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Paul Davis Restoration of West Richmond

Paul Davis Restoration of West Richmond provides professional fire damage restoration services in Richmond, VA, delivering reliable, comprehensive recovery solutions.

Fire Damage Restoration Service at 2119 Dabney Rd in Richmond, VA 23230

Operational
★★★★★
Rating: 4.6 based on 66 reviews
Address: 5701 Greendale Rd, Henrico, VA 23228
Phone: 18043309500
Emails:
Employees: 5000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Paul Davis Restoration of West Richmond

Paul Davis Restoration of West Richmond Services

24/7 Disaster recovery and property restoration

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24/7 Disaster recovery and property restoration is a round-the-clock service that helps save lives and limit damage after disasters, quickly securing premises, assessing harm, and restoring utilities, structure, and belongings through cleanup, repairs, and reconstruction.

Basement Floods

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Basement Floods is a service that helps detect, prevent, and clear water intrusions in basements, using monitoring, waterproofing, sump pumps, drainage, and cleanup to protect living spaces from dampness and damage.

Biohazard / Trauma

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Biohazard / Trauma is a medical service that handles dangerous materials and serious injuries, focusing on quick, careful treatment, safety protocols, contamination control, wound care, imaging, and urgent stabilization for patients exposed to hazardous substances or trauma.

Commercial Cleaning

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Commercial Cleaning is a professional service that keeps offices, stores, and other business spaces clean. It involves dusting, vacuuming, mopping, trash removal, restroom sanitation, and sometimes carpet cleaning or window care to maintain a tidy, healthy workplace.

Contents Cleaning And Restoration

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Contents Cleaning And Restoration is a service that cleans and restores damaged belongings like documents, artwork, and keepsakes after events such as water, fire, or mold exposure, using careful cleaning, drying, and restoration techniques to recover items.

Contents cleaning

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Contents cleaning is a service that removes dust, dirt, and debris from items inside a container or space, using gentle wiping, vacuuming, and sometimes special solutions to restore cleanliness without damage.

Disaster Restoration

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Disaster Restoration is a service that helps recover and repair properties after damage from events like fires, floods, or storms. It includes assessing damage, removing water or debris, cleaning, drying, odor control, and fixing walls, floors, and systems to restore safety and function.

Emergency Disaster Services

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Emergency Disaster Services helps communities respond to natural or man-made disasters by coordinating quick humanitarian aid, shelter, medical care, food, and repair support to affected people and ensure safety and rapid recovery.

Emergency Response Water Damage

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Emergency Response Water Damage is a rapid service that helps you recover from floods or leaks by promptly assessing damage, stopping the water, drying and deodorizing spaces, and restoring your home or business to a safe, livable condition.

Emergency board up

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Emergency board up is a rapid service that covers broken or insecure windows or doors by quickly boarding them up with sturdy materials to secure a property, prevent further damage, deter intruders, and protect people until repairs can be completed.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and debris after a fire, then cleans, preserves, and restores damaged areas. It includes safety assessment, water damage mitigation, deodorizing, and rebuilding damaged walls, floors, and fixtures.

Flooring

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Flooring is the service of installing, repairing, or updating the surfaces of floors, such as wood, tile, carpet, or laminate, to create a durable, smooth, and attractive base in homes or businesses. It includes measurements, removal, subfloor prep, and finishing touches.

Frozen Pipes

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Frozen Pipes is a service that inspects plumbing to prevent or fix pipes that have stopped flowing due to cold weather, using heat, insulation, and repair techniques to thaw, protect, and restore water supply efficiently and safely.

Hour Emergency Service

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Hour Emergency Service provides urgent, 24/7 help for emergencies. It connects you with quick response, immediate assessment, and essential support or repairs when time is critical, ensuring fast assistance when you need it most.

Mold / Asbestos

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A Mold / Asbestos service identifies and removes mold or asbestos risk in buildings, assesses conditions, tests samples, and safely handles containment, cleanup, and disposal to protect health and prevent structural damage.

Mold Remediation Services

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Mold Remediation Services remove mold from homes or buildings, assess moisture problems, clean affected areas, and restore indoor air quality, using safe methods to prevent future growth and protect health.

Mold inspection

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Mold inspection is a service to check your home for mold growth. A trained inspector visits, looks for hidden damp areas, tests spots if needed, and notes moisture sources. They provide findings and recommendations to fix mold and prevent it from returning.

Painting

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Painting is the act of applying color, typically on surfaces like walls or canvas, to create images, decorate spaces, or express ideas. It involves choosing colors, preparing surfaces, brushes or tools, and layers or finishes to achieve the final look.

Remodeling

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Remodeling is updating or improving a space by changing its layout, structure, or style. It involves planning, demolition, building, installing new fixtures, and finishing touches to make a room more functional or modern.

Residential Cleaning

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Residential Cleaning is a home cleaning service that clears dust, dirt, and grime from living spaces, kitchens, and bathrooms. It includes sweeping, mopping, vacuuming, dusting, and sometimes sanitizing and organizing to keep your house tidy and comfortable.

Restoration Reconstruction

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Restoration Reconstruction is a service that repairs damaged buildings or artifacts and restores them to their original appearance and function, using assessment, careful planning, stabilization, and skilled techniques to rebuild, conserve, and preserve the item or structure.

Storm damage clean up and restoration

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Storm damage cleanup and restoration is a service that removes debris and water, dries and sanitizes spaces, and repairs or rebuilds damaged parts of a home or business after a storm, helping you recover quickly and safely.

Sump Pump

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A sump pump is a device that removes water from basements or crawl spaces to keep floors dry. It collects water in a sump pit and automatically pumps it out through a discharge line when levels rise, preventing flooding and moisture damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is restoring spaces after flooding, leaks, or moisture. It involves drying wet areas, removing damaged materials, cleaning to prevent mold, and fixing structural or cosmetic damage to return the space to normal use.

Water damage-related mold removal

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Water damage-related mold removal is a service that detects and eliminates mold caused by leaks or flooding, dries the area, cleans contaminated surfaces, and may treat with mold inhibitors to prevent future growth, restoring safety and cleanliness.

Wind & Storm Damage Restoration

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Wind & Storm Damage Restoration helps fix homes after wind or storm damage by assessing the damage, securing the property, and repairing or replacing damaged roofs, siding, windows, and interiors to restore safety and livability.

Paul Davis Restoration of West Richmond Reviews

Diane Ainsworth
Diane Ainsworth
4 ★★★★☆
Our experience with Paul Davis company was terrific overall. Everyone we met was kind, knowledgeable and very friendly. We were lucky to work with Liz, who is a dynamo and explained everything to us. Also a man called Jordan was so very nice. The job took longer than anticipated but ultimately things were back to normal. I would definitely recommend this Paul Davis.
Veronica Scholle
Veronica Scholle
5 ★★★★★
I am so happy with the fantastic work Paul Davis Restoration did on our master bathroom, bedroom, closet, laundry room and kitchen. Karen was our project manager and she was terrific to work with on this project. She always communicated the next steps in our project renovations, worked closely with all the contractors and shared when they would arrive so I could make arrangements for my dog. Everyone who came into our home was polite, considerate and left the place spotless. The attention to detail, terrific communication skills and dependability have been truly AMAZING! Karen, is the BEST! My husband and I are so happy to have worked with this great team!
Cindy Denny
Cindy Denny
5 ★★★★★
I could not be more pleased with the work that Paul Davis Restoration did on my home which had a huge tree fall on it during a bad wind storm in February. The tree was removed within weeks of the incident, but repair was very slow to start. I quickly learned that it was no fault of Paul Davis, but was my insurance company requiring more and more information, pictures, etc! Your people worked diligently to get me quality products and to make sure the job was done properly! I was so impressed with the people I worked with...Heidi Coleman and Gary Douthat were always available to answer questions and keep me updated and on top of things. They have a personal touch that most large companies do not have! I would HIGHLY recommend them, and appreciate all they have done to see that my home was repaired to my satisfaction. Thank you for making a terrible situation much easier to deal with...I always enjoyed talking to Heidi & Gary. GREAT PEOPLE!!!
Stephen Forgette
Stephen Forgette
5 ★★★★★
Chad and Amber were awesome in our time of need. The process was made easy and the work they performed was great. Highly recommend using them!
Kyle Van Deusen
Kyle Van Deusen
1 ★☆☆☆☆
Honestly, one of the worst experiences I've ever had working with a business. They lied over and over again. They delayed the project by weeks. The 3rd party contractors they sent out did sloppy work, were unprofessional, and left huge messes. I honestly wouldn't wish Paul Davis on my worst enemy. Do yourself a favor and use *anyone* else. *Update* Since Google doesn't allow you to reply to replies, I just have to edit my review to follow up with your response. 1. We didn't go with you for the non-insurance work because it took 3 weeks to get a quote. By the time we got one, I had waited to weeks, then got 2 more quotes, and got the work finished. 2. Our insurance forwarded us all the communication. You consistently lied about sending everything in. You said it was sent when it wasn't. And when it got sent, you sent incorrect information that made the process have to start over (where you lied about sending it in again). 3. There weren't "a few items" — there was about 40% overcharging — which I've hesitated to call "insurance fraud", but if it's not, it's a severe lack of attention and utter disregard for your customers, as they were only removed after I requested it, got a second copy that was still wrong, then waited three weeks to get the final corrected invoice. There was $2,700 worth of work (on a $7,000 job) you were trying to get paid for but never completed. Lastly, I just wanna say how interesting it is you say you "sincerely apologize" here in the public review — because in our back and forth over the last couple of days, you didn't apologize once. In fact, you repeatedly lied about having never spoke about any of this — but got real quiet when I sent you all the screenshots. Apology not accepted.
Shawn Kopelove
Shawn Kopelove
5 ★★★★★
Had a shakey experience at first, but come to find out it was with insurance company communication with PD. I spoke with the owner, Stuart, who has been a pleasure to work with. Brennan was our site guy for the mitigation portion. Everything went very well and looks great. We will be using them to do the reconstruction portion also.
Lauren Stelzer
Lauren Stelzer
5 ★★★★★
I worked with Greg and his team to mitigate and pack out my house after a tree fell on it. Greg was very helpful and very calming in what was a very stressful situation. He was able to get people in that same day to start the clean-up. He was great at communicating and letting me know what was being done. Once the mitigation was done, Savannah and Greg and their team packed up all of my belongings to go into storage. The way that things were packed and stored appeared to be done with great care. Thanks to the Paul Davis team much of home was able to be cleaned up and look almost normal. I appreciate Greg and the team for all of their hard work making something awful feel a little better.
Pete Waldron
Pete Waldron
5 ★★★★★
We had a small (by comparison) water damage remediation job and were referred to the company by our insuror. They did a great job - very professional, courteous, thorough, and knowledgeable. They kept us informed every step of the way and communicated with the insurance company for additional needs. I would highly recommend Paul Davis Restorations for anyone with similar needs.
Ben Owen
Ben Owen
5 ★★★★★
Needed a company to board up a garage that was victim of an arsonist. At the late hour Paul responded and was on site .He boarded up the doors and windows and returned the next day to board up the missing garage door. Did a great job in a timely manner. If fire strikes he would be the person to call.
Leanna Marciano
Leanna Marciano
5 ★★★★★
Brennan and his team were so courteous and hard working! Very thorough and professional!!
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About Paul Davis Restoration of West Richmond

Paul Davis Restoration of West Richmond serves the Richmond, Virginia community with comprehensive fire damage restoration and related disaster recovery services. Located at 2119 Dabney Rd, Richmond, VA 23230, the team delivers 24/7 emergency response to help properties recover quickly from fire, smoke, water intrusion, and storm events. The company positions itself as a trusted partner for both residential and commercial clients, providing compassionate support and meticulous project management throughout every phase of restoration and reconstruction. Building Restoration Service, Fire Damage Restoration Service, and Water Damage Restoration Service are core categories that reflect the breadth of capabilities available to customers facing the aftermath of a damaging incident. The staff coordinates closely with insurance providers, clients, and third‑party contractors to ensure clear communication, transparent timelines, and quality results from mitigation through completion. Whether it is a basement flood, wind and storm damage, or a full restoration project, the team pursues a steady, methodical approach designed to restore homes and businesses to their preloss condition or better. Alongside technical restoration services, Paul Davis West Richmond emphasizes sensitive handling of contents and personal property, offering Contents Cleaning And Restoration, Contents Cleaning, and full Disaster Restoration to preserve critical items. The service line also covers Emergency Disaster Services, Emergency Response Water Damage, and Emergency Board Up, ensuring immediate stabilization and protection of structures in distress. For interior updates and aesthetic improvements, the firm provides Painting, Remodeling, and Restoration Reconstruction, with attention to detail and adherence to safety standards. The team is equipped to address various hazards, including Mold / Asbestos, Mold Remediation Services, Mold inspection, and Water damage‑related mold removal, ensuring a comprehensive approach to indoor air quality and long‑term structural integrity. In addition to emergency and restoration work, the company offers Commercial Cleaning and Residential Cleaning to help properties present well after a crisis, along with Basement Floods and Sump Pump related services to mitigate future risks. The Client Experience section of the business highlights partnerships with customers who describe the staff as kind, knowledgeable, and responsive, citing project managers and coordinators who explain steps, maintain open communication, and coordinate with contractors to achieve reliable, thorough remediation and renovation outcomes. The West Richmond team also notes the importance of preparedness, offering Hour Emergency Service and 24/7 availability so that families and organizations can access rapid assistance when disaster strikes. Overall, Paul Davis Restoration of West Richmond frames itself as a full‑service disaster recovery and property restoration provider focused on restoring safety, comfort, and normalcy for clients in the aftermath of fire, water, and storm events.

Building Restoration Service

Paul Davis Restoration of West Richmond offers expert building restoration services in Richmond, VA, including fire, water, mold, and storm damage recovery. Fast, professional cleanup, structural repairs, and compassionate, client-focused recovery solutions to restore homes and peace of mind.

Fire Damage Restoration Service

Paul Davis Restoration of West Richmond in Richmond, VA offers Fire Damage Restoration Service to quickly assess, contain, and repair fire and smoke damages, restoring homes with compassionate, certified technicians and advanced techniques for safer, faster recovery.

Water Damage Restoration Service

Paul Davis Restoration of West Richmond in Richmond, VA provides expert water damage restoration, quick moisture removal, structural drying, odor control, and repairs to minimize downtime and restore your property safely and efficiently.

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