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Loyalty Services Group

Loyalty Services Group in Houston provides comprehensive fire damage restoration and related services from 2890 W Sam Houston Pkwy S, TX, restoring properties with expert care. A wide range of 39 recovery services supports efficient, thorough cleanup and rebuilding.

Fire Damage Restoration Service at 2890 W Sam Houston Pkwy S in Houston, TX 77042

Operational
★★★★★
Rating: 4.9 based on 54 reviews
Address: 4248 Bluebonnet Dr Ste 802, Stafford, TX 77477
Phone: 13463505019
Emails:
Employees: 50
Hours:
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday 9AM-3PM
Sunday Closed
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Loyalty Services Group

Loyalty Services Group Services

Certified Restoration

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Certified Restoration is a service that helps recover homes or spaces after damage like fire, water, or mold. It involves assessing damage, removing the source, cleaning, drying, repairing, and restoring to safe, functional condition with verified standards.

Construction Home

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Construction Home is a service that helps plan, manage, and oversee building projects for homes, including design ideas, budgeting, scheduling, coordinating contractors, and ensuring safety and quality from start to finish.

Emergency Restoration

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Emergency Restoration is a rapid service that assesses and repairs urgent damage after events like floods, fires, or storms. It includes safety checks, debris removal, moisture control, and temporary fixes to protect property while arranging full restoration.

Emergency Services

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Emergency Services is a system that helps quickly respond to urgent incidents like fires, medical emergencies, or crime. It involves 24/7 dispatching, rapid coordination of responders, incident management, and reliable communication to protect lives and safety.

Emergency Services Available

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Emergency Services Available is a service that ensures first responders and essential aid are ready to help quickly during medical, fire, or safety emergencies, providing fast alerts, rapid coordination, and on‑site or remote support when needed.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a property after a fire. It includes securing the site, removing smoke and soot, cleaning surfaces, deodorizing, repairing structural damage, and restoring fixtures and finishes to make the space safe and livable again.

Flood cleanup

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Flood cleanup is a service that removes standing water and moisture after floods, dries and sanitizes spaces, and repairs damaged walls, flooring, and belongings to prevent mold and further damage. It involves water extraction, drying, disinfection, and restoration.

Flood restoration

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Flood restoration is the process of cleaning up water damage after floods, drying and removing moisture, cleaning contaminated items, sanitizing surfaces, and repairing or replacing damaged materials to restore a home or building safely.

Flooring

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Flooring is the service of installing, replacing, or repairing the floor in a space, using materials like wood, tile, carpet, or vinyl to create a durable, even surface and improve appearance and durability.

Home Remodeling

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Home Remodeling is the process of updating and improving a house, including changing layouts, upgrading kitchens and baths, repairing or replacing systems, and refreshing finishes to improve comfort, efficiency, and value.

Home Renovations

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Home Renovations is a service that helps you update and improve your living space, including planning, designing, and building changes like new kitchens, bathrooms, floors, paint, and fixtures to refresh your home.

Home Repair

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Home Repair is a service that fixes and maintains your house, from small fixes like leaky taps and squeaky doors to bigger tasks like patching walls, repairing wiring, or replacing broken appliances, helping your home stay safe and comfortable.

Insurance Claims

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Insurance Claims is a service that helps you report an injury or loss to your insurer, check coverage, fill out forms, provide evidence, and track the claim until it’s approved or paid.

Kitchen And Bathroom

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Kitchen And Bathroom is a service that designs, installs, and renovates kitchens and bathrooms, including cabinets, fixtures, tiling, plumbing, and electrical work to update style, functionality, and efficiency in the space.

Minor Repairs

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Minor Repairs is a quick, practical service that fixes small, everyday issues around the home or office, such as fixing a leaky tap, patching a wall, replacing a faulty switch, or tightening loose fittings—things that don’t require major renovations.

Mold cleaning

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Mold cleaning is the process of removing mold growth from surfaces to improve air quality and prevent damage. It involves identifying the mold, safely containing the area, cleaning or treating affected materials, and addressing moisture sources to prevent recurrence.

Mold damage restoration

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Mold damage restoration is cleaning up and fixing damage from mold growth after moisture problems. It involves drying the area, removing moldy materials, treating with antimicrobials, repairing containment, and restoring structures to safe, pre-damage condition.

Mold inspection

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Mold inspection is a service that checks a home for mold growth, moisture, and related problems. A inspector performs a visual check, may use tools to detect hidden dampness, samples if needed, and provides findings and recommendations.

Mold mitigation

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Mold mitigation is a service to remove existing mold and prevent its return after water damage by cleaning affected areas, using containment, drying, mold-killing treatments, and moisture control to protect your home and health.

Mold remediation

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Mold remediation is the cleanup and removal of unwanted mold from your home or building, plus fixing the moisture problem that caused it. It involves inspecting for mold, containing the area, safely removing moldy material, cleaning surfaces, and preventing future growth.

Painting

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Painting is the art of applying colors to a surface to create images, textures, or patterns. It involves preparing a surface, choosing brushes or tools, mixing colors, and applying layers to express ideas, moods, or scenes.

Property Damage Restoration

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Property Damage Restoration is the service of cleaning up and repairing spaces after damage like fire, flood, or storm. It involves assessing damage, removing water or debris, drying, cleaning, deodorizing, and repairing structural and cosmetic issues to restore safety and usability.

Remodeling

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Remodeling is updating or altering a home or space to improve function, look, or value. It involves planning changes, renovating rooms, updating fixtures, plumbing, electricals, and finishes, and may require permits and skilled contractors.

Remodeling And Restoration

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Remodeling And Restoration is a service that fixes and updates homes or buildings. It involves repairing damage, updating structure or features, and restoring function and appearance, from replacing damaged parts to renovating rooms for improved safety and value.

Residential And Commercial

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Residential And Commercial is a service that handles cleaning, maintenance, and upkeep for homes and business spaces, including floors, windows, and common areas, ensuring safe, presentable, and well-maintained environments.

Restoration & Roofing

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Restoration & Roofing is a service that fixes and restores damaged buildings, repairs roofs, replaces shingles or tiles, and may include waterproofing, insulation, and debris removal to restore safety, durability, and appearance.

Restoration Specialists

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Restoration Specialists is a service that repairs and restores damaged homes and buildings, fixing water, fire, mold, or storm damage, and restoring structures, interiors, and systems to their original condition with expert cleanup and rebuilding.

Roofing

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Roofing is the service of installing, repairing, or replacing the roof of a building to keep it dry and protected. It involves inspecting the roof, choosing materials, applying shingles or tiles, and ensuring proper flashing and sealing to prevent leaks.

Roofing Services

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Roofing Services covers installing, repairing, maintaining, and replacing roofs on homes and buildings, including choosing materials, sealing leaks, and ensuring weatherproof protection and long‑lasting performance.

Routine Maintenance

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Routine Maintenance is a regular service that checks and keeps equipment, systems, or software running smoothly. It involves inspections, updates, minor fixes, cleanups, and schedule-based tasks to prevent problems and extend performance.

Sewage Backup

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Sewage Backup is a service that prevents and cleans up backed-up wastewater from drains and sewers, handling blockages, water damage, odor control, sanitation, and restoration to make spaces safe and usable again.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater and contamination from spills, backed by disinfection, disposal of waste, and repair of affected areas to prevent health risks and restore sanitation.

Storm Damage

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Storm Damage is a service that assesses and repairs exterior damage caused by storms, including roofs, gutters, siding, and windows. It involves inspection, damage documentation, insurance coordination, and repairs to restore safety and function.

Storm Damage Restoration

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Storm Damage Restoration is a service that cleans up and repairs homes and buildings after storms, fixing water, wind, and fire damage, drying out affected areas, removing debris, and restoring utilities, structure, and safety for a safe living space.

Water Extraction And Dehumidification

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Water Extraction And Dehumidification is a service that removes excess moisture from spaces, dries out water damage, and reduces humidity to protect structures and textiles. It involves extracting water, drying surfaces, and monitoring humidity levels.

Water Leak

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Water Leak is a service that detects and locates hidden or visible water leaks in homes or buildings, identifies the source, assesses damage, and provides repairs or remediation steps to prevent further water loss and mold growth.

Water Pipes

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Water Pipes is a plumbing service that installs, repairs, and maintains pipes and fittings that carry water in homes and buildings, including fixing leaks, replacing worn pipes, and ensuring proper water flow and pressure.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes and dries out water, assesses damage, and fixes affected areas like floors, walls, and structures, including mold prevention, restoration, and any necessary reconstruction.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or floods. It involves inspecting, drying and dehumidifying the area, removing contaminated materials, treating with anti-mold products, and restoring to safe, dry condition.

Loyalty Services Group Reviews

Monica Cohen
Monica Cohen
5 ★★★★★
We had to replace old galvanized water pipes and the job was extensive. Luckily, we had Big Iron and their team during our reconstruction. They were a pleasure to work with and were very knowledgeable. They were able to guide us through the entire process and come up with solutions to issues along the way. Our project manager Jose was always on top of things. Luis was also very involved, helpful, and communicative. So happy with our final results and definitely recommend for any size project!
Zoe Sokec
Zoe Sokec
5 ★★★★★
We found Big Iron Construction following a recommendation after burst pipe and flooding which caused extensive damage to our master, powder room and connecting walls. Jose Flores and his team have been superb! Jose is really good at knowing what design style we wanted and managed to find materials that matched. They are all hard working, well presented, polite and professional, respectful of our home and always leaving the house as clean and tidy as possible. I would not hesitate to recommend this company. We now have beautiful master suite, completed to a very high standard.
Cathia Donan
Cathia Donan
5 ★★★★★
Thank you Big Iron Construction!!! I am very satisfied with the professionalism and timely manner in which y'all took care of my home repair, a bathroom renovation. Jose Flores stated the project would take a week and it was completed within the week! I very much enjoyed the cleanliness and attention to detail that was put into the project. I recommend Big Iron Construction for your home repairs and renovations.
Brenna Dawson
Brenna Dawson
5 ★★★★★
Our dishwasher leaked and caused damage to surrounding cabinets and our wood floors. Big Iron put us all back together and was a pleasure to work with. Always super responsive and had solutions for any problems that arose. They worked well with our insurance company and we love how our kitchen/main floor remodel has turned out! Julio, our project manager, was especially knowledgeable and kind, and ready to jump through whatever hoops we threw at him. We’re grateful to have our kitchen back after a job well done!
Ed Diaz (EdDiazKeys)
Ed Diaz (EdDiazKeys)
5 ★★★★★
We just finished replacing and refinishing our wood floors on the 2nd and 3rd floors of our home and we are extremely happy that we used Big Iron Construction. The Project Manager, Jose Flores, was excellent and gave us status reports daily, so we were never wondering or concerned about the process. We are looking forward to working again with Big Iron Construction more in the near future!!! Definitely would HIGHLY RECOMMEND!!!!
Linda Soders
Linda Soders
5 ★★★★★
Big Iron Construction recently restored my kitchen, family room and dining room after we sustained water damage in those areas. Our Project Manager, Jose Flores and his team did an OUTSTANDING job of putting our home back together. Their professionalism, talent and courtesy really impressed us and we highly recommend this company. Thanks Jose, Fernando, Armando, Valerie and all of the team members. Jose, you're awesome!
Felecia
Felecia
5 ★★★★★
Big Iron Construction did an amazing job on the reconstruction of our kitchen that was damaged due to a main water line leaking. They were recommended to us by Paul Davis (another excellent company). They made the entire process so easy and stress free from start to finish. Thank you to Valerie for being our advocate when dealing with our insurance company and always keeping me informed. Thank you to Luis for making sure that all the needed repairs where included in our estimate and that all our needs were taken care of. Thank you to Jose our project manager for always being available to answer all my questions and addressing my concerns. Jose made sure the whole process went smoothly. The completed job was done ahead of schedule and all the craftsmen who worked on our house were professional and always courteous. I would definitely recommend Big Iron Construction for any remodeling/reconstruction needs. And I will also definitely use them for any future remodeling projects. Thank you again Big Iron Construction for helping us make our home feel complete again. Felecia J.
Jennifer DeBar
Jennifer DeBar
5 ★★★★★
The entire experience with Big Iron Construction from start to finish was wonderful. Jose Flores is extremely professional, and his entire crew did such a great job with our home repair. They even finished our project ahead of schedule! I couldn’t recommend them more if you ever need repairs from a water leak or are looking to do some home renovations.
Lauren Moreno
Lauren Moreno
5 ★★★★★
From start to finish, Big Iron Construction was amazing to work with! Armando was extremely thorough and patient — discussing various options for repair and always keeping our goals in mind. He even provided guidance and expertise as we went through remediation, weighing in with recommendations for how to solve what could’ve been a very tricky repair. We also can’t say enough about Jose, our project manager. He walked us through every step of the process and was incredibly knowledgeable. Throughout the entire process, Jose would pause to explain the repairs so we understood, check in on progress, and confirm every detail to make sure we were squared away and happy with the results. It’s obvious how much he cares about his craft and his clients. Though home repair can be overwhelming, we knew we were in great hands. A big thank you to the whole Big Iron Construction team!
karina voirin
karina voirin
5 ★★★★★
I had the privilege of working with Big Iron Construction, and I cannot express enough how impressed I am with their services. From start to finish, they demonstrated professionalism, expertise, and a commitment to excellence that truly sets them apart. The team at Big Iron Construction is not just skilled but also incredibly responsive. They were quick to assess the damage to my property and develop a comprehensive mitigation plan. Throughout the entire process, they kept me informed, answered all my questions, and provided clear timelines. Their reconstruction work was nothing short of outstanding. The attention to detail, quality of craftsmanship, and use of top-notch materials were evident in every aspect of the project. I was thrilled with the final result; my property looked even better than before the incident. Furthermore, Big Iron Construction’s customer service is exceptional. They go above and beyond to ensure client satisfaction, and their friendly, approachable demeanor made the entire experience stress-free. I would highly recommend Big Iron Construction Mitigation and Reconstruction Company to anyone in need of their services. They are a trustworthy, reliable, and skilled team who truly care about their clients. Thank you, Luis, Jason, Jose, Valerie and the rest of the team, for your outstanding work and for making a challenging situation much more manageable. You've earned our highest praise and gratitude!
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About Loyalty Services Group

Loyalty Services Group is a comprehensive fire damage restoration service located at 2890 W Sam Houston Pkwy S, Houston, TX 77042. This organization operates with a strong commitment to helping residential and commercial properties recover swiftly from fire-related incidents while prioritizing safety, efficiency, and quality in every step of the process. The company positions itself as a trusted partner in the recovery journey, offering an array of services designed to address the full spectrum of post-fire needs. Their approach combines immediate emergency response with thorough restoration planning to minimize downtime and disruption for clients.

In addition to fire damage restoration, Loyalty Services Group provides water damage restoration services, recognizing that fires often accompany or are followed by water intrusion from firefighting efforts or compromised plumbing. The team is equipped to handle water extraction, dehumidification, and mold related cleanup or remediation as part of a holistic restoration strategy. Their scope spans from emergency restoration and emergency services to long-term recovery projects, ensuring a seamless transition from crisis management to reconstruction and renovation. The company emphasizes restoration and roofing expertise, offering roofing services and storm damage restoration as part of a broader property damage restoration capability.

The staff at Loyalty Services Group operates as restoration specialists with a focus on certified restoration practices. They coordinate with insurance claims professionals to support clients through documentation, estimation, and settlement processes, aiming to simplify the often complex insurance workflow. The organization also provides construction and remodeling capabilities, including home remodeling, home renovations, and remodeling and restoration work, to restore and improve properties after fire and water damage. Services extend to minor repairs, painting, flooring, kitchen and bathroom remodeling, and other home improvement tasks that help return properties to a comfortable, functional state.

From initial assessment to final completion, the team emphasizes meticulous workmanship and project management. They handle mold cleaning, mold damage restoration, mold inspection, mold mitigation, and mold remediation as needed to ensure healthy indoor air quality. Their comprehensive suite includes structural repairs, construction home services, and routine maintenance to keep properties resilient against future incidents. Loyalty Services Group prides itself on clear communication, responsive emergency services, and a client-focused mindset that seeks to restore both the physical space and the occupants’ sense of security and peace of mind.

Water Damage Restoration Service

Loyalty Services Group’s Water Damage Restoration Service in Houston, TX quickly mitigates water intrusion, extracts moisture, dries structures, and restores damaged areas with expert cleanup, ensuring minimal downtime and lasting peace of mind for homes and businesses.

Fire Damage Restoration Service

Fire Damage Restoration Service by Loyalty Services Group in Houston, TX offers emergency fire cleanup, board-up, smoke odor removal, water damage mitigation, and complete reconstruction to restore your home or business quickly and safely.

Roofing Contractor

Trusted Roofing Contractor in Houston, TX, part of Loyalty Services Group. We provide durable repairs, installations, and maintenance with top craftsmanship, competitive pricing, and reliable warranties to protect your home from the elements.

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