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Heroes Restoration Inc.

Heroes Restoration Inc. provides expert fire damage restoration in Richmond, VA, delivering comprehensive services to restore homes and properties with precision and care.

Fire Damage Restoration Service at 6403 Dickens Glen Ln in Richmond, VA 23230

Temporarily closed
★★★★★
Rating: 4.7 based on 90 reviews
Address: 6403 Dickens Pl, Richmond, VA 23230
Phone: 18043957428
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Heroes Restoration Inc.

Heroes Restoration Inc. Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is round-the-clock help for urgent situations. It involves fast communication, immediate assessment, and rapid dispatch of trained responders or resources to protect safety, property, or health, anytime, anywhere.

24/7 Support

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24/7 Support is round-the-clock help from a team ready to assist you at any time. It includes answering questions, solving issues, and providing guidance via phone, chat, or email, ensuring your service works smoothly day and night.

Air Scrubbers

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Air Scrubbers are devices that clean indoor air by filtering out dust, pollutants, and odors. They use filters and sometimes catalysts or ionization to improve air quality, reduce allergens, and create a fresher, healthier environment.

Animal Waste Clean Up

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Animal Waste Clean Up is a service that removes and sanitizes waste from yards, kennels, or public spaces, using protective gear, proper disposal, and deodorizing to keep areas clean, safe, and sanitary for people and pets.

Area Rugs

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Area Rugs is a service that helps you choose, measure, and install decorative floor coverings to fit a room’s size and style, including cleaning and maintenance tips for rugs you already own.

Bacteria Disinfection

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Bacteria Disinfection is a service that cleans surfaces to kill or inactivate bacteria, using approved cleaning agents and methods to reduce infection risk and maintain a hygienic environment.

Biohazard Remediation

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Biohazard Remediation is cleaning up dangerous biological hazards like blood, mold, or waste from a scene. It involves assessing risk, containment to prevent spread, specialized cleaning and disinfection, proper disposal, and safety checks to restore a safe environment.

Biohazard Removal & Clean Up

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Biohazard Removal & Clean Up is a service that safely collects and disposes of hazardous materials, cleans contaminated areas, disinfects surfaces, and restores spaces to sanitary, safe condition following incidents like spills, contamination, or after natural disasters.

Blood Clean Up

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Blood Clean Up is a service that safely cleans and sanitizes sites where blood or bodily fluids are present, removing stains, disposing of hazardous waste, and restoring a space to a safe, cleaned condition following an incident.

Board Up

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Board Up is a practical service that temporarily covers and secures damaged buildings with boards, tarps, or supports. It helps protect property, prevent further damage, and prevent trespassing while awaiting repairs or permits.

Certified In Mold Removal

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Certified In Mold Removal is a professional service that detects and eliminates mold from homes or buildings, checks for moisture sources, uses safe removal methods, and tests the area to ensure it’s clean and safe to breathe.

Certified Mold Remediation

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Certified Mold Remediation is a service that safely removes mold from homes or businesses, tests the air and surfaces, fixes moisture issues to prevent recurrence, and ensures the space is clean, safe, and compliant with safety standards.

Clean And Disinfect

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Clean And Disinfect is a service that removes dirt, germs, and surfaces are sanitized using cleaning agents and disinfectants to reduce the risk of infection, leaving spaces fresh, safe, and hygienic.

Cleaning And Deodorization

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Cleaning and Deodorization is a service that removes dirt, grime, and bad smells from surfaces or spaces, using cleaning methods and products to freshen air and improve appearance, often including vacuuming, wiping, sanitizing, and odor neutralization.

Cleaning And Restoration

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Cleaning and Restoration is a service that cleans, repairs, and restores damaged or dirty items or spaces, removing dirt, smells, and stains, and fixing any wear, to restore them to their original condition or improve their appearance.

Cleanup & Restoration

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Cleanup & Restoration is a service that cleans up messes, removes damage, and restores spaces or items to their original condition, including debris removal, sanitizing, repairing, and preventative steps to prevent future problems.

Commercial Disinfection

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Commercial Disinfection is a service that cleans and decontaminates workplaces to kill germs, viruses, and bacteria. It involves assessing areas, selecting approved disinfectants, applying them properly, and ensuring safe, verified results to reduce infection risk.

Commercial Disinfection Services

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Commercial Disinfection Services clean and sanitize workplaces to remove germs and pathogens, using approved products, specialized equipment, and trained staff to reduce infection risk in offices, schools, and other business environments.

Commercial Properties

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Commercial Properties is a service that helps buyers, sellers, or renters handle office, retail, or industrial spaces. It involves listing properties, market analysis, negotiating deals, due diligence, and coordinating leases or sales to meet business needs.

Commercial Property

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Commercial Property is a service that helps clients buy, sell, or manage income-generating real estate like offices, retail spaces, and warehouses, including valuations, leases, financing, and market analysis.

Commercial Water Damage

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Commercial Water Damage is a service that quickly addresses flooding or water leaks in business places, drying and repairing damaged areas, removing water, preventing mold, and restoring structure and contents to minimize downtime and losses.

Crawl Spaces

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Crawl Spaces is a service that inspects, cleans, and waterproofs the tight space under a building to prevent moisture, improve air quality, and protect foundations, floors, and insulation.

Crime Scene Clean Up

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Crime Scene Clean Up is a professional service that safely cleans and disinfects sites after incidents like accidents or investigations, removing biohazards, disposing of affected materials, and restoring the area to a safe, sanitary condition with proper protective gear and procedures.

Damage Mitigation

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Damage Mitigation is a service that reduces and prevents harm from incidents by assessing risks, stopping spread, fixing causes, and protecting assets so operations can continue smoothly and safely.

Disaster Clean

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Disaster Clean is a restoration service that helps clean up and repair spaces damaged by disasters like floods, fires, or storms. It involves debris removal, water or smoke cleanup, sanitizing, and repairs to return the area to a safe, usable condition.

Disaster Mitigation

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Disaster Mitigation helps communities reduce risks from natural hazards by planning, building stronger structures, and preparing early plans. It involves identifying threats, improving infrastructure, and organizing resources to prevent damage and speed recovery.

Disaster Restoration

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Disaster Restoration is the process of recovering and rebuilding a property after damaging events like fire, flood, or storm. It involves assessing damage, removing water or debris, cleaning, drying, sanitizing, repairing structure, and restoring utilities and finishes to safe, livable condition.

Disaster Strikes

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Disaster Strikes is a safety and emergency preparedness service that helps you plan for and respond to natural or man-made disasters, offering quick guidance, checklists, and step-by-step actions to protect people, maintain essentials, and recover faster.

Disinfect And Cleaning

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Disinfect And Cleaning is a service that spares no details: it uses cleaning and sanitizing products to remove dirt, germs, and bacteria from surfaces, then cleans, dries, and rechecks areas to ensure a safe, fresh, and hygienic space.

Disinfection and Odor Removal

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Disinfection and Odor Removal cleans and sanitizes spaces to kill germs, viruses, and bacteria, then neutralizes or removes smells. It involves cleaning surfaces, using-safe disinfectants, moisture control, and odor-neutralizing methods to improve hygiene and freshness.

Eco Friendly Cleaning

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Eco Friendly Cleaning is a service that uses environmentally safe cleaning products and methods to clean homes or offices, reducing harmful chemicals, saving water, and promoting healthier indoor air while still achieving effective cleaning results.

Emergency Clean Up

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Emergency Clean Up is a rapid response service that safely removes hazardous messes after accidents, floods, or disasters, including debris removal, sanitizing contaminated areas, and restoring basic access to homes or workplaces.

Emergency Restoration

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Emergency Restoration is a fast, on-site service that fixes urgent water, fire, or storm damage. It assesses damage, stops further harm, temporarily protects your property, and quickly restores safety, structure, and basic usability with skilled repairs and cleanup.

Environment Restoring

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Environment Restoring is a service that repairs damaged ecosystems and natural areas, returning them to a healthy state. It involves planting native species, removing pollutants, restoring habitats, and monitoring progress to support biodiversity and resilience.

Fire Damage Restoration

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Fire Damage Restoration is a service that cleans up and repairs property after a fire. It includes assessing damage, removing debris, cleaning soot and smoke, sealing, drying damp areas, deodorizing, and restoring damaged structures and contents to safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It includes assessing damage, removing smoke, soot, and water, cleaning and sanitizing surfaces, boarding up, and repairing structural and cosmetic damage to make the home safe again.

Fire, Smoke, & Soot

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Fire, Smoke, & Soot is a service that cleans and restores homes or belongings damaged by fire and smoke. It involves assessment, deodorizing, cleaning soot, removing damaged materials, and applying treatments to prevent future odor and smoke stains.

Flood Mitigation

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Flood Mitigation is a service that reduces flood risk by planning and implementing actions like improved drainage, levees, rain gardens, and zoning. It involves assessing risk, designing solutions, funding, and coordinating with communities to prevent flood damage.

Flooring

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Flooring is the service of installing or replacing floors in homes or buildings, including materials like wood, tile, carpet, or vinyl, plus measuring, removing old flooring, preparing the surface, and finishing with trims or sealants.

Forensic Investigation Clean Up

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Forensic Investigation Clean Up is the careful cleaning and restoration of a space after a crime scene, following safety rules, preserving evidence where possible, and removing dangerous materials, odors, and debris to make the area safe and usable again.

Free Estimate

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Free Estimate is a service where you get a no-cost evaluation of the work needed, including a quick assessment, a written price idea, and an up-front plan from a professional, without any obligation to hire.

Germ Disinfection

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Germ Disinfection is cleaning processes that kill or inactivate harmful germs on surfaces or objects, using approved cleaning agents, proper methods, and safety steps to reduce the risk of infection and keep areas clean and safe.

Green Cleaning

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Green Cleaning is a service that uses eco-friendly products and methods to clean homes or offices, reducing toxic chemicals, saving energy, and promoting healthier indoor air while still removing dirt, dust, and grime.

Hoarding Clean Up

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Hoarding Clean Up is a service that helps tidy and safely remove clutter from a home. It involves organizing, sorting items, disposing of trash, cleaning surfaces, and creating a plan to maintain a healthier living space, with support and sensitivity to the person’s needs.

Home Restoration

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Home Restoration is a service that repairs and restores a house after damage or wear, including fixing structures, replacing damaged materials, cleaning, and bringing the home back to its original condition with safety and quality in mind.

Homicide Clean Up

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Homicide Cleanup is a sensitive, professional service that safely cleans and sanitizes a crime scene after a death, removing biohazards, odor, and debris while following legal and health regulations to restore the space for safe use.

Hospital Grade Disinfection

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Hospital Grade Disinfection is a thorough cleaning process that uses proven disinfectants and methods to kill germs on surfaces after patient care. It involves cleaning, treating high-touch areas, following safety protocols, and validating effectiveness to prevent infections.

Immediate Cleanup

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Immediate Cleanup is a fast, on-site service that removes mess and hazards. It quickly assesses the area, clears debris, sanitizes surfaces, and restores safety and order, so you can resume normal activities with minimal disruption.

Locating Water Sources

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Locating Water Sources helps you find nearby water supplies, such as wells, rivers, or underground springs, using surveys, maps, and field checks to identify safe, reliable sources for drinking, irrigation, or emergency needs.

Meal Prep Disinfection

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Meal Prep Disinfection is a service that cleans and sanitizes kitchen areas and utensils used for meal prep, ensuring surfaces, tools, and containers are free from germs and safe for preparing food, with proper cleaning steps and approved products.

Medical Facilities

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Medical Facilities is a service that provides a network of clinics, hospitals, and care centers where people can get medical exams, treatments, emergencies, and ongoing health support from doctors, nurses, and staff.

Medical Facility Disinfection

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Medical Facility Disinfection is a cleaning service that uses approved disinfectants and methods to remove germs from clinics, hospitals, and labs, including surfaces, equipment, and high-touch areas, helping prevent infections and protect patients and staff.

Microbial Cleaning

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Microbial Cleaning uses friendly, non-harmful bacteria to break down dirt, grime, and odors. It involves applying enzyme-rich solutions or probiotics to surfaces, letting microbes digest organic waste, and leaving surfaces clean and fresher without harsh chemicals.

Mitigation And Repair

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Mitigation And Repair is a service that reduces damage and fixes problems after an issue occurs, such as natural events or failures. It involves assessing impact, stopping further harm, cleaning up, repairing damaged parts, and restoring normal function.

Mitigation And Restoration

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Mitigation And Restoration is a service that helps reduce damage from hazards like floods or fires and then recover what was lost—planning, repairing, cleaning, and rebuilding to restore safety, function, and appearance.

Moisture Inspection

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Moisture Inspection is a service that checks for dampness and water issues in buildings. It involves measuring moisture levels, inspecting walls, floors, and ceilings, and reporting findings with recommendations to prevent mold and damage.

Mold Clean Up

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Mold Clean Up is a service that removes mold from indoor spaces, cleans affected areas, fixes moisture sources, and uses proper containment and safety measures to prevent spores from spreading while restoring the space to a safe, healthy condition.

Mold Remediation

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Mold Remediation is the process of removing mold growth from your home and fixing moisture issues to prevent it from returning. It involves identifying moisture sources, cleaning affected areas, repairing damaged surfaces, and sanitizing to restore safe, healthy indoor air.

Mold Remediation And Restoration

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Mold Remediation And Restoration is a service that finds and removes mold growth, stops its spread, and repairs water or fire damage to restore a safe, healthy indoor environment.

Odor Control

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Odor Control is a service that reduces or neutralizes unpleasant smells in a space or facility, using methods like ventilation, filtration, masking, or chemical treatments to improve air quality and comfort.

Office Disinfection

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Office Disinfection is thorough cleaning to remove germs from desks, keyboards, phones, and surfaces. It uses approved disinfectants and methods to reduce bacteria and viruses, protecting staff health and keeping the workspace safe between cleanings.

Plumbing

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Plumbing is the work of installing and fixing pipes, faucets, drains, and fixtures that bring clean water in and carry waste out of a building, including repairs, maintenance, and safe water systems for kitchens, bathrooms, and appliances.

Prevent Water Damage

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Prevent Water Damage helps you detect, stop, and recover from leaks and floods. It includes monitoring for moisture, alerting you to issues, shutting off water supply if needed, and guidance to fix problems to protect your home or business.

Property Board Up

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Property Board Up is a service that quickly covers or seals a damaged building opening with sturdy boards to protect it from weather, trespassers, and further damage until repairs can be completed.

Property Clean Up

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Property Clean Up is a service that clears debris, trash, and clutter from a site, removes hazardous materials, and tidies landscaping to restore safety and curb appeal for homes or commercial properties.

Property Damage

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Property Damage is a service that assesses and handles harm to someone’s building, belongings, or land. It involves documenting damage, determining causes, estimating repair costs, and helping with claims or restitution processes.

Property Inspection

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Property Inspection is a service that checks a property’s condition, including structure, systems, safety, and any needed repairs. It involves a professional visiting the site, examining the building, noting issues, and providing a clear report with findings and recommendations.

Property Interior Drying

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Property Interior Drying is a service that removes excess moisture from inside a building after water damage, using pumps, dehumidifiers, and fans to dry walls, floors, and contents and prevent mold, with careful monitoring and safety measures.

Remodeling

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Remodeling is updating and redesigning a space, like a kitchen or bathroom. It involves planning, changing layouts, replacing fixtures and finishes, and sometimes improving electrical or plumbing to boost style, function, and value.

Residential And Commercial

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Residential and Commercial is a service that handles cleaning, maintenance, or management for homes and businesses, including routine tasks, repairs, space upkeep, and safety, tailored to fit both living spaces and commercial environments.

Restaurant Disinfection

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Restaurant Disinfection is a cleaning service that thoroughly sanitizes dining areas, kitchens, and surfaces to kill germs, reduce contamination, and maintain a safe, hygienic environment for customers and staff.

Retail Disinfection

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Retail Disinfection is a cleaning service that uses approved disinfectants and procedures to kill germs on high-touch surfaces in stores, such as carts, shelves, checkout areas, and restrooms, helping create a safer shopping environment.

School Disinfection

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School Disinfection is cleaning and sanitizing classrooms and common areas to kill germs, using approved disinfectants, proper procedures, and safety measures to reduce illness and keep students and staff healthy.

Sewage Clean Up

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Sewage Clean Up is the safe removal and cleaning of wastewater and backed-up sewage from homes or businesses, including removing debris, disinfecting surfaces, and restoring areas to a sanitary condition to prevent health risks.

Smoke & Soot Cleanup

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Smoke & Soot Cleanup is a service that removes smoke residue, odors, and ash from homes after a fire, using cleaning, deodorizing, and sometimes restoration steps to return spaces to safe, clean condition.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces after fire smoke. It involves assessing soot and odor, removing damaged materials, cleaning fabrics and surfaces, and restoring ventilation, moisture control, and overall safety and freshness.

Soot Cleanup

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Soot Cleanup is a professional service that removes soot residue and smoke damage from your home after a fire or incident, cleaning surfaces, deodorizing, and restoring safety and cleanliness with specialized tools and methods.

Suicide Clean Up

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Suicide Clean Up is a professional service that safely and discreetly cleans and sanitizes an area after a death, removing biohazards, restoring cleanliness, and handling disposal with sensitivity and respect for those affected.

Surface Protection

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Surface Protection is a service that safeguards your belongings from damage and wear. It involves applying protective coatings or films, cleaning and prepping surfaces, and offering guidance on maintenance to keep finishes looking new longer.

Temporary Fencing

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Temporary Fencing provides portable, quick-set fences to cordon off a site or event. It involves installing lightweight panels or barriers along a perimeter to control access, ensure safety, and protect crowds or construction areas.

Temporary Repair

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Temporary Repair is a short-term fix for a problem to prevent further damage, restore basic function, and buy time until a permanent repair can be done. It involves quick, often provisional fixes to safe conditions, not a full solution.

Trauma & Biohazard

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Trauma & Biohazard is a service that handles serious injuries and dangerous biological materials, providing cleanup, safety assessment, and trained care to reduce risks and support recovery after incidents like accidents, exposure, or contamination.

Trauma Scene Cleanup Services

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Trauma Scene Cleanup Services cleans and sanitizes scenes after traumatic events, removing biohazards, decontaminating surfaces, disposing of hazardous materials, and restoring areas to safe, presentable condition for occupants and emergency responders.

Unattended Death

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Unattended Death refers to the investigation and handling of a death when the person died alone or no one was present to notice it promptly, including safety checks, scene assessment, notifying authorities, and coordinating any needed documentation or cleanup.

Unattended Death Clean Up

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Unattended Death Clean Up is a service that safely and discreetly cleans and sanitizes a location after a death, removing biohazards, disposing of contaminated materials, and restoring the space to a safe, livable condition.

Unattended Decomposition

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Unattended Decomposition is a process where organic matter breaks down on its own without active monitoring or intervention, using natural conditions like moisture, heat, and time. It involves microbial activity, gradual breakdown, and eventual decay without manual management.

Urgent Disaster Clean Up

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Urgent Disaster Clean Up is a rapid, professional service that quickly removes debris, moisture, and hazards after a disaster, secures the area, and starts cleaning and restoring spaces to safe, usable condition.

Vandalism Clean Up

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Vandalism Clean Up is a service that quickly removes graffiti, damaged items, and vandalized surfaces, then restores or cleans the affected area to look as it did before. It involves assessment, safe cleaning, waste removal, and post-cleaning touch-ups.

Virus Disinfection

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Virus Disinfection is a service that cleans and sanitizes surfaces and spaces to remove viruses, using approved cleaners and methods. It involves assessing areas, applying appropriate disinfectants, allowing proper contact time, and verifying cleanliness to reduce infection risk.

Waste Cleanup

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Waste Cleanup is a service that collects, removes, and properly disposes of trash, hazardous or bulky items, and recycling from homes or sites, clearing clutter, ensuring safety, and leaving the area clean and compliant with waste regulations.

Water & Flood Mitigation

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Water & Flood Mitigation is a service that protects buildings and land from water damage by assessing flood risk, installing barriers and drainage, and implementing plans to prevent or reduce flooding and water intrusion.

Water Damage Clean

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Water Damage Clean is a service that helps fix rooms after flooding or leaks by removing excess water, drying carefully, cleaning surfaces, preventing mold, and restoring damaged items to their pre-event condition.

Water Damage Clean Up

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Water Damage Clean Up is a service that removes water from floods or leaks, dries out rooms, and cleans and sanitizes affected areas to prevent further damage and mold. It involves pumping, drying, sanitizing, and restoring belongings and structures.

Water Damage Drying And Restoration

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Water Damage Drying And Restoration is a service that cleans up and fixes areas after water leaks or floods, removing moisture, drying materials, preventing mold, and restoring damaged walls, floors, and belongings to their pre-incident condition.

Water Damage Remediation

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Water Damage Remediation is a service that quickly stops leaks, removes standing water, dries and dehumidifies spaces, and restores damaged belongings while preventing mold growth and further structural harm.

Water Damage Repairs

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Water Damage Repairs is a service that fixes damage from leaks or floods in homes or buildings, including drying out wet areas, removing water, repairing walls and floors, and restoring structure and safety to prevent mold and further damage.

Water Dripping

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Water Dripping is a simple service that mimics the slow, steady fall of droplets to demonstrate timing, rhythm, and basic physics. It involves creating or watching controlled water drops to study rate, sound, and patterns in a calm, experimental setup.

Water Extraction

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Water Extraction is the process of removing water from a material or site, such as drying a space, extracting groundwater, or separating water from substances. It involves pumps, drains, filtration, and safety steps to collect and manage the water.

Water Intrusion

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Water Intrusion is a service that detects and fixes unwanted water entry in buildings, such as leaks, seepage, or flood damage. It involves assessment, moisture testing, waterproofing, repair, and preventative measures to stop future water intrusion.

Water Mitigation

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Water Mitigation is the process of reducing and removing excess water from a property after leaks or flooding, drying affected areas, preventing mold, assessing damage, and restoring structures to their pre-event condition.

Water Removal And Drying

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Water Removal And Drying is a service that quickly removes standing water from spaces and uses equipment like pumps and dryers to dry out walls, floors, and belongings, preventing damage and mold.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and fixes damage to walls, floors, and structures, restoring safety and normal use after floods, leaks, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that fixes mold growth after water leaks or flooding. It involves identifying moisture, safely removing mold, drying and dehumidifying surfaces, cleaning affected areas, and preventing future mold through repairs and prevention steps.

Water damage-related pest control

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Water damage-related pest control helps fix leaks and damp areas and then prevent or treat pests like insects and rodents that thrive in moist conditions, using inspections, drying, repairs, cleaning, and targeted treatments to protect your home.

Whole House Disinfection

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Whole House Disinfection is a cleaning service that treats all rooms and surfaces in a home to reduce germs and improve hygiene. It involves thorough cleaning, disinfectant application, and sometimes misting or electrostatic spraying to sanitize every area safely.

Heroes Restoration Inc. Reviews

John Hamilton
John Hamilton
5 ★★★★★
Easy 5 star review. These guys were excellent. Professional, courteous, responsive, effecient and competent. I called a few places for estimates on some water damage I had in a carpeted living room. Heroes were by far the most responsive and helpful. They were able to do the inspection the same day I called (others took 5 days to even come out). Justin was very knowledgeable and thoroughly explained the cleaning process. Also went over the pricing in detail to be sure I understood the quote before any work was started. The price was very fair for the work and value. They were able to start right away. They were very efficient and were in and out in no time. They stayed in touch via cell and text to be sure I was up to date on what was going on. Justin even encouraged me to follow up questions or concerns. I would recommend and use these guys again. Thanks Justin and Heroes for making that process easy.
Tiffany Martin
Tiffany Martin
5 ★★★★★
I used this company about a month ago and they were amazing to work with. I had an issue with water coming through my shower and into my closet. I had two different companies do terrible patch jobs before heroes came out and discovered the root of the problem immediately. They were able to repair my tub, tile and the damage in my closet way quicker than I thought. Great prices and they worked with my insurance well. 10/10 would recommend and will use again if needed.
Morgan Mistr
Morgan Mistr
5 ★★★★★
Heroes Restoration is amazing. They were able to get out to my property within 2 hours my request and were efficient and easy to work with throughout the whole process. All of the communication was very transparent and they talked to my insurance as well. Definitely recommend!
Kerry Grey
Kerry Grey
5 ★★★★★
We want to express our gratitude and thanks to Tony Hutchinson and his colleagues at Heroes Restoration for a job well done. We were particularly impressed by HR’s speed and thoroughness in attending to our water leak. Within minutes of receiving the emergency call, they removed all standing water, damaged flooring and soiled area rugs from our basement. They cleaned and promptly set up dehumidifiers and fans, which remained onsite for 4 days to remove any residual moisture and odor. Once our area rugs were professional cleaned, HR rolled them out and moved our large sectional sofa and coffee tables back into place. We were impressed with the knowledge, skill, and courtesy of everyone who worked on our water damage restoration project and highly recommend Tony and Heroes Restoration without hesitation. Kerry and Matt Grey Richmond, VA
Sam Morgan
Sam Morgan
1 ★☆☆☆☆
Heroes treated my job as an assembly line fix. They were curt, gave no details of their work, and then left behind a huge mess. Because of all this I was suspicious about the quality of their work, so I called in another company, who confirmed with pictures and video that Heroes had left behind a whole lot of mold, and barely done any work at all. The other company promptly fixed the issue in only 15 minutes, which only highlights how completely incompetent Heroes is, as they were here for days. AVOID this company! Every dollar I paid them was a complete waste.
Jeffrey McGowan
Jeffrey McGowan
5 ★★★★★
We had a water leak on our second floor and leaked through to the first floor on a Saturday. Once called the Heroes rep arrived within a few short hours and immediately got to work mitigating damage. They helped us coordinate with insurance making a first time occurance much easier on us. They were professional and friendly at every interaction throughout the process. Very pleased with their performance. Would recommend if you ever need water damage mitigation and repair.
Susan Gross
Susan Gross
5 ★★★★★
Justin Higgs at Hero’s Restoration was amazing! Not only was he in our business to give us a quote within two hours of our call, but he also began work immediately so we could keep our customers safe. He was friendly and understanding of our particular needs. He went above and beyond and the service was quite affordable - we were truly impressed!
D P
D P
5 ★★★★★
Justin from Heroes Restoration helped me navigate through a very difficult situation. His professionalism and knowledge of the assistance needed was outstanding and he performed the cleanup in a timely manner and as discussed. I would highly recommend this team for any major cleanup tasks.
Jerry Nick
Jerry Nick
5 ★★★★★
I would recommend Heroes Restoration to anyone needing water damage clean-up. They were quick to respond to a roof leak which damaged a bedroom ceiling. The service technician was polite and thorough. The drying equipment was installed quickly and was effective in eliminating excess moisture in the attic area as well as the bedroom.
Sharitka Giles
Sharitka Giles
4 ★★★★☆
I called heroes on the weekend due to a water leak in my ceiling, and they responded that day. When other companies were charging extra fees or unavailable to do an estimate. David came out to inspect the issue, he took pictures and was professional. The gentleman that actually did the mitigation was Sam and he too was professional and went above and beyond to make sure I was satisfied with the process. There was a conflict with the pricing on my invoice, but it was quickly corrected. overall they did a good job.
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About Heroes Restoration Inc.

Heroes Restoration Inc. is a trusted fire damage restoration service provider located at 6403 Dickens Glen Ln, Richmond, VA 23230, dedicated to helping homes and businesses recover from catastrophic incidents. Serving both residential and commercial properties, the company emphasizes a thorough, patient approach to restoration that begins with rapid response and ends with comprehensive recovery. In the aftermath of fire or smoke events, Heroes Restoration Inc. offers a full suite of services designed to restore safety, cleanliness, and comfort. Their emphasis on prompt action and professional coordination with insurance providers helps clients navigate the often stressful recovery process, minimizing downtime and disruption. Clients can count on accurate assessments, transparent communication, and meticulous workmanship from initial inspection through final remediation.

The organization positions itself as a comprehensive solution for fire damage and related concerns, while also addressing related water intrusions, smoke and soot cleanup, odor control, and structural drying when needed. Their team employs eco friendly cleaning practices and hospital-grade disinfection standards to ensure a safe environment after remediation. With a commitment to high-quality results, Heroes Restoration Inc. integrates cleanup and deodorization, surface protection, and moisture management into a cohesive plan tailored to each property. Their capabilities extend to boarding up openings, securing sites, and coordinating temporary repairs to prevent further damage while restoration proceeds.

In addition to fire damage restoration, the company highlights its expansive service portfolio, including Water Damage Restoration Service, Cleaning Service, and continuing 24/7 Emergency Response and 24/7 Support. This enables rapid containment of damage, mitigation of losses, and a clear path to full restoration. The firm’s teams are trained to handle sensitive situations that require careful handling, such as biohazard remediation and cleaning, crime scene cleanup, and trauma-related services, ensuring safety and compliance throughout the process. Their approach emphasizes thorough drying, controlled dehumidification, and targeted deodorization to restore indoor air quality and preserve the integrity of valuables and structural components.

Heroes Restoration Inc. also prioritizes customer-centric service, as evidenced by consistently positive feedback regarding responsiveness, professionalism, and transparent communication. With a focus on repairing damage efficiently while maintaining high standards of workmanship, the company aims to deliver reliable results that restore property function, appearance, and peace of mind. The team’s expertise spans from initial damage mitigation and board up to final cleaning, disinfection, and restoration, ensuring a seamless transition from emergency response to long-term recovery. For property owners in the Richmond area, Heroes Restoration Inc. represents a dependable partner in navigating fire-related challenges and reclaiming a safe, healthy living or working environment.

Water Damage Restoration Service

Heroes Restoration Inc. offers expert Water Damage Restoration in Richmond, VA, quickly mitigating floods, leaks, and moisture with 24/7 emergency response, advanced drying equipment, mold prevention, and meticulous cleanup to restore homes safely and efficiently.

Cleaning Service

Heroes Restoration Inc. in Richmond, VA offers trusted Cleaning Service solutions, from routine housekeeping to deep-cleaning and post-disaster cleanup, using eco-friendly products and meticulous attention to detail for a fresher, healthier home.

Fire Damage Restoration Service

Heroes Restoration Inc. in Richmond, VA offers comprehensive Fire Damage Restoration Services to restore homes quickly. Our experts assess, secure, clean, deodorize, and rebuild after fires, returning your property to pre-loss condition with safety and care.

Fire Damage Restoration Services Near You

Five Stars Restoration
★★★★★ 5.0 (40 reviews)
6413 Rigsby Rd Henrico County, Richmond, VA 23226
KOHMAR Air Duct Cleaning LLC.
★★★★★ 4.9 (805 reviews)
2121-B N Hamilton St, Richmond, VA 23230
E. F. Yates Construction, Inc.
★★★★★ 5.0 (14 reviews)
209 Arcadia St, Richmond, VA 23225
Paul Davis Restoration of West Richmond
★★★★★ 4.6 (66 reviews)
5701 Greendale Rd, Henrico, VA 23228