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PuroClean

PuroClean at 3311 Richmond Ave Suite 221, Houston, TX 77098 provides expert fire damage restoration and comprehensive recovery services, handling 34 specialized solutions.

Fire Damage Restoration Service at 3311 Richmond Ave Suite 221 in Houston, TX 77098

Operational
★★★★★
Rating: 4.9 based on 72 reviews
Address: 3311 Richmond Ave., Houston, TX 77098
Phone: 18329183938
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean

PuroClean Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a service that provides immediate help and support any time of day or night, handling urgent incidents, coordinating responders, and delivering rapid assistance to protect people and property.

Biohazard Cleanup

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Biohazard Cleanup is a service that safely removes dangerous materials like blood, bodily fluids, or contaminated waste from homes or facilities, cleans and sanitizes the area, follows safety protocols, and disposes of hazardous waste properly.

Biohazard Cleanup Services in Houston

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PuroClean of West Houston provides full biohazard cleanup services, including the use of PuroClean RapidDefense™ for an Influenza or Norovirus outbreak. The team at PuroClean of West Houston conducts biohazard cleanup with particular attention to everyone’s safety.

Cabinets Drying

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Cabinets Drying is a service that dries and stabilizes wooden cabinets after water damage, using controlled airflow and dehumidification to remove moisture, prevent warping, and prevent mold while restoring finish and usability.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using methods like vacuuming, stain treatment, and machine cleaning with water and detergent to refresh and extend carpet life.

Clean Out

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Clean Out is a practical service that helps you declutter and remove unwanted items from a space, sort what to keep or donate, and organize what's left for easier use and better cleanliness.

Cleaning All Surfaces

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Cleaning All Surfaces is a service that wipes and sanitizes every reachable surface in a room, including desks, countertops, fixtures, and floors, using approved cleaners to remove dirt, germs, and dust for a fresh, safe environment.

Commercial And Residential

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Commercial And Residential is a service that handles building and property work for businesses and homes, including planning, constructing, renovating, and maintaining spaces to meet safety, functionality, and aesthetic needs.

Commercial Property

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A service for buying, selling, leasing, managing, and valuing commercial buildings like offices, retail spaces, warehouses, and malls, including due diligence, market analysis, and advisory to help businesses make smart property decisions.

Coronavirus Cleaning

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Coronavirus Cleaning is a cleaning service that disinfects surfaces to reduce the spread of COVID-19, using approved sanitizers, protective gear, and careful cleaning practices to remove germs from rooms, objects, and high-touch areas.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a professional cleaning service focused on disinfecting spaces to remove and reduce the presence of the coronavirus, using sanitizing products, protective gear, and follow‑up checks to help create a safer, cleaner environment.

Crawl Spaces

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Crawl Spaces is a service that inspects and improves the tight, unfinished areas under homes. It involves checking for moisture, insulation, air leaks, pests, and ventilation, then sealing, insulating, or repairing to prevent damage and improve energy efficiency.

Deep Clean

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Deep Clean is a thorough cleaning service that targets hard-to-reach areas, removes built-up grime, and sanitizes every room. It includes dusting, vacuuming, mopping, sanitizing surfaces, and sometimes appliance cleaning for a refreshed, spotless home.

Disaster Cleanup

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Disaster Cleanup is a service that helps restore homes or buildings after events like floods, fires, or storms. It involves assessing damage, removing water or debris, cleaning, sanitizing, drying, and preparing the space for repairs.

Emergency Assistance

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Emergency Assistance is a quick-response service that provides immediate help during urgent situations, offering safety guidance, dispatch or coordination with local responders, and essential support to stabilize and protect you until further help arrives.

Fire and Smoke Damage Restoration in Houston

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Any size fire can cause significant damage to your property in West Houston. It is critical that you contact PuroClean of West Houston immediately, so that we can determine the full extent of the damage to your residential or commercial property.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up after a fire, removes smoke and soot, deodorizes, and restores your home or business, including fixing structure, replacing damaged materials, and repainting to return you to normal safety and comfort.

Flood Damage

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Flood Damage is a service that assesses and repairs water-related harm from floods, including water extraction, drying, dehumidification, mold prevention, and restoring damaged structures and belongings back to safe, usable condition.

Flood cleanup

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Flood cleanup is a service that removes standing water, dries out and sanitizes affected areas, and repairs moisture damage after floods, helping to prevent mold and restore homes or buildings safely and quickly.

Flood restoration

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Flood restoration is the process of cleaning up and repairing damage after flooding, removing water, drying and dehumidifying, preventing mold, cleaning contaminated surfaces, and restoring walls, floors, and belongings to their pre-flood condition.

Flooring

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Flooring is the service of installing or replacing floor coverings like wood, tile, vinyl, or carpet. It involves measuring, removing old flooring, preparing the surface, choosing materials, and laying or finishing the new floor for a smooth, durable surface.

Professionals Water Damage Restoration

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Professionals Water Damage Restoration is a service that quickly handles water emergencies in homes or buildings, removes water, dries and cleans the area, fixes any damage, and helps prevent mold, returning spaces to safe, usable condition.

Property Damage Restoration

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Property Damage Restoration is a service that cleanly and safely repairs or restores buildings after damage like fire, water, or storms, including removing debris, drying and deodorizing, cleaning contents, and restoring structures to pre-damage condition.

Reconstruction Services in Houston, TX

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When PuroClean of West Houston handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. We salvage everything that can be saved, then our construction specialists make all the necessary post-restoration repairs

Remodeling

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Remodeling is changing or updating a home’s layout, rooms, or features to improve function and style. It involves planning, budgeting, and construction work like removing or adding walls, updating kitchens and baths, and upgrading finishes.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater and solid waste from homes or buildings, including contaminated water, sewage, and biohazards. Technicians contain spills, ventilate the area, disinfect surfaces, and restore the space to a safe condition.

Sewer Backup

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Sewer Backup is a service that helps remove and clean up water and waste when sewers overflow into a building, stopping damage, deodorizing, inspecting plumbing, and restoring affected areas after a backup incident.

Water Damage Restoration in Houston, TX

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Whatever the cause, large or small, PuroClean of West Houston is ready to remove standing water and moisture from your property, providing full water damage repair services.

Water Heaters

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Water Heaters provide and install devices that heat your home’s water for showers, sinks, and appliances. It involves selecting the right heater, ensuring proper sizing, installation, safety checks, and ongoing maintenance or repairs.

Water Mitigation

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Water Mitigation is the process of quickly removing excess water from a damaged area, drying it thoroughly, and preventing further damage. It involves assessment, water extraction, dehumidification, mold control, and repair planning.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that investigates and removes water from floods or leaks, dries and sanitizes affected areas, and repairs damaged walls, floors, and structures to prevent mold and restore normal condition.

Water damage-related mold removal

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Water damage-related mold removal is a service that stops leaks, dries the affected area, and removes mold growth. It includes moisture assessment, water extraction, drying, mold containment, cleaning, and deodorization to restore a safe, healthy space.

Water damage-related pest control

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Water damage-related pest control is a service that combines emergency moisture cleanup with pest management after water damage. It includes drying and mold prevention, inspection for pests, and treatment to stop infestations caused by excess moisture.

Water removal

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Water removal is the process of drying out a space or item after flooding, leaks, or spills. It involves removing standing water, drying surfaces with pumps or vacuums, using dehumidifiers and fans, and checking for moisture to prevent mold.

PuroClean Reviews

Sergio Hernandez
Sergio Hernandez
5 ★★★★★
Outstanding job by Augustine and Sami. I called Augustine on a thursday morning and he came out to my house that afternoon, to evaluate the damage. He got in touch with our inspector and in less than 24 hrs. I had a proposal. Sami and his crew came out to the house on Saturday and worked until late to ensure the job was done properly. Finally they came a couple of days later to ensure the remediation job was complete, they took their final readings and they installed a new vanity in my bathroom. They were always on time, they were always very professional. I would highly recommend them. Great job guys! thank you
Zeeshan Qavi
Zeeshan Qavi
5 ★★★★★
I had the pleasure of working with Izzy from PuroClean, and I can’t recommend him highly enough. He provided the best service while helping with moisture issues in my home. Not only was he thorough and professional in addressing the problem, but he also took the time to clearly explain the process and what steps were being taken to ensure everything was handled properly. Izzy’s knowledge, patience, and attention to detail gave me complete peace of mind. It’s rare to find someone who combines technical expertise with such excellent customer service. If you ever need help with moisture or restoration work, Izzy at PuroClean is the person to call!
Shane Weaston
Shane Weaston
5 ★★★★★
I recently had PuroClean come out for a full home water damage inspection, and I couldn’t be more impressed. The team arrived right on time and were extremely professional throughout the entire process. They took the time to thoroughly inspect the property without trying to upsell any unnecessary services, which I really appreciated. It’s rare to find a company so honest and focused on what’s best for the customer. I would highly recommend PuroClean to anyone needing water remediation services in the future!
B DT
B DT
1 ★☆☆☆☆
Broken water heater flooded my 2,700 sq ft home. Augustine talks a good game none of it is true. They worked one day a week for 2 1/2 months and demo is still unfinished. At the onset “demo will take 11 days” and that’s true but they only work one day a week and in the meantime leave you hanging to pursue other jobs! Myriad excuses but the most used is “takes a week to get a new dumpster”. There were times one man worked alone. Augustine flat outlied to the insurance company and my public adjuster saying demo was complete three weeks ago. Finally had to fire him Friday and hire someone to finish the mess he left. Wet insulation still in place, furniture still in the house, 3 disconnected toilets still there and nails all over the floor. Stairs that sustained the greatest water damage are still not removed over 2 months later. There is Sheetrock in my garden beds and all over the lawn. Zero supervision and pays the actual workers (who are very nice) a pittance and keeps them hopping from new job yo new job never finishing. I could go on and on. My neighbors were furious when full dumpsters spent week after week in the driveway. I had several warnings from HOA regarding abandoned dumpsters and Sheetrock everywhere. If you want a smooth talker who will leave you in the lurch while promising the moon, Augustine is your guy. They start out great for the first few days so you are fooled. Then because he’s so nice you believe the excuses. People please, please heed my advise and go elsewhere and I mean ANYWHERE besides Puroclean of West Houston.Feel free to message me for photos of 64 days of demolition. These were taken yesterday, 3 weeks after he asked the insurance company for payment for a completed demolition. And by the way, after I gave him three days to finish before I hired someone else. This was his best result apparently.
Corvell Fletcher
Corvell Fletcher
5 ★★★★★
Izzy and Augustine were awesome from the time I contacted this company till now during the remodeling of my guest room. I went through other companies but none compare to PuroClean. They were able to accommodate with my tight work schedule and cleaned up the water damage I got in my home from a pipe bursting. My guest room is still currently under construction, but so far I'm loving the results! I would definitely recommend PuroClean if you're searching in the area!
Ishan Vyas
Ishan Vyas
5 ★★★★★
Sami and Ale from the team came out to help us resolve a problematic refrigerator. They’re pure professionals and extremely good hearted. Augustine has been amazing at communicating and it’s been a great experience to work with this company. Would recommend, they’ll make sure you’re taken care of.
Charles Lewis
Charles Lewis
5 ★★★★★
Izzy from pure clean was great, friendly, informative, professional, had everything done in the time frame he set. Was very good with choices. Was a good experience with a horrible situation! I recommend Izzy and pure clean 100%!
Andrew Norman
Andrew Norman
5 ★★★★★
Izzy and his team have helped our water damage nightmare become a lot more manageable. I received several quotes and their price was the best by far and didn’t have any hidden agenda. They came in and remediated all the water/mold damage and have been diligent about making sure everything gets dried out properly. They’ve checked in several days over the past week and communicate very well about the progress that’s been made. I usually only write when I’ve been wronged on reviews, but PuroClean of West Houston has been so good to us, I wanted to send out some positivity their way. I hope you give them a chance, they’re the real deal!!
Michael Murphy
Michael Murphy
5 ★★★★★
Came on time. Crew was polite & professional. Work was thorough and required no remediation. Returned the next day for follow up and to insure we were satisfied. Thanks PuroClean!!
Jacqueline Dotson
Jacqueline Dotson
5 ★★★★★
I want to thank PuroClean for the amazing job renovating, packing, and unpacking my home! The first guy that came, Joshua, did an amazing job cleaning up all the water and pulling up the carpet, so I recommend him for stuff like that. For the ladies that came and packed my home and unpacked, Elisa, Cindy, Vicky, and Isabel, did and an also amazing job, so I would recommend this company to my family and friends. 5 Stars! - Mrs. Dotson
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About PuroClean

PuroClean serves as a trusted fire damage restoration service located at 3311 Richmond Ave Suite 221, Houston, TX 77098, and operates with a strong commitment to helping homes and businesses recover quickly after disasters. The company emphasizes a comprehensive approach to restoration, combining professional expertise with compassionate service to support clients through every step of the recovery process. As a key player in the Houston area, PuroClean positions itself as a resource for property owners facing the aftermath of fires, smoke damage, and related hazards, offering timely response and careful remediation strategies tailored to each situation. The team understands that fire incidents often involve secondary concerns such as water damage, smoke odors, and contamination, and they address these challenges with coordinated effort and attention to safety. PuroClean highlights its readiness to respond around the clock, providing 24 / 7 emergency response to minimize further damage and begin the restoration process as soon as possible. In addition to fire damage restoration, the service lineup includes related cleanup and recovery capabilities such as debris removal, structure assessment, and contents restoration, ensuring a thorough and efficient path to recovery. The company also offers services that cover multiple environments, including both commercial and residential settings, with a focus on repairing and reconstructing damaged properties in Houston and the surrounding areas. The extensive list of services reflects a holistic approach to restoration and safety. Clients can expect professional handling of fire and smoke damage restoration in Houston, alongside fire damage cleanup and repair efforts. The offerings extend to water-related concerns that often accompany fire incidents, such as water removal, flood cleanup, and water mitigation, ensuring that a single trusted provider can manage interconnected issues. Additional services include cleaning all surfaces, deep cleaning, and clean out processes to prepare spaces for reconstruction, as well as cabinet and flooring considerations during the restoration journey. PuroClean also emphasizes safety and hygiene through biohazard cleanup and coronavirus cleaning services, along with coronavirus cleanup services. In recognizing the need for specialized care, the company presents a range of containment and sanitation practices to restore not only the structure but also the indoor air quality and overall safety. The broader scope includes crawl spaces, attic or basement areas, and other hard-to-reach spaces that may require assessment and treatment during the restoration process. The team collaborates with customers, insurers, and other professionals to ensure a smooth and transparent restoration experience, with clear communication and dependable service from initial assessment through final restoration. Ultimately, the company’s philosophy centers on restoring properties to their pre-loss condition with professionalism, integrity, and care. By combining experienced technicians with a broad service catalog—covering cleanup, reconstruction, remodeling, and preventative measures—PuroClean aims to deliver a reliable and supportive experience for homeowners and business owners alike. The result is a comprehensive, end-to-end restoration solution that helps clients recover their properties and regain peace of mind after the most challenging incidents.

Water Damage Restoration Service

PuroClean’s Water Damage Restoration Service in Houston, TX quickly detects, dries, and restores spaces affected by flooding, leaking, or storm damage using advanced equipment and trained technicians to minimize damage and prevent mold or further deterioration.

Crime Victim Service

Crime Victim Service at PuroClean Houston provides compassionate, rapid restoration support for those affected by crime, offering cleanup, damage assessment, and coordination with authorities to restore safety and peace of mind after traumatic incidents in the Houston, TX area.

Fire Damage Restoration Service

PuroClean’s Fire Damage Restoration Service in Houston, TX rapidly mitigates smoke and soot damage, removes odors, and restores your home or business with thorough cleaning, content drying, and reconstruction, returning your property to preloss condition efficiently and safely.

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