ServiceMaster Advanced Restorations

ServiceMaster Advanced Restorations Services

ServiceMaster Advanced Restorations Reviews

Ronda P

5 ★★★★★

The team did an excellent job of boxing everything up, my son room was a mess, even with his prepping. All equipment, furniture and clothing was packed, written down and labeled, ready for pickup.

Shawn Hill

5 ★★★★★

Kareem,Keiynaun, Daniel and David, were courteous, knowledgeable and professional. Kareem explained the complete the project in a highly detailed fashion to ensure I understood the entire scope of the project. Kudos to the entire crew for a job well done.

w. sipple

5 ★★★★★

Mirna, Dinora and Monica were all outstanding in their unpacking our many boxes in our newly restored house! They were very careful and put our things back where they were originally boxed for storage for many weeks. Thank you so much for all their hard work!

Barry Stephenson

5 ★★★★★

So our house was struck by lightning ⚡️ near the end of June and burned badly. We were inundated with so many restoration companies and adjusters as we’re standing there watching our house burn. We didn’t choose any of those ambulance chasers. Instead we were recommended to Service Masters and we have had zero regrets. Max Kuntz and his team Marta, Mirna, Erika, Alicia and a handful of others took great care of what could be salvaged and cleaned. We had no idea how to proceed next. They explained the process so well and put our minds to ease. They will be storing all that could be pulled out of the house until it is time to move back in a year from now. Glad they are along for the journey. A great decision.

Michael Walsh

1 ★☆☆☆☆

Run, do not walk. The technicians sent to fix my home after a pipe burst repeatedly delayed work, lied to us about repair timelines, and tried to use my wife and I's religion to manipulate us. They made fun of my wife and mother, to my face. What's worse, we discovered that during the repairs they had put cardboard under our floors, concealed mold, concealed other damage, failed to properly level my floors, and failed to re-insulate our exterior wall. They tried to use my wife and I's religion to manipulate us and they made fun of my wife and mother. We even discovered this subcontractor had been harassing the original vendors. Corporate tried sending someone else to fix it but refused to get in touch with us after we tried letting them know the fix did not work. We had to hire another contractor and ServiceMaster won't reimburse us for the out-of-pocket cost we paid. They offered to try and have a six-month old tile invoice be forwarded to us; asking my wife and I to become their bill collectors (and for less than a quarter of what we were asking for). The owner of the company, Dan Fry, even admitted on the phone this invoice was "somewhat arbitrary". They are aware that more damage exists throughout the home and they refuse to fix it.

Gladys Nobles

5 ★★★★★

I have had the pleasure of working with Ricky Ward on the restoration of my home after my loss and he has been great. Very patient with me, understanding and easy to talk to. I appreciate all that you have done. Every time I had an issue he made sure it was fixed and that i was satisfied. Thank you Ricky for everything.

Sandra Wilson

5 ★★★★★

I truly can’t say enough about ServiceMaster, they are a one stop shop! Jeff was awesome with everything from start to finish. Great professionalism and customer service!

C.E. Houston

5 ★★★★★

We have been so impressed with ServiceMaster Advanced and their team of professionals. On 8-19, Our air conditioner drain pan overflowed in the attic and the ceiling collapsed as a result. I contacted Allstate and they immediately sent ServiceMaster within two hours. Kareem and Javeon came to the rescue to begin the restoration and cleaning process of restoring our home back to normal. They are a great team, and very professional, efficient, productive, knowledgeable, hardworking, experienced, timely, positive attitude, and customer friendly. They came each day to test and monitor and attend to the area, listen to my concerns and answer my questions, provide support, and they kept me informed of every step of the process. They tested the area each day and assured me that the carpet, padding, wall and ceiling areas were dry. Matthew, who is also very professional, came on 8-22 to test the area again to ensure that the carpet, padding, wall and ceiling had completely dried. Wow, what a great team! I see them as an asset to your organization with great potential for management and leadership opportunities. They each represent ServiceMaster in a professional manner in setting the gold standard in the industry for customer care.

Mikias Alemu

5 ★★★★★

While we were on vacation my toilet was cracked and let it out all the water for about 9days. Unfortunately, my house was like swimming pool. I had to shout the toilet and called the insurance to claim. That was the time I meet SERVICE MASTER. I could not believe how professional and patient were the all time. Now, my house become again brand new due to how they started and finished all the work. I have special thank you for Nate and Adrian. Thank you

The One And Only One

2 ★★☆☆☆

They have a good and professional team of cleaning up for the water leak but a very bad/ not honestly team for rebuild or fixed the damage of the house. They get the job done half way such as painting 1/2 room when fixed the the room (?) until you catch it and requested or pointed it out to them. Or one team removed wood in the room then a different team came back to restore it, even requested should be the same team from the beginning. Very bad project manager! Wouldn't recommend or used them again to fix the house.

About ServiceMaster Advanced Restorations

ServiceMaster Advanced Restorations is a comprehensive restoration service located at 1630 W Euless Blvd, Euless, TX 76040. Serving residential and commercial clients, the company specializes in fire damage restoration while offering a broad range of related services designed to quickly assess, stabilize, and recover properties after emergencies. The organization operates with a focus on transparency, thorough communication, and a commitment to helping clients move from crisis to recovery as smoothly as possible. In addition to fire damage restoration, the team provides water damage restoration services, water damage-related cleanup and repair, water damage-related pest control, and water removal to address the full spectrum of water incidents that may affect homes and businesses. The service portfolio extends to debris removal, waste management, and building restoration to ensure properties are safely cleared, repaired, and renewed from start to finish. Their capabilities cover burst pipes, leaky appliances, and other common causes of water intrusion, with an emphasis on meticulous documentation, careful packing and unpacking, and careful handling of belongings during the restoration process.

The company emphasizes a patient, patient-centered approach to restoration, valuing clear explanation of every step of the project. Past client feedback highlights the team’s dedication to professionalism, courtesy, and expertise, including technicians who explain project scope in detail and teams that carefully manage belongings during packing, storage, and unpacking. The practice of detailed project management is supported by a robust process for monitoring safety, moisture, and structural integrity throughout the recovery journey, including daily checks to confirm dryness and stability of affected areas. Customers note that the crew’s coordination, reliability, and responsiveness help restore confidence during stressful times, with teams providing updates, answering questions, and addressing concerns in a timely manner.

ServiceMaster Advanced Restorations positions itself as a one-stop shop for disaster recovery, offering not only emergency response and remediation but also comprehensive rebuild and waste management solutions. The service is designed to accommodate a range of needs—from water intrusion and flood cleanup to fire damage, debris removal, and post-event cleaning—while coordinating with other vendors and insurance processes as needed. Clients can expect a focus on careful documentation, proper removal and disposal of damaged materials, and a commitment to returning spaces to safe, functional, and aesthetically pleasing conditions. The company’s approach aims to minimize disruption, maintain open lines of communication, and restore comfort and safety to homes and workplaces throughout the restoration timeline.

In many cases, ServiceMaster Advanced Restorations serves as a trusted partner in times of crisis, guiding clients through difficult decisions and helping them reclaim their living spaces. The team’s capabilities in air duct cleaning, building restoration, crime victim services, and waste management further support a holistic recovery experience. By combining emergency response with methodical restoration practices and attentive customer care, the organization strives to deliver reliable results and peace of mind for clients weathering the aftereffects of fire, water, and other emergencies.

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