Kustom Disaster Restoration

Kustom Disaster Restoration Reviews

dimitri kritikos

5 ★★★★★

I had a great experience using Kustom and they saved us when we had a water intrusion issue at an apartment community I mamage. They were able to get everything cleaned up and clearly communicated with our teams and the residents so that there was no confusion. Working in this industry for 10+ years I have had a lot of emergency situations and they were by far one of the best I have worked with!

Samantha Jimenez

5 ★★★★★

They worked quickly and diligently. Susan came by after all the repairs were finished and brought us some goodies the whole team appreciated. Amazing work!

Jennifer Davis

5 ★★★★★

Kustom helped me with a remediation job recently and I could not have been more satisfied with the process. From the moment I called them, they stayed in constant communication, their employees were friendly and professional, and the end result was beautiful. Thankful for their efforts!

Denise Davis

5 ★★★★★

I had separate plumbing and gas issues that seemed to be simple but eventually grew into needing brick & mortar work and a partial re-plumb. Not only did they have the resources to get both jobs satisfactorily completed but one of the crew members stopped by the following morning to make sure everything was correct. Outstanding!

Steve Ganow

5 ★★★★★

We were having problems with our gas fireplace. We had the company come out (several times) who installed it and they said it was working just fine. We called Kustom and their technicians found that the valve used to connect the gas was incorrect and that was the problem! O they ordered the correct valve and voila, the unit is working perfectly now just in time for the Fall and those chilly nights ahead.

Keith McCool

5 ★★★★★

We had an emergency water line break and CWF came out within an hour to help us. It was a relief to know we would be taken care of as quickly as possible. Jacob Kelly was our project manager and he was fantastic. We couldn’t be happier with his service and professional knowledge for our claim. Thank you CWF Restoration!!!

reagan ozaeta

5 ★★★★★

I recently had an outstanding experience with Kustom Restoradion after a water leak caused significant damage to my home. From the moment I contacted Scott and his team, their professionalism and dedication to customer service were evident.

Ana Mejia

5 ★★★★★

Well trained team. The attention to detail was outstanding. We had a flood at our home and they were quick to answer and resolve the issue within hours. Highly recommended!

Elliott Freise

5 ★★★★★

Scott and his team were professional and helpful. We will be using them again. Highly recommend!

Jeremiah

5 ★★★★★

Scott and the team at kustom were very respectful and got the job done quickly.

About Kustom Disaster Restoration

Kustom Disaster Restoration is a trusted fire damage restoration service located at 2158 W Hwy Suite 400, Dallas, TX 75220. Serving residential and commercial clients, the company specializes in comprehensive recovery solutions that minimize downtime and protect property value. As a licensed and experienced general contractor, Kustom offers a wide range of services designed to address the aftermath of fire damage, including immediate stabilization, structural drying, contents cleaning, and full building restoration. Their approach emphasizes clear communication, rapid response, and meticulous attention to detail so that clients can move forward with confidence after a crisis.

The team at Kustom understands that fire damage emergencies often involve water intrusion, soot and smoke residue, and compromised structural integrity. To tackle these complex challenges, they provide integrated solutions that combine fire damage restoration service with water damage restoration service, ensuring that all affected areas are thoroughly assessed and treated. Their skilled technicians utilize industry-leading practices to remove odors, clean, sanitize, and restore materials, while preserving the integrity of the building and its contents.

In addition to fire damage restoration, Kustom acts as a capable building restoration service and general contractor, coordinating repairs from start to finish. This seamless integration of restoration and reconstruction helps clients reduce timelines, avoid miscommunications, and maintain consistent project oversight. Whether the job involves framing, drywall, painting, flooring, or more specialized brick and mortar work, the team brings the same level of professionalism and craft to every project. Their remodeling and reconstruction capabilities are complemented by careful project management, ensuring budgets and schedules are respected during stressful recovery periods.

Kustom Disaster Restoration also emphasizes compassionate customer service and proactive communication. Past clients have noted prompt responses, frequent project updates, and respectful, knowledgeable crews that work efficiently while prioritizing safety and quality. The company’s approach has earned praise for going above and beyond to ensure residents and business owners feel informed and supported throughout the restoration process. Clients frequently highlight the team’s reliability, flexibility, and willingness to collaborate with insurers, property managers, and other stakeholders to achieve the best possible outcomes.

With a focus on restoration excellence, Kustom maintains a well-trained staff capable of handling emergency situations, complex remediation, and thorough rebuilds. From the initial assessment and insurance coordination to the final walkthrough, the company aims to deliver durable, aesthetically pleasing results that restore both the function and comfort of the affected space. For property owners in Dallas and surrounding areas, Kustom Disaster Restoration offers a trusted partner for fire damage recovery, supported by a strong record of performance, a commitment to quality, and a client-centered service philosophy.

Fire Damage Restoration Services Near You