CWF Restoration

CWF Restoration Services

CWF Restoration Reviews

Courtney Smith

5 ★★★★★

Incredibly professional, fast, and dialed-in from the minute they walked through the door. CWF Restoration operated like a top-tier response team—clear communication, no drama, no upsells, just execution. They showed up with the right equipment, the right people, and a level of expertise that took a chaotic water-damage situation and turned it into a controlled, measurable project. Their moisture readings, explanations, and next-step planning were on point. They navigated the insurance process with precision and kept me in the loop the entire time. Exactly the kind of vendor you want in a crisis—reliable, transparent, and genuinely committed to getting the job done right. Highly recommend.

David Fishman

5 ★★★★★

CWF Restoration mitigation team was always on time, very professional and very careful while working in our house. They explained the process from start to finish and worked quickly. Their office has kept in touch with me as well. I would highly recommend CWF for anyone needing restoration and mitigation.

Larry Davidson

5 ★★★★★

I was a little skeptical when I chose CWF restoration as I didn't know who to call after my hot water heater leaked and flooded my hallway, so I just picked them from Google hoping for the best. I can honestly give them a 5 star review. I called them about 11:00pm the night just after my hot water heater overflowed and was able to get a project manager out to my home by 8am the very next morning. The project manager, Josh Black, was very professional and efficient and had a team with carpet driers, etc., at my home by 1pm that day. The team was very efficient as well as they raised the wet carpet areas and put 3 fans and a dehumidifer to work. They had to run for nearly 3 days to completely dry everything out. Then they came back as scheduled and picked up the equipment. Then another team came out and did a thorough cleaning of the effected area. Now, everything is dry and after installing a new hot water heater am now back to 0. I definitely give Josh and his teams a 5 star rating and highly recommend them for this type of work.

Kirk Wilder

5 ★★★★★

After water damage from a broken pipe in our slab Eric Cho, Project Manager for CWF Restoration came to access the damage and necessary steps for mediation (getting rid of any water and mold) and restoration. Eric was extremely knowledge and professional. Eric easily put it all in lay person terms so that we could understand it all. CWF came highly recommended to us and it's easy to see why!

José Vega

2 ★★☆☆☆

We recently had water damage at our home and were recommended to CWF Restoration by the plumber. We gave them a call and from there everything’s been great with the Technicians ( Julian / Jonas) ,Eric Cho the project manager who explained everything in detail & with Cheyanne giving us a check up call on the how the Reconstruction would be moving forward. Overall I recommend this company and their knowledgeable/friendly employees to anyone looking into a Restoration company. Update: Changing my review to a star since the reconstruction work was up to the work I suspected and I’m upset with that part of the work 😫

Jim Hoke

5 ★★★★★

UPDATE: The service was great. They were very professional and did a great job cleaning up the water damage. However, price is the reason I gave them 3 stars only. They charge a 2 or 3% if you pay with credit card. To avoid that % fee you have to give them your routing and bank account number. NO WAY!! Not with all the hacking going on. The amount of money I spent to then pay a service fee for using my credit card is bad business. There are other places that don’t charge that and I looked them up. So if you are ok getting charged the service fee for credit card they will work. But unlike me, I don’t pay billing fees, they need to figure that out. After talking with manager, they accommodated my request about billing and would look into it. So after that I was able to give them 5 stars. Customers don’t like seeing services fees due to billing and they are looking into it.

Cynthia Dingler

5 ★★★★★

Eric was amazing! He was able to come out fast to inspect our damage. He helped us understand how everything works with insurance and the process of everything. Will always recommend them to family and friends!

Joe Donohue

5 ★★★★★

Cavalry was fantastic. Trystan is professional, timely and flexible. We had an A/C leak through the attic floor and into our insulation and ceiling. They quickly came over and started the job by setting up fans and providing a fair estimate. The next day, workers showed up to remove the damaged part of the ceiling. Again, professional, timely and good quality work. After letting it dry, they provided a contact who can repair the drywall. We were very impressed by Cavalry and especially how non-intrusive they were. Highly recommend!

Susan Johnson

5 ★★★★★

CWF Restoration responded quickly to my call after I had a flooding situation. They assessed the damage and sent out Frankie and Jordan to remove the damaged floor and begin the drying process. They were very professional and informative about the process. I felt comfortable with them in my home and confident they knew exactly what to do. The support team has called promptly to follow up on services. I am pleased with them and plan to use them for floor replacement.

Vicki

5 ★★★★★

Shoutout to Rueben, Christian and Julian for their professionalism through our unexpected (new) water damage that happened after our renovation- although it has been hard they were great. Very respectful, neat, organized, and relatively fast cleaning up the mess. CWF has a terrific team. 3 days later: Update Casey and Patrick arrived 10 am to remove drying equipment and said floor walls were more than dry! Great team - very professional!

About CWF Restoration

CWF Restoration is a comprehensive Fire Damage Restoration Service located at 8105 N Belt Line Rd Suite 130, Irving, TX 75063. Serving residential and commercial clients, the company specializes in emergency response and thorough recovery from fire, smoke, and related water damage events. The team is known for its disciplined approach, clear communication, and commitment to minimizing disruption while delivering measurable results. Their work encompasses water damage restoration, fire and smoke damage remediation, and a range of complementary services designed to restore safety, cleanliness, and comfort to affected spaces.

In addition to Fire Damage Restoration Service, CWF Restoration offers Water Damage Restoration Service, Emergency Water Extraction, and Water damage-related cleanup & repair. They provide Building Restoration Service to address structural impacts from incidents, ensuring that buildings are stabilized and prepared for reconstruction. The Carpet Cleaning Service is employed to remove contaminants, odors, and moisture from flooring after incidents, helping to restore a clean, healthy environment. Their Mold Remediation & Prevention program targets mold growth triggered by moisture exposure, with prevention strategies to reduce future risk. Storm Damage Repair is available to mitigate and repair damage caused by severe weather, following best-practice standards for rapid stabilization and long-term durability.

Client testimonials reflect a highly professional operation, with emphasis on timely arrival, careful workmanship, and transparent communication. Many customers commend the team for staying on schedule, explaining processes in lay terms, and coordinating with insurance providers to simplify the recovery journey. The company’s approach combines skilled technicians, advanced equipment, and meticulous project management to convert challenging water or fire damage scenarios into organized, step-by-step recovery plans. CWF Restoration aims to deliver reliable service without unnecessary upsells, prioritizing customer trust and measurable progress from initial assessment through final cleanup and restoration.

Beyond remediation, the staff focuses on prevention and long-term resilience through sanitation and hygiene improvements, thorough cleaning, and post-restoration care. The combination of Emergency Water Extraction, Fire & Smoke Damage Restoration, and Mold Remediation & Prevention, supported by Building Restoration and related services, positions CWF Restoration as a trusted partner for homes and businesses facing water, fire, or storm-related challenges. Their documented responsiveness, professional demeanor, and comprehensive service lineup help clients navigate complex recovery processes while restoring safety, comfort, and value to their properties.

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