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PuroClean

PuroClean at 3615 Willowbend Blvd Suite 400, Houston, TX 77054 offers comprehensive fire damage restoration services 24/7 to restore homes and belongings.

Fire Damage Restoration Service at 3615 Willowbend Blvd Suite 400 in Houston, TX 77054

Operational
★★★★★
Rating: 5.0 based on 68 reviews
Address: 3615 Willowbend Blvd Suite 400, Houston, TX 77054
Phone: 18328565900
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean

PuroClean Services

24/7 Emergency Response

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Our PuroClean team in Houston provides 24/7 emergency response for property damage. We respond quickly to minimize further loss and immediately start the mitigation process. No matter the situation, we’re ready to handle emergencies at any time, day or night.

Biohazard Cleanup Services in Houston, TX

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PuroClean of Central Southwest Houston delivers a full range of biohazard clean-up services, including the use of the PuroClean RapidDefense™ for a bacterial or viral outbreak. Safety is critical to proper biohazard clean-up.

Commercial Water Damage Restoration

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We offer commercial water damage restoration services in Houston, TX. Our team handles leaks, floods, and all water-related damage. We focus on minimizing disruption and efficiently restoring business operations. Services include water extraction and complete structural repairs.

Contents Cleaning

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We provide contents cleaning in Houston, TX for belongings affected by water, fire, smoke, or mold. Our team carefully handles personal items and business assets. We clean and sanitize everything, restoring your possessions to their pre-damage condition.

Contents Restoration

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We offer contents restoration services in Houston, TX. Our team salvages and repairs personal items and business assets affected by disasters. We provide thorough cleaning, drying, and repairs to recover as many valuables as possible, restoring them to their original condition.

Emergency Water Extraction

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We provide emergency water extraction services in Houston, TX. Our team swiftly removes standing water to prevent further damage. Using powerful equipment, we extract water quickly and begin the drying process. This helps minimize the risk of mold growth and structural issues.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore spaces after a fire. It includes assessing damage, removing debris, cleaning soot and smoke, odor removal, drying moisture, and repairing or replacing damaged structures and finishes to return the area to safe, functional condition.

Flood cleanup

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Flood cleanup is a service that removes water, dries and sanitizes areas affected by floods, and repairs damage to homes or buildings, including carpets, walls, and personal belongings, to prevent mold and restore normal conditions.

Flooring

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Flooring is the service of installing or replacing the surface of floors with materials like wood, tile, laminate, or carpet. It involves measuring, removing old flooring, preparing the subfloor, laying the new material, and finishing edges and transitions.

Mold Remediation & Mitigation in Houston, TX

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If you have noticed green or black mold in your home or business or experiencing an increase in indoor allergy symptoms, contact PuroClean of Central Southwest Houston. We will evaluate the situation and provide you with the best mold remediation plan for your workplace or household.

Mold cleaning

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Mold cleaning is the process of removing mold growth from walls, ceilings, and surfaces to improve air quality and prevent damage. It involves identifying moisture sources, safely cleaning or disposing of affected materials, and applying mold inhibitors to prevent recurrence.

Mold damage restoration

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Mold damage restoration is cleaning up and fixing areas damaged by mold after a moisture problem. It involves removing mold, drying and dehumidifying, cleaning affected surfaces, repairing structural damage, and preventing future growth.

Mold inspection

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Mold inspection is a professional check of your home to find mold growth, moisture sources, and hidden colonies. A inspector examines rooms, tests air and surfaces, and uses moisture meters to identify risks and recommend remediation steps.

Mold mitigation

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Mold mitigation is the process of removing mold and preventing its return after water damage or high humidity. It involves identifying moisture sources, cleaning affected areas, repairing leaks, drying materials, and applying treatments to inhibit future growth.

Mold remediation

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Mold remediation is cleaning up and removing mold from homes to improve air quality and prevent damage. It involves identifying moisture sources, containing the area, removing affected materials, cleaning surfaces, and improving ventilation to prevent recurrence.

Painting

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Painting is an art service where you apply color to surfaces like walls, canvases, or furniture using brushes, rollers, or spray. It involves cleaning, priming, choosing colors, applying coats, and finishing with protection or texture as needed.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and fittings that carry water and waste in homes or buildings. It involves fixing leaks, unclogging drains, installing systems, and ensuring safe, working plumbing.

Reconstruction / Remodelling Services in Houston, TX

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When it comes to property reconstruction, our team has the experience and expertise to handle everything. From structural repairs to cosmetic finishes, we rebuild your home or business with precision. We ensure your property is safe, beautiful, and functional again after any type of damage.

Remodeling

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Remodeling is changing or updating a space inside a home or building, such as altering rooms, adding or removing walls, upgrading fixtures, finishes, and layouts to improve function, style, and value.

Roofing

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Roofing is the service of installing, repairing, or replacing the upper covering of a building. It involves assessing damage or needs, removing old materials, and applying waterproof, durable shingles, tiles, or metal to protect the structure from weather.

Sewage cleanup

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Sewage cleanup is professional cleanup of wastewater and contaminated materials after sewer backups or spills. It includes safely removing liquid waste, cleaning and sanitizing affected areas, disposing of contaminated items, and restoring damage while protecting health.

Water Damage Restoration in Houston, TX

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PuroClean of Central Southwest Houston is prepared to provide an immediate response to remove standing water and moisture from your property, whether the damage comes from heavy rains or a broken appliance. Preventing further damage and avoiding mold growth is the goal of our remediation service

Water damage-related pest control

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Water damage-related pest control helps fix pests that come from flooded or damp areas. It combines moisture cleanup, mold and mildew prevention, damage repair, and targeted pest treatment to protect your home and prevent future infestations.

Water removal

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Water removal is a service that dries out wet areas after flooding or spills. Technicians remove water using pumps and dehumidifiers, dry the surroundings, treat any mold risk, and restore damaged floors, walls, and belongings to prevent further damage.

PuroClean Reviews

Otha Rice
Otha Rice
5 ★★★★★
PuroClean did a great job from start to finish. George the remediation specialist and technician Santos were prompt, professional, and knowledgeable. They explained the process step by step and all went according to plan. They kept the area cleaned during and after the job. I would definitely recommend them for your water mitigation needs.
Mary Smith
Mary Smith
5 ★★★★★
This was the most productive and professional company I've ever experienced. My house flooded while I was away. I came home to a absolute mess. George Lopez was so kind and professionally answering all my questions. The plumber and water extraction crew got right on it. I was so happy.I am staying with their company for my rebuilding needs. Very trustworthy company.
Jillian Griffiths
Jillian Griffiths
5 ★★★★★
Juan Esparza and his team did an excellent job with the mitigation at my husband’s property. They were attentive, respectful, and highly professional throughout the entire process. Juan even took the time to explain the reconstruction process after mitigation, which made us feel comfortable and well-informed.
Ken Hartman
Ken Hartman
5 ★★★★★
What a great company for quick response. Employee was so knowledgeable, professional and thorough. The company was referred to me by my general contractor A&P Painting & Flooring No. I highly recommend this company and employee “Steven”.
Nina Wilson
Nina Wilson
3 ★★★☆☆
The lady did an amazing job cleaning she was moving quickly in a timely fashion next thing I know she had a supervisor come into my home to watch over her NOW she was doing great at 1st but when he came she started moving slowly, slowing down….excuse me I understand it’s by the hr but this job should of been finished within 2 hours of the time she started working on her 3rd hr my problem was the (FRIDGE ONLY) and don’t get me wrong she was doing great at 1st I give her that until her supervisor came. I believe this company tries to get as much as money out of you as possible I had to stop them because they were cleaning mess while creating another mess they used my tub to wash and left it disgusting I will never go through them again for the money I spent I could of got better service else where!
Barbara Misto
Barbara Misto
5 ★★★★★
I had the dishwasher backed up and flooded my floor. All State recommended ProClean. Michael was great! He made it as easy and stress free as possible for me. I have recommended him to my sister, for a job at her house. I truly hope the reconstruction side of the company is as competent as Michael and his crew, and to be able to get my kitchen back and working 100 %.
Lawrence Sherman
Lawrence Sherman
5 ★★★★★
Great work done so far by Gorge Lopez and his crew. Very detailed and professional. He and his crew are the kind of employees that management should be very proud of.
Rosalinda Mendez
Rosalinda Mendez
5 ★★★★★
We had the most seamless experience working with Puroclean team from the very first phone call. They were incredibly responsive and caring and professional. The workmen that showed up to do the work did an excellent job and were incredibly kind and efficient. No one ever wants to have a major problem with their house there but the quick response and impeccable work has made it, as good as an experience like this can get, I would definitely use them anytime. I NEVER have problems contacting them or getting them to contact me. They are super responsive. Our coordinator Mariano made this job an incredibly successful one.
Jill Strutton
Jill Strutton
5 ★★★★★
Puroclean and Jenny’s crew were amazing! They took a fire, smoke and chemical damaged apartment to a cleaned, neatly packed space that was ready for a move. They alleviated so much stress for me when I was at rock bottom. There are no words for my gratitude.
Lena N.
Lena N.
3 ★★★☆☆
Our experience with PuroClean of Central SW Houston was filled with unnecessary stress. While they did complete the mitigation successfully, we waited months for a restoration bid and ultimately had to move forward with another company. Management, particularly Mike Reznicsek, communicated in a rude and unprofessional manner, which only added to the frustration. Although our insurance company mailed both mitigation and contents checks on October 29, PuroClean withheld our property until November 10. During that time, they attempted to charge storage fees for delays caused by their own rescheduling. When we suggested pursuing legal action to protect our rights, Mike stated it would “significantly delay” our delivery. I considered this statement a direct threat, retaliatory and inappropriate. Shortly after that unpleasant interaction, we received a strange call asking if we had any of their equipment, even though their crew had already removed everything back on July 14. The timing of that call felt odd and unprofessional. That said, I do want to recognize the individuals who did their jobs well. Gabriel, who oversaw mitigation, was informative and helpful. Esmeralda, who managed the pack‑out and pack‑back, was extremely professional, and her team handled our items with great care. Ultimately, our contents were delivered, but only after repeated follow‑ups and firm deadlines. While some team members showed genuine professionalism, the overall process was disorganized, stressful, and marred by poor management. If you choose this company, protect yourself: keep detailed records, involve your adjuster directly, and be prepared to stand firm.
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About PuroClean

PuroClean provides comprehensive fire damage restoration services in Houston, Texas, serving the community from its location at 3615 Willowbend Blvd Suite 400, Houston, TX 77054. The organization operates with a focus on rapid response, professional guidance, and thorough remediation to restore properties after fires and related damage. Their service area includes water and fire damage restoration needs, reflecting an integrated approach to recovery that addresses both the immediate aftermath and the longer-term restoration process. The team emphasizes clear communication, efficiency, and a commitment to helping clients regain normalcy as quickly as possible after incidents that involve smoke, soot, and water intrusion from firefighting activities. They offer support for both residential and commercial properties, leveraging trained technicians and proven protocols to minimize secondary damage and protect remaining structure and contents.

PuroClean’s methods encompass a wide range of services described in their offerings, including Fire damage cleanup & repair, Emergency Water Extraction, Water Removal, and 24/7 Emergency Response, ensuring that clients receive prompt attention regardless of the hour. The company also provides Mold Remediation & Mitigation and Mold Inspection services in and around Houston, TX, recognizing that fire incidents can be accompanied by moisture issues that contribute to mold growth if not addressed promptly. In addition to fire-related work, PuroClean covers Water Damage Restoration Service and Commercial Water Damage Restoration, along with Contents Cleaning and Contents Restoration to salvage personal belongings and important items affected by smoke, heat, and water exposure. Their repertoire includes Remodeling, Reconstruction / Remodelling Services in Houston, TX, and Painting as part of post-damage rebuilding, aiming to deliver a cohesive restoration experience from initial mitigation through final finishing touches.

The company’s amenities and capabilities extend to Roofing, Flooring, Plumbing, and Sewage Cleanup, reflecting a holistic approach to property restoration that considers structure, utilities, and indoor air quality. They also provide Biohazard Cleanup Services in Houston, TX and Flood cleanup, recognizing that fire incidents may necessitate comprehensive cleanup beyond the immediate blaze. Their attention to detail is evident in services such as Contents Cleaning and Contents Restoration, which help restore personal items with care, and Mold cleaning, Mold damage restoration, and Mold mitigation that address moisture-related concerns that can accompany fire-related damage. The 24/7 emergency response and a team of skilled professionals—such as remediation specialists and technicians noted for promptness, professionalism, and thorough explanations of the mitigation and reconstruction steps—underline PuroClean’s commitment to delivering reliable, empathetic support during stressful times.

Client experiences described in reviews emphasize responsiveness, professionalism, and a focus on reducing stress through clear communication and dependable service. While individual experiences vary, the overarching theme highlights efficient teams, detailed workmanship, and an emphasis on keeping workspaces clean and organized throughout the process. PuroClean’s presence in Houston and its comprehensive service catalog align with a mission to restore safety, order, and comfort to homes and businesses affected by fire and water damage, while also addressing ongoing maintenance and preventative considerations to help mitigate future incidents.

Water Damage Restoration Service

PuroClean’s Water Damage Restoration Service in Houston, TX provides rapid, certified water extraction, thorough drying, mold prevention, and restoration to minimize downtime and protect your property, with 24/7 emergency response and trusted local expertise.

Fire Damage Restoration Service

PuroClean offers expert fire damage restoration in Houston, TX, returning homes to pre-loss condition with rapid response, smoke remediation, soot cleanup, odor control, and structural repairs backed by trusted, certified restoration specialists.

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