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ATI Restoration

ATI Restoration at 1004 N Ave #150, Plano, TX 75074 offers comprehensive fire damage restoration services, with extensive expertise across 42 specialized solutions. Trusted professionals restoring property, safety, and peace of mind.

Fire Damage Restoration Service at 1004 N Ave #150 in Plano, TX 75074

Operational
★★★★☆
Rating: 3.7 based on 41 reviews
Address: 1004 N Ave #150, Plano, TX 75074
Phone: 19729458752
Emails:
Aaron Beck (National Account Executive) - [email protected]
Allen Brush (Project Manager) - [email protected]
Albert Y (Cto/Cio/Vice President/Chief Architect) - [email protected]
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ATI Restoration

ATI Restoration Services

24 Hr Emergency Response

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24 Hr Emergency Response is a round-the-clock service that quickly assesses and handles urgent issues, providing fast on-site or remote help, immediate communication, safety measures, and follow-up support to resolve emergencies efficiently.

3d Scanning

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3D scanning uses a handheld or stationary device to capture the shape and details of a real object or scene as a digital 3D model, involving multiple photos or laser/structured light scans, alignment, processing, and sometimes texturing for a usable virtual replica.

Air Duct Cleaning

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Air Duct Cleaning is the process of removing dust, dirt, and debris from the heating and cooling system’s ductwork and vents to improve airflow and indoor air quality. Technicians clean, inspect, and may sanitize the ducts and components.

All Residential Services

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All Residential Services is a comprehensive home care service that helps with daily tasks, maintenance, and safety at home, offering cleaning, upkeep, errands, and support to keep living spaces comfortable and secure for residents.

Board Ups

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Board Ups is a service where professionals secure and temporarily cover windows or openings after a break-in or storm to protect property, prevent further damage, and maintain safety until repairs can be made.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using water, cleaning solutions, and equipment like machines or spot cleaners, leaving mats fresh, clean, and refreshed for daily use.

Catastrophe Services

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Catastrophe Services helps assess, manage, and respond to large-scale disasters by coordinating claims, investigations, and support for affected individuals and businesses, including field assessments, data collection, and rapid incident reporting.

Cleaning And Disinfection

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Cleaning And Disinfection is a service that removes dirt, germs, and contaminants from surfaces and spaces. It includes cleaning to remove grime, followed by applying disinfectants to kill bacteria and viruses, ensuring safer, hygienic environments.

Commercial Services

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Commercial Services refers to professional tasks and support offered to businesses, such as maintenance, cleaning, security, logistics, and advisory work, aimed at keeping operations efficient, compliant, and profitable.

Contents Cleaning & Restoration

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Contents Cleaning & Restoration is a service that carefully cleans, repairs, and restores damaged items inside a home or office, such as furniture, keepsakes, fabrics, and documents, after events like water, fire, or mold exposure.

Disaster Recover

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Disaster Recover is a service that helps restore IT systems and data after a disruption like a fire, flood, or cyberattack. It includes planning, backing up data, quick system restoration, and testing to minimize downtime and protect operations.

Disaster Recovery Services

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Disaster Recovery Services help you prepare for, respond to, and recover from emergencies. It includes backup data, quick restoration, IT continuity, and planning to minimize downtime and data loss after a disaster.

Document Drying

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Document Drying is a service that carefully removes moisture from wet papers, photos, or documents using controlled heat, air, or humidity methods to prevent further damage while preserving readability and integrity.

Electrostatic Sprayer

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An Electrostatic Sprayer is a device that charges liquid droplets so they wrap around surfaces for even coating; it involves connecting to a solution, turning it into a charged mist, and spraying it to cover objects efficiently.

Environmental Decontamination

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Environmental Decontamination is the process of cleaning spaces to remove harmful contaminants, such as chemicals or biological agents. It involves cleaning surfaces, sanitizing, and sometimes disinfecting or decontaminating air and water to restore a safe environment.

Environmental Health Services

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Environmental Health Services helps protect people by inspecting places like restaurants and workplaces, checking air and water quality, enforcing clean safety rules, investigating hazards, and guiding communities to reduce health risks.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a blaze. It involves securing the site, removing burnt debris, cleaning soot and smoke odor, fixing structural damage, and repairing walls, ceilings, flooring, and utilities to restore safety and livability.

Hurricane Damage

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Hurricane Damage is a service that assesses and repairs effects from storms, including wind, flooding, and debris. It involves damage inspection, insurance claims help, and restoration work to rebuild homes and property safely and quickly.

Hurricanes Restoration

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Hurricanes Restoration is a service that helps repair homes and property damaged by hurricanes, including assessing damage, cleaning debris, fixing roofs and walls, and restoring utilities, safety, and comfort for families and businesses.

Hvac Cleaning

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Hvac Cleaning is a service that clears dust, mold, and debris from heating, ventilation, and air conditioning systems, including ducts, filters, and coils, to improve air quality, efficiency, and system performance.

Hvac Repair

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Hvac Repair is fixing heating, ventilation, and air conditioning systems to restore temperature control and indoor air quality. It involves diagnosing issues, replacing faulty parts, refrigerant handling, and ensuring safe, efficient operation.

Insurance Adjuster

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An Insurance Adjuster evaluates and settles insurance claims by reviewing damage, interviewing involved parties, estimating costs, and negotiating payouts with insurers and claimants to determine a fair compensation.

Maintenance Hvac

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Maintenance HVAC is a service that keeps heating, ventilation, and air conditioning systems running efficiently. It involves regular inspections, cleaning filters, checking electrical and refrigerant levels, testing performance, and making small tune-ups to prevent breakdowns.

Moisture Mapping

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Moisture Mapping is a service that measures and creates a map of where moisture is present in a material or structure, using sensors to locate wet spots, track moisture levels over time, and help prevent damage or mold by guiding drying and repairs.

Mold Remediation Contents Cleaning

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Mold Remediation Contents Cleaning is a service that removes and cleans mold-damaged items inside a home, including cleaning furnishings, belongings, and affected areas to reduce spores and prevent further growth. It ensures safe, sanitized contents.

Mold cleaning

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Mold cleaning is a service that removes mold and mildew from surfaces, improves indoor air quality, and prevents spread. It involves cleaning with approved products, wiping affected areas, sealing and moisture control to prevent future growth.

Mold damage restoration

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Mold damage restoration is the process of removing mold, drying affected areas, and cleaning and restoring your home after water damage so it’s safe, healthy, and back to normal as quickly as possible.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture, and hidden problems. A technician surveys spaces, samples if needed, and reports findings, health risks, and recommendations to fix moisture and prevent mold return.

Mold remediation

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Mold remediation is the process of removing mold from homes or buildings and fixing moisture problems that let it grow, including inspecting for spores, cleaning or replacing affected materials, and drying areas to prevent future growth.

Property Restoration

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Property Restoration is a service that repairs and renovates damaged homes or buildings, restoring structure, safety, and function after events like fires, floods, or wear. It involves assessment, cleaning, repairs, and sometimes rebuilds to return the property to its previous condition.

Remodeling

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Remodeling is updating or changing the structure, layout, or finishes of a home or space to improve function or look. It involves planning, demolition, construction, and installing new walls, floors, fixtures, and finishes to match new designs.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater from homes or buildings, including contaminated water, solids, and smells. It involves securing the area, protecting workers, extracting water, disinfecting surfaces, and restoring safety and hygiene.

Soot & Odor Removal

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Soot & Odor Removal is a cleaning service that eliminates smoke soot and lingering smells from homes or vehicles, using specialized cleaning, deodorizing, and sometimes odor-neutralizing methods to restore freshness and improve air quality.

Structural Cleaning

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Structural Cleaning is a service that removes dust, debris, and contaminants from building surfaces and systems, including ducts, surfaces, and equipment, to restore cleanliness, improve air quality, and prepare spaces for use or maintenance.

Structural Repairs

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Structural Repairs fixes damaged building parts, such as foundations, walls, beams, or columns, to restore safety and stability. It involves assessment, planning, and repairs like strengthening, replacing, or reinforcing materials to support the structure.

Thermal Imaging

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Thermal Imaging maps heat where you can’t see it with your eyes. It uses a thermal camera to detect temperature differences, showing warm and cool areas, often for electrical, mechanical, or building inspections and safety checks.

Water Extraction

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Water Extraction is a service that safely removing excess water from areas such as floods or broken pipes, using pumps and drying equipment to prevent damage, dry structures, and restore normal conditions.

Water Leak Detection

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Water Leak Detection is a service that uses sensors and testing to find hidden leaks in pipes or appliances, measures water flow and pressure, and reports location and cause so fixes can be done quickly with minimal disruption.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and dries out spaces, and fixes affected structures and items after leaks or floods, including assessment, sanitizing, preventing mold, and restoring walls, floors, and insulation.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by water leaks or flooding, dries the area, tests for mold, removes contaminated materials, and treats or remediates to prevent future growth, restoring a safe environment.

Water removal

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Water removal is drying out spaces after leaks or floods by safely extracting water with pumps and vacuums, removing excess moisture, and using fans or dehumidifiers to prevent mold and damage while restoring normal conditions.

mold remediation, asbestos abatement, smoke damage, soot & odor removal, covid19 disinfection, air duct cleaning, hvac

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Our service cleans and restores spaces affected by mold, asbestos, smoke, soot, and odors; disinfects for covid-19; and cleans air ducts and HVAC systems to improve air quality and safety, removing contaminants and residual odors.

ATI Restoration Reviews

Ali
Ali
1 ★☆☆☆☆
Disappointed with ATI's service and pricing! I recently had an unpleasant experience with ATI when I hired them to replace the flooring in my home. Initially, they provided me with a quote that seemed reasonable. However, upon completion of the project, they charged me significantly more than what was agreed upon in the initial agreement. Not only did ATI fail to communicate any changes in pricing throughout the process, but the quality of their work also left much to be desired. The floor installation was sloppy, with multiple noticeable flaws and uneven surfaces. Additionally, the project took much longer than anticipated, causing unnecessary inconvenience and disruption to my daily routine. During multiple occasions, the workers would show up very late and take hours of breaks during the day, which caused the job to take a lot longer than expected. I had several conversations with the workers who did were used due to their illegal status in the country. These workers were paid low wages. I reached out to ATI regarding the discrepancies in pricing, but their customer service was unhelpful and unresponsive. They showed no willingness to rectify the situation or address my concerns. I strongly advise against using ATI for any flooring projects. Their lack of transparency, poor quality of work, and disregard for customer satisfaction are extremely disheartening. I regret choosing them and hope that others can learn from my unfortunate experience. Please look for another company to replace your floor if you don’t want any headaches.
Andrew Armstrong
Andrew Armstrong
1 ★☆☆☆☆
Absolutely horrendous customer communication, terrible customer service, late and opaque billing outside the terms of the actual contract, bullying tactics, and a company where every internal department is clueless as to what the other departments are doing and have told the customer. No issues with the work they did but tons of issues with how they bill, their complete lack of communication, lack of responsiveness to my inquiries and concerns, and then bullying tactics. The contract states that payment shall be made "as the work progresses" with the final amount collected "when the emergency services are complete" but they did not communicate with me at all once work started about the cost or even about the progress of the work. They set up their water mitigation equipment and then a few days later said it was complete and they would come retrieve their equipment. Then I did not hear anything until a full month later when I got an invoice for $1,987. The contract I signed actually had the fixed price line checked but there was no amount there. Instead they told me they would keep me updated during the project, which they did not do. If money was due "when the services are complete" then that should have been communicated at the time services were deemed complete. To send an invoice for money above and beyond what the contract said a full month after the completion of work is actually against the contract as the contract stated "the entire balance (if any), including any and all amounts for additional Work authorized in any and all Change Orders, is due within 10 days after Substantial Completion, as defined below, of the Work or Client’s receipt of ATI’s invoice, whichever is earlier." Even worse, I proactively tried contacting ATI's invoice and billing department via email and never got a response. I also spent 10 days calling them before finally getting a response and that was simply to refer it back to the local office. The local office then failed to communicate properly. Finally, 3 months later I get a demand letter from their legal counsel threatening to place a lien on my residence if I didn't pay within 14 days. I again reach out to different people at ATI but the local office claimed to not be aware of any of my previous emails or concerns and then threatened to place a lien if I didn't pay within 48 hours. This was quite an escalation above what their own legal counsel said. ATI repeatedly failed to communicate, rarely replied to emails, and each person & department claimed that they couldn't do anything and that it was up to another department.
Johnny Barnes
Johnny Barnes
1 ★☆☆☆☆
Didn’t take damage pictures before they started the drying process then sends a guy out to take pictures that gentleman tells me they coming back the next day he tells me manager says Monday then the insurance adjuster that never showed up denies me. Very unethical experience.
Dan Flynn
Dan Flynn
5 ★★★★★
ATI restoration has been a godsend for me. They completely rebuilt my house in 2021 after a flood that resulted from frozen water pipes bursting during the TX power grid failure in Feb of that year coupled with unusually cold temperatures. ATI again came to the rescue in 2024 when my house was hit by lightning and consumed by fire. In both instances ATI performed a complete restoration for me and in 2021 a nearly complete rebuild of my house. In 2024 I chose not to rebuild, but if I had, it would have been with ATI. They are a professional organization from top to bottom and I could not recommend them more enthusiastically.
Articca Hairston
Articca Hairston
5 ★★★★★
If you ever use the Plano office definitely try and work with Aaron best Sr. Project Director I’ve worked with! Every person I've come in contact with that works for the company between Texas and California, is awesome. The sense of urgency the company has when you call them makes me feel like they truly care about the client.
john reed
john reed
5 ★★★★★
I’ve used ATI on at least 3 water damages in the last 6 months at 3 separate properties. Nothing but good experience from the techs to the mangers. Will Pearce and his team are very knowledgeable and communicated well with us throughout the whole process.
Paula Allen
Paula Allen
5 ★★★★★
What a wonderful experience from Tyler and his crew. The job was done professionally quickly and met all my needs. I appreciate this team. I would definitely recommend them again in the future thank you so much for the excellent work
Jenni Tidwell
Jenni Tidwell
5 ★★★★★
ATI Restoration exceeded my expectations in the quality services they provided. They were focused , professional, and highly efficient. Tyler and his crew did an outstanding job! I highly recommend⭐️⭐️⭐️ ⭐️⭐️
Jason Paul
Jason Paul
5 ★★★★★
Great company for restoration services. They’re prompt to answer the phone, even after hours, and show up on time. Easy to work with and great communication at all levels. They handle all the insurance paperwork and hassles. Highly recommended.
Sarah Hendel
Sarah Hendel
1 ★☆☆☆☆
Multiple reasons for a bad review. Project is finally complete but that’s more credit to the crew ATI subcontracted to do the work than anything ATI did. ATI was assigned by our insurance and despite assuring us they would move fast to replace drywall and floors immediately after they were removed, it took 6 weeks of living with plastic and sheets taped to the floor before the crew showed up. Every delay and error was on their end but neither the project director nor project manager actually took any responsibility. I swear if I hadn’t called regularly to ask about the status of our project we’d still be waiting for an update. No one communicated to each other so I had to repeatedly send photos or explain the issues. When I asked about something not being the way it was originally I got the runaround (thankfully I had photos which they never bothered to request originally). More excuses followed. The work is ‘done’ now but the crew never installed a transition strip between floorings and missed some caulking … but I’m so tired of following up with ATI, I’m doing it myself. No one from ATI has visited or followed up to see how work went, but honestly it wouldn’t make a difference. Wish I could bill them for missed work when they didn’t show up as scheduled, time spent calling them, and supplies to finish the stuff they missed.
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About ATI Restoration

ATI Restoration is a professional fire damage restoration service located at 1004 N Ave #150, Plano, TX 75074, serving residential and commercial clients with comprehensive disaster recovery solutions. They offer 24 Hr Emergency Response to swiftly assess and stabilize properties affected by fire, smoke, soot, and related damage, minimizing further loss and accelerating the recovery process. The team utilizes advanced containment and cleaning techniques, including 3d Scanning, Thermal Imaging, and Moisture Mapping, to precisely identify affected areas and guide effective remediation plans.

Beyond fire damage cleanup and repair, ATI Restoration provides a broad spectrum of services tailored to restore health, safety, and normalcy. Their offerings include Water Damage Restoration Service, Water Extraction, Water Removal, and Water damage-related cleanup & repair, ensuring that moisture control and secondary issues such as mold are addressed promptly. They also specialize in Cleaning And Disinfection, Soot & Odor Removal, and Environmental Decontamination to restore air quality and surface cleanliness after incidents involving smoke and hazardous residues. For commercial and residential projects alike, they provide Board Ups, Structural Cleaning, Structural Repairs, and Property Restoration to secure and rebuild spaces efficiently.

ATI Restoration emphasizes comprehensive remodeling and contents protection through Services such as Remodeling, Contents Cleaning & Restoration, Document Drying, and Carpet Cleaning, helping clients salvage and recover as much as possible from impacted areas. Their Catastrophe Services, Disaster Recover, and Disaster Recovery Services are designed to handle large-scale events with coordinated teams and streamlined processes, including Coordination with Insurance Adjusters to ease the claim journey for clients. They also offer specialized capabilities such as HVAC Cleaning and HVAC Repair, Maintenance HVAC, and 3d Scanning to ensure systems are restored or replaced to support a safe, healthy indoor environment.

In addition to core restoration work, ATI employs advanced equipment and methods like Electrostatic Sprayer, Environmental Health Services, and covid19 disinfection practices to maintain highest standards of sanitation and safety. They handle a full range of fire-related and water-related incident needs, from Fire damage cleanup & repair to Water damage-related mold removal and Mold Remediation Contents Cleaning, ensuring a thorough turnaround from initial response through final restoration. The team is committed to transparent communication and client satisfaction, delivering reliable service with an emphasis on quality workmanship, safety, and accountability across all stages of the restoration journey.

Water Damage Restoration Service

ATI Restoration offers expert water damage restoration in Plano, TX, providing fast response, moisture assessment, and complete drying, deodorization, and reconstruction to restore homes and prevent mold and further damage.

Building Restoration Service

ATI Restoration in Plano, TX offers expert building restoration services, including water, fire, storm damage cleanup, mold remediation, and complete reconstruction. Trusted, licensed pros delivering swift, thorough restoration to return your property to pre-loss condition.

Fire Damage Restoration Service

ATI Restoration offers expert fire damage restoration in Plano, TX, providing smoke odor removal, soot cleanup, and full service content restoration to quickly revive homes and protect your property after a fire. Fast, licensed, and locally trusted.

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