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DC Restoration- San Antonio- Austin

DC Restoration in San Antonio and Austin provides comprehensive fire damage restoration services from 3540 N Loop 1604 E Bldg C, San Antonio, TX 78247. 47 services for efficient recovery.

Fire Damage Restoration Service at 3540 N Loop 1604 E Bldg C in San Antonio, TX 78247

Operational
★★★★☆
Rating: 4.3 based on 83 reviews
Address: 3540 N Loop 1604 E Bldg C, San Antonio, TX 78247
Phone: 12107814123
Emails:
Clay Kaintz (Superintendent) - [email protected]
Darren Colbert (Owner) - [email protected]
Paul Dudas (President-Chief Executive Officer) - [email protected]
Employees: 250
Hours:
Monday 8AM-4:30AM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM
Saturday Closed
Sunday Closed
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DC Restoration- San Antonio- Austin

DC Restoration- San Antonio- Austin Services

Bio Hazard

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Bio Hazard is a service that identifies and handles dangerous biological waste and materials, ensuring safe collection, proper labeling, containment, and disposal to protect people and the environment.

Board Up Services

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Board Up Services quickly secures damaged buildings by covering broken windows or openings with sturdy boards to protect property, prevent weather intrusion, and deter intruders until repairs or reconstruction can be completed.

Commercial Properties

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Commercial Properties is a service that helps clients buy, sell, manage, or lease business spaces like offices, shops, or warehouses, including market research, inspections, pricing, negotiations, and ongoing property management.

Commercial Restoration Services

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Commercial Restoration Services is a professional service that repairs and restores commercial buildings after damage such as fires, floods, storms, or mold, handling assessment, cleanup, drying, repairs, and preventive measures to return the property to usable condition.

Complete Restoration

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Complete Restoration is a full-service cleanup and repair process that returns a damaged home or item to its original condition, including assessment, cleaning, repairs, and restoration of materials, structure, and aesthetics.

Damage Mitigation

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Damage Mitigation is a service for reducing the impact of damage from events like fires, floods, or accidents. It involves assessing risks, stopping the spread, securing valuables, temporary repairs, and coordinating with insurers and recovery teams to limit loss.

Demolition Services

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Demolition Services involves safely tearing down buildings or structures, removing debris, and preparing sites for new construction. It includes planning, permits, wrecking walls and foundations, and cleaning up to leave a clear, level space ready for redevelopment.

Disaster Planning

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Disaster Planning is the process of preparing for emergencies by identifying risks, creating steps to reduce impact, organizing resources, and outlining procedures so people know what to do before, during, and after a disaster.

Disaster Recovery

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Disaster Recovery is a service that helps you quickly restore IT systems and data after a disruption like a fire, cyberattack, or outage. It involves backup copies, tested recovery plans, rapid failover, and steps to minimize downtime and data loss.

Disaster Recovery Services

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Disaster Recovery Services help quickly restore IT systems, data, and operations after a disruption. It involves backup, failover, data recovery, continuity planning, and testing to minimize downtime and keep essential services running.

Emergency Clean Up

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Emergency Clean Up is a rapid service that teams respond to urgent messes or hazardous spills, quickly securing the area, cleaning debris, removing hazards, and ensuring safety and proper disposal to restore normal conditions.

Emergency Recovery Services

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Emergency Recovery Services helps quickly restore critical systems after a disruption, assessing damage, prioritizing restoration, securing data, coordinating responders, and rebooting operations to minimize downtime and protect safety and assets.

Ems Service

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Ems Service is a straightforward service that handles emergency management tasks, helping communities prepare for and respond to crises, coordinate resources, communicate safely, and support recovery after incidents.

Fire Damage Clean Up Services

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Fire Damage Clean Up Services help restore homes or businesses after a fire by assessing damage, removing debris, cleaning soot and smoke residues, repairing and deodorizing spaces, and coordinating with insurance to return the property to a safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It includes safely removing soot and debris, cleaning and sanitizing surfaces, repairing structural damage, and restoring belongings and, when needed, coordinating with insurance for a full cleanup and rebuild.

Flood & Water Mitigation

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Flood & Water Mitigation is a service that safely reduces and dries water damage after leaks, floods, or burst pipes. It involves assessment, water extraction, equipment rental (pump, dehumidifier), decontamination, and repairs to prevent mold and further damage.

Flooring

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Flooring is a service that supplies and installs floor coverings like wood, tile, laminate, or carpet. It includes measuring, selecting materials, preparing surfaces, laying the floor, and finishing with trims or sealants to create a durable, clean surface.

Free Consultation

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Free Consultation is a short, no-cost introductory meeting where you discuss your needs with a professional, learn how they can help, and ask questions to decide if you want to proceed with paid services.

Free Estimate

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Free Estimate is a service that provides an initial price quote at no cost. It typically involves a brief assessment, measurements or details of your project, and a written or emailed estimate showing expected costs without any obligation to proceed.

Moisture Detection

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Moisture Detection is a service that measures water content in materials or air to identify dampness, leaks, or humidity levels. It involves sensors and analysis to detect moisture, assess risk, and guide drying or remediation actions.

Mold Assessment

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Mold Assessment is a service that checks a home or building for mold growth, identifies where it’s coming from, and determines how much is present. It involves visual checks, moisture observations, and may include air or surface tests to guide cleanup and prevention.

Mold Prevention

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Mold Prevention helps keep your home dry and mold-free by identifying moisture sources, improving ventilation, repairing leaks, and using cleaning and inhibitors to stop mold from growing. It’s about careful moisture control and proactive cleaning.

Mold Remediation

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Mold Remediation is cleaning and removing mold from homes or buildings, fixing moisture issues, and restoring safe air quality. It involves identifying mold, containing the area, cleaning or removing affected surfaces, and preventing return with repairs and moisture control.

Mold inspection

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Mold inspection is a professional check for mold in a home or building. It involves a visual survey, moisture testing, and possibly air or surface samples to identify mold presence, where it hides, and steps to remove it safely.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from spaces or items, using cleaning, deodorizing treatments, seals, and sometimes ventilation. It involves identifying odors, applying appropriate products, and ensuring a fresh, clean environment.

Pack Out

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Pack Out is a service where professionals collect and remove unwanted items from a space, packing them securely and hauling them away. It involves sorting what to keep or discard, loading, and transporting trash or usable goods to disposal or donation sites.

Painting

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A painting service involves applying color to surfaces, usually with brushes or tools, to create art or decorate spaces. It includes preparing the area, choosing materials, applying coats, and finishing touches to protect and enhance the result.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and fittings that carry water and waste in homes or buildings. It covers fixing leaks, unclogging drains, replacing pipes, and ensuring safe, working water systems.

Property Damage

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Property Damage is a service that helps assess, report, and repair damage to someone’s property, including estimating repair costs, filing insurance claims, arranging for restoration or replacement, and guiding next steps after an incident.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, coordinating maintenance, enforcing rules, and keeping finances organized to keep the property running smoothly.

Remodeling

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Remodeling is updating or changing parts of a home to improve style, function, or value. It involves planning, budgeting, and contractors for tasks like new kitchens, bathrooms, rooms, or structural changes, with finishes, fixtures, and timelines coordinated.

Residential And Commercial

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Residential And Commercial is a service that handles cleaning, maintenance, and upkeep for homes and businesses, including tasks like cleaning, repairs, landscaping, and general property care to keep spaces safe, functional, and presentable.

Residential Construction

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Residential Construction is the process of building homes and living spaces for people, from planning and permits to laying foundations, erecting structures, installing systems, and finishing interiors, ensuring safe, habitable houses.

Restoration & Ground Up Services

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Restoration & Ground Up Services helps rebuild and recover properties after damage or new construction from the ground up, including assessing damage, planning, and completing repairs, renovations, and finishing touches to restore or create a durable, updated space.

Restoration Repair

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Restoration Repair is a service that fixes damaged or worn items to return them to their original condition, using cleaning, care, and repair techniques to restore functionality, appearance, and value.

Restore Your Home

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Restore Your Home is a service that helps repair and renovate living spaces after damage or wear, offering assessment, planning, materials, and labor to restore functionality, safety, and a refreshed look.

Roof Leak

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Roof Leak is a service that detects and repairs water leaks in your roof, fixing damaged shingles, seals, or flashing to prevent water intrusion and protect your home from moisture damage.

Roof Tarps

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Roof Tarps is a service that covers damaged or exposed roof areas with heavy-duty tarps to protect a building from rain, wind, and further leaks, often involving assessment, securing tarps, and weatherproofing until repairs can be completed.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building to protect it from the elements. It involves inspecting damage, choosing materials, and laying or fixing shingles, tiles, or metal to ensure a watertight, durable roof.

Sewage cleanup

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Sewage cleanup is cleaning and sanitizing areas contaminated by wastewater to remove sludge, mold, and dangerous bacteria. It involves safety gear, containment, removal of waste, disinfection, deodorizing, and proper disposal to prevent health hazards.

Structure Repairs

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Structure Repairs is a service that fixes and restores buildings or parts of them that are damaged or weak, including walls, foundations, floors, and supports, using inspected plans, safe methods, and skilled trades to restore stability and safety.

Tear Gas Cleanup

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Tear Gas Cleanup is a service that safely removes tear gas residue from spaces, decontaminates surfaces, clears fumes, and restores air quality and surfaces after exposure, following safety guidelines and proper disposal of contaminated materials.

Toilet Overflow

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Toilet Overflow is a service that fixes clogged or overflowing toilets, clears blockages, and restores proper drainage in bathrooms. It involves diagnosing the cause, clearing obstructions, and ensuring safe, working waste disposal.

Total Loss Inventory

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Total Loss Inventory is a service that identifies, records, and documents vehicles declared a total loss, compiling details like VIN, insurer, payout, and salvage status to help insurers, buyers, and repair facilities manage and track totaled assets.

Water Damage

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Water Damage is a service that helps restore spaces after water exposure, such as floods or leaks. It involves assessing water levels, removing standing water, drying and dehumidifying, cleaning and sanitizing, and repairing damaged materials to prevent mold and further harm.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and repairs damaged floors, walls, and structures, restoring safety and function after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold that grows after water intrusion, drying any wet areas, assessing moisture, removing contaminated materials, treating surfaces, and preventing future mold with moisture control and repairs.

DC Restoration- San Antonio- Austin Reviews

Andy Roberts
Andy Roberts
5 ★★★★★
When you need the services of a company like DC Restoration, you are for sure in the middle of a mess. I really needed help for my house flooding problem. DC Restoration provided the best service anyone could possibly hope for. Randell's crew, Colton and Lionel, were absolutely top notch! They explained everything to me in detail, answered all my questions and corrected all my problems. Best of all, Randell, Colton and Lionel were friendly, accommodating and compassionate. Randell also arranged for me to have a swift estimate for repairs and Jenne kindly arranged for Josh to comemout. Josh was there quickly to provide a very reawonable estimate for repairs. DC Restoration is a fine customer-focused company and worthy of very high praise. If you need their services I promise you that you will be happy with their work, their friendliness and their professionalism. FIRST CLASS!
Joline Gracyn
Joline Gracyn
2 ★★☆☆☆
My experience with DC Restorations following water damage to my home has been nothing short of a nightmare, leaving me with what I feel is still an unsafe home and an unbelievable amount of frustration. What started as a critical repair to address a sagging floor under a load-bearing wall has devolved into months of unfulfilled promises, missed appointments, and outright deception. From the beginning, communication was abysmal. Appointments were routinely missed, and getting ahold of anyone for updates felt like pulling teeth. The primary concern was my visibly sagging floor, and once repairs were underway, my project manager specifically requested supplemental funds, explicitly stating these funds were to "level the sagging floor." The project manager stated the repairs were completed satisfactorily and scheduled the pack in immediately, stating that he would leave the final approval document for me to sign and allow the pack in team to pick up. Believing this crucial issue would be resolved, I agreed. However, the "solution" provided by DC Restorations was anything but. When I returned to my home, boxes were stacked against the initial problematic wall, so I did not realize the major problem still persisted until I began the unpacking process. Since **November 2024**, I've been trying to get someone from the company to rectify the ongoing issue with my floor. My home remains unsafe, with the same prominent sag. Each attempt to communicate was met with more poor communication and no satisfactory progress. Finally, in June 2025, a different project manager from DC Restorations came to inspect the work. To my absolute disbelief, they claimed the sagging floor was now due to a "foundation issue" and stated they would only address the remaining floor problems if I first corrected this supposed foundation problem. I immediately contacted two different foundation companies to assess my home. Both companies independently confirmed there was no problem with my foundation. I promptly informed the project manager from DC Restorations that had come out in June, expecting them to finally take responsibility. Their response? They would "get back to me on next steps." That was three weeks ago. As of today, July 25, 2025, I have received no effective contact from DC Restorations, just a text that stated "I will call you this evening" with no call or response still a week later. DC Restorations has demonstrated a complete lack of professionalism, accountability, and competence. They have left my home in an unsafe condition, taken my money under false pretenses, and shown a shocking disregard for their customers. I strongly advise anyone considering their services to look elsewhere. My previous review in response to the Pack-Out team led by John George still stands at 5 stars. They were the only ones within the company that I dealt with who were extremely professional in communication and work standards.
Ashley Aterno
Ashley Aterno
5 ★★★★★
DC restoration did a wonderful job packing up our stuff and moving things back in. They really do roll out the red carpet when they do things. They covered things that needed to be covered to prevent any scratches or dings. They pay great attention to detail and I couldn’t have asked for a better service provided to us. They made this forced renovation due to water damage much more peaceful and manageable.
Max Mustermann
Max Mustermann
5 ★★★★★
Recently had a water leak that required mediation and repair. I called USAA, who dispatched DC Restoration. This company was out at my house within the hour. Communication was excellent throughout the process, with my concerns addressed on the spot. The mitigation team, that removed and cleaned up the damaged drywall, and then dried out the area. The person in charge of that team had just joined the company, coming from Arizona. He was great! Knowledgeable and professional. He knew what he was doing and led his team, directing them to do what they needed to do. After that team completed their work, which took a few days for the drying process, the next phase began. The estimator and project manger were on top of what needed to be done, and communicated well throughout the process. Whenever I noted something, they were quick to address my concerns. They even worked with the plumber to ensure I was not without hot water during the repair phase. The final walk-through was uneventful as everything was done perfectly and professionally by Mario's Painting and Construction. The wall texture and taping was done perfectly. I can't tell that there was any work done at all, other than it looks better than before. I highly recommend this company if you unfortunately encounter damage to your home.
Erika Vargas
Erika Vargas
5 ★★★★★
We had a great experience with Lala and her crew for the pack out that we needed. They were friendly and very caring about the items in our home. Also very time efficient. Would highly recommend for pack out services.
Evan Grossman
Evan Grossman
5 ★★★★★
DC Restoration did a great job restoring my flooring. After every step in my insurance claim and all the other repairs were huge headaches, DC Restoration was a huge relief. Their communication was particularly excellent. Their quote was also much lower than other providers. Cannot recommend them enough.
Dave VB
Dave VB
5 ★★★★★
DC did a fantastic job of mitigation and renovation after we experienced a slow leak from our attic to the 1st floor through the walls. This was the main TV-Living area on the 1st floor. They matched finishes and rebuilt one of the matching cabinets that had to be torn out. The finish work was perfect. Two artisans, A & R, worked together to finish every detail. I recommend DC when things happen....they will get you back to whole!
Kim Dein
Kim Dein
5 ★★★★★
Lala and her team of girls did an AMAZING job packing up our house in preparation for a restoration job. They were SO CAREFUL with all of our possessions and super pleasant to have in our home. Such a different experience from “movers”….we have moved 14 times, and have NEVER had such a positive experience!!! 5++++ stars for Lala and the girls!!
Susan Douglas
Susan Douglas
5 ★★★★★
DC Restoration is great. The mitigation team (Randell, Sandra, Jacob and Lionel) treated my home as if it were their own, explained things well and saved a great deal of my kitchen by being careful and not damaging anything that was still usable. They left the place clean, ready for repair and I was very comfortable with them being in the house. The repair team, Josh and Bennie, have worked with the insurance company to begin restoration in a timely manner. And the schedulers and Barbara in Accounts have been really helpful. Very professional and knowledgeable. This could have been awful but thanks to these folks, it's all been as stress free as water damage can be. I highly recommend them.
James Schmidt
James Schmidt
5 ★★★★★
Two young men - I’m so sorry I’ve forgotten their names - came to our home as part of a mitigation assignment because of some kitchen flooding - they were kind, explained everything they were doing, were careful about cleaning, and were great - even the night before the 24/7 dispatcher was so helpful - A+
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About DC Restoration- San Antonio- Austin

DC Restoration- San Antonio- Austin is a comprehensive fire damage restoration service located at 3540 N Loop 1604 E Bldg C, San Antonio, TX 78247. Serving both residential and commercial clients, the company dedicates its work to restoring properties after destructive events, with a primary focus on fire damage restoration and water damage restoration services. The team approaches each project with a commitment to thorough assessment, careful planning, and meticulous execution to minimize disruption and maximize safety for occupants and property. Their approach emphasizes readiness to respond quickly to emergencies, ensuring that clients receive timely support during a crisis, followed by deliberate, staged restoration efforts that return spaces to their pre-loss condition. DC Restoration- San Antonio- Austin emphasizes accountability, clear communication, and compassionate service, recognizing that fire and water events can be traumatic for families and businesses alike. Their capabilities extend from initial damage containment, including board up services and emergency clean up, to complete restoration and reconstruction, with attention to both structural integrity and aesthetic restoration. The company’s offerings span a wide array of services necessary for swift recovery, such as moisture detection to identify hidden moisture pockets, odor removal to address lingering scents, and mold assessment and remediation to protect occupant health in the aftermath of water intrusion. In scenarios where belongings are impacted, they provide pack out services and total loss inventory management to safeguard items and streamline the restoration process. DC Restoration- San Antonio- Austin also coordinates with insurance providers and offers free consultations and estimates to help clients understand the scope of work, budgeting, and timelines. They are equipped to handle both residential and commercial projects, including remodeling, painting, flooring, plumbing, roofing, and other essential construction tasks required to restore building systems and finishes. The firm highlights its disaster planning and disaster recovery capabilities, aiming to improve resilience for future incidents and reduce downtime for commercial properties. By offering both emergency response and post-event restoration, the company positions itself as a full-service partner capable of managing complex projects from initial mitigation through complete restoration and ground-up services when necessary. The positive client feedback from diverse projects underscores their customer-focused approach, professional workmanship, and commitment to delivering reliable, respectful, and comprehensive restoration solutions across San Antonio and the greater Austin area.

Fire Damage Restoration Service

DC Restoration offers expert Fire Damage Restoration in San Antonio and Austin, TX, helping you recover quickly from smoke and flame damage with thorough cleanup, odor removal, and structural repair to restore safety and comfort to your home.

Water Damage Restoration Service

DC Restoration offers expert Water Damage Restoration Services in San Antonio, TX, serving San Antonio and Austin with rapid response, thorough drying, mold remediation, and debris removal to restore your home safely and quickly after floods, leaks, or storm damage.

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