quickly removes excess floodwater from homes or buildings, dries out spaces, cleans up mud and debris, and helps prevent mold, using pumps, vacuums, dehumidifiers, and sanitizing treatments to restore safety and dryness.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a property after flooding. It includes removing water, drying, drying and deodorizing, cleaning mold, drying belongings, and repairing damaged walls, floors, and ceilings to restore safety and habitability.

Restoration And Reconstruction

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Restoration And Reconstruction is a service that repairs and recreates damaged or missing buildings, objects, or sites. It involves assessment, planning, sourcing materials, skilled crafts, and careful rebuilding to return the item or site to its original or a usable condition.

Smoke Cleaning

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Smoke Cleaning is a service that removes smoke odors and residue from rooms and items after fires or smoke exposure. It involves air purification, cleaning surfaces, and treating fabrics and electronics to restore freshness and safety.

Storm Repair

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Storm Repair is a service that assesses storm damage to homes or buildings, then fixes structural issues, leaks, and exterior damage. It includes inspection, water damage mitigation, roof and siding repairs, and weatherproofing to restore safety and protect the property.

Water Damage Repair

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Water Damage Repair is a service that detects and fixes water problems, stops leaks, dries materials, removes standing water, sanitizes affected areas, and restores structures to their pre-damage condition.

Water Mitigation

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Water Mitigation is a service that helps reduce and repair damage from water intrusion. It involves stopping the water source, removing standing water, drying and dehumidifying affected areas, cleaning, sanitizing, and restoring damaged structures and belongings.

Austin Hi-Tech Restoration Reviews

Mr. Sir
Mr. Sir
5 ★★★★★
I had a water filter burst beneath my sink on Halloween night causing a lot of water damage. USAA sent out Austin Hi-Tech Restoration come out and get my home cleaned up before any mold damage can start. Chase was the project manager and sent his guys out asap. Ernest and Aaron came out and immediately started getting my house in order. Really cool dudes. Albert and Jesse also came out and checked the dehumidifiers and made sure all my moisture levels were low and no water was left. As great as Albert, Ernest, Jesse, Aaron, and Chase were,….. I hope I never have to see them again 🤣. However,… If I have any water damage in my house again, I hope these guys come out! Super cool, super professional, and always kept in contact with me.
Mark Awdykowyz
Mark Awdykowyz
2 ★★☆☆☆
November 2024 insurance claim from a leaking water heater in the attic that lasted until January 2026. It required water remediation, drywall removal and replacement, paint, removal and replacement of the double oven cabinet and a 34” piece of granite countertop. All staff were very polite and respectful throughout the process. Here is a list of objective data from the 14 month experience: 1. Paint trim had a sag that I fortunately caught before the paint dried. He called it a mistake. 2. A rebuilt oven cabinet (seven months to a close match of the original stain) that made the side trim flush, instead of matching the 3/16” lip like the original and current refrigerator cabinet. 3. Staining the new cabinet resulted in dark edges on the trim, created by not properly wiping off the stain. He called it a mistake. He gently sanded it off. One top trim piece was not flush at the two miter joints. Instead of removing it and reinstalling it properly, he ground off one edge sticking out, and used caulk to fill the other gapped miter joint. 4. Failure to cover the two smoke detectors that resulted in them replacing them. 5. Cleaning up the drywall dust on the floor resulted in smearing a paste on the wood floor. I cleaned it properly. 6. Small (could only be seen when I was on my knees sweeping the floor), paint splatter in various places on the kitchen floor from when they repainted the ceiling. 6. Replacing the 34” countertop piece that somehow left a 5/16” gap against the backsplash. 7. Six months of evasiveness between when the countertop was reinstalled, and when they returned (they filled the gap with the appropriate color grout, leaving small holes in the grout). 8. Residue stain rubbed off the new cabinet and left marks on the freshly painted wall. After I told them that I would take care of it, the man doing all the work decided to use a utility knife to scape it off. He slit the trim on the cabinet and said nothing. I found it 5 minutes after they left. I repaired it myself. 9. Left floor protection runners in my front foyer until January 2026. 10. Regularly asking me to contact my insurance company to coordinate finishing the work. Note: The company's response clearly demonstrates their evasiveness. Not a single word about the quality of work, length of time to complete the project, or Jeff Redd asking me to be the liaison between them and my insurance company.
Nancy Martin
Nancy Martin
5 ★★★★★
On 2/6/25, my entire house was flooded from a pipe breaking upstairs. My insurance company recommended Austin Hi Tech Restoration. Chase and his crew jumped into action that same day filling the house with industrial dehumidifiers and fans. They all were professional and very supportive to a very traumatized person. After a rental house was found by my insurance company, Laura and her team jumped into action. They packed up my whole house in 2 days, separating out what went to their storage warehouse and what went to the rental. They loaded up the trucks, and my house was empty. Then Chase and crew started demolition. As I periodically stopped by to check on progress, I was constantly provided with up to date information and next steps.Chase provided real information even if it was not the best information. I appreciate his honesty and clarity. Once it was time to discuss repairs, Jordan worked with my insurance adjuster to provide what all was needed to do the estimates. Jordan took care of everything. Then we met and walked through the empty destroyed house reviewing the estimates for each room. He was so patient and answered all my questions while calming my nerves. He was able to work the approvals and it was time for repairs to start. Jeff met me at the house to review the plan for his team to rebuild almost my entire interior. His team led by Oscar was amazing. The skills and attention to detail was amazing. I probably drove Jeff crazy with all my questions. He always remained calm and worked through any issues that came up.The house looks amazing and I am very grateful. All of the different teams throughout this process were not only kind and respectful to me, but they also became friends with my traumatized elderly dogs, which means the world to me. I highly recommend this organization for big or small restoration projects.
WAYNE YONG
WAYNE YONG
5 ★★★★★
Chase Stevenson, the Mitigation Mgr, and Laura Mora, the Contents Mgr, were both a god send from my insurance company. They both immediately arrived on scene within a few hours of contacting my insurance company. They both made a very stressful situation to become easier and manageable and reassured me that they would take care of me. They both are not only competent at what they do but they also knew how to put me at ease. My insurance company knows how to find good companies to work with and I definitely recommend this company and be sure to ask for Chase and Laura because they're good at what they do!
Matt Omohundro
Matt Omohundro
5 ★★★★★
We can't speak highly enough about the water mitigation team that serviced our house from Austin Hi-Tech. They were a preferred vendor from our insurance company and we're so glad they sent them to help with our claim. Our upstairs shower room suddenly started leaking around a drain pipe to the room below, saturating the sub floor along the way. Chase and his team — Aaron, Ernest, Jesse, and Albert — were always punctual, overcommunicative, polite, thorough, and above all, kept things insanely clean (despite having to rip out a a bunch of tile, mortar and a ceiling). 3 days later, the subfloor is completely dry now and ready for the rebuild (which we'll be using this company for as well). Water mitigation sucks, but these guys make it way less painful and deliver results fast!
Darlene Wallace
Darlene Wallace
5 ★★★★★
Tanner and Chase’s crews did a great job cleaning up the water damage and restoring my living room when my hot water heater leaked. The walls, the ceiling and the floors had extensive damage. Everyone was so kind and went above and beyond guiding me through the process. My insurance company highly recommended Austin Hi-Tech Restoration and so do I. The end results were amazing.
Rustin Roussel
Rustin Roussel
5 ★★★★★
Austin Hi Tech performed remediation services after a water leak. They acted fas and did quality work. They communicated well and were very trustworthy and professional. Laura, Albert, Jesse, Ernest, Aaron, and Chase did a great job.
Bobby Magee
Bobby Magee
5 ★★★★★
Austin Hi-Tech delivered exceptional service during a stressful situation at our property. I want to give a special shout-out to Chase Stevenson, who came out on extremely short notice and absolutely crushed it. His responsiveness, subject-matter expertise, and calm, customer-focused approach put him in the top percent of professionals I’ve worked with over the years. He walked us through the full picture—water damage, potential hazardous material damage concerns, next steps, and how to move quickly without cutting corners. The clarity and confidence he brought to the situation made all the difference. Highly recommend Austin Hi-Tech, and especially Chase, for anyone needing fast, reliable, and expert remediation guidance. Thank you for the outstanding support.
Richard Van Buren
Richard Van Buren
5 ★★★★★
Within an hour of calling Austin Hi-Tech about the leak damage, Chase and Ernest and team were at my house setting up fans, air scrubbers and dehumidifiers minimizing the damage and further spread. They handled all facets of the job from isolating damaged rooms, packing up room contents and furniture, removing damaged flooring, Sheetrock and base boards. Now they are rebuilding walls, flooring and paint. They work closely with insurance agents so I don’t have to. High quality and fast work.
Jason Berry
Jason Berry
5 ★★★★★
I recently had Jesse and his team from Austin High Tech Restoration come over for water mitigation, and they did an absolutely outstanding job. Jesse and his team were not only highly knowledgeable, but also incredibly polite and punctual. They kept me informed every step of the way and delivered amazing results. Overall, their communication and the quality of their work really stood out. I highly recommend them!
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About Austin Hi-Tech Restoration

Austin Hi-Tech Restoration is a comprehensive fire and water damage restoration service based in Austin, Texas, serving residential and commercial clients with a focus on thorough assessment, rapid response, and meticulous reconstruction. Located at 1130 Rutherford Ln #100, Austin, TX 78753, the company operates with a commitment to returning spaces to their pre-loss condition while prioritizing safety, communication, and efficiency. The team specializes in Fire Damage Restoration Service and Water Damage Restoration Service, offering a broad range of capabilities to address both immediate emergencies and long-term restoration needs. Their approach combines moisture management, debris removal, and structural stabilization with careful attention to the emotional and logistical stress that a property damage incident can cause. They provide content cleaning to salvage belongings, fire and smoke cleanup to remove odors and soot, and comprehensive restoration and reconstruction to rebuild affected areas. In addition to fire-related services, they perform Water Mitigation, Emergency Water Extraction, Flood Restoration, Flood Water Removal, and related water damage repairs to minimize secondary damage and prevent mold growth. The firm emphasizes restoration of both structure and finishes, including drywall removal and replacement, cabinet and countertop refinishing, and paint, ensuring an integrated and cohesive result. Their portfolio includes Fire Damage Repair and Fire damage cleanup & repair, as well as Smoke Cleaning to improve indoor air quality after incidents. Emergency Boardup Services are offered to secure damaged properties promptly, protecting them from further weather exposure or intrusions. They coordinate closely with insurance providers and adjusters to facilitate smooth claims processes and timely project progression, while keeping clients informed with transparent, ongoing updates. The company also handles Storm Repair, ensuring resilience against future events, and provides Cross-functional support across content, structure, and systems to deliver a complete recovery. With a customer-centered philosophy, the team strives to minimize disruption, maintain professionalism, and deliver dependable results that restore both the function and the comfort of homes and workplaces. Austin Hi-Tech Restoration’s service ecosystem is designed to address emergencies quickly, manage the restoration lifecycle efficiently, and produce durable, high-quality outcomes that stand up to Texas conditions and expectations.

Water Damage Restoration Service

Water Damage Restoration Service in Austin, TX by Austin Hi-Tech Restoration. Fast, licensed pros offering 24/7 response, thorough water extraction, drying, mold prevention, and reconstruction to restore your home safely and efficiently.

Fire Damage Restoration Service

Austin Hi-Tech Restoration offers comprehensive fire damage restoration in Austin, TX, quickly securing property, assessing damage, and restoring structural integrity, soot cleanup, odor removal, and content restoration with expert, compassionate service.

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