Aresco of Tidewater

Aresco of Tidewater Services

Aresco of Tidewater Reviews

Patricia Reinick

5 ★★★★★

Aresco of Tidewater came in to repair our homes damaged walls, ceilings and floor. Blue was very attentive to detail and Johnny and his crew did a great job on repairs. Everyone was professional and courteous. I would definitely refer them to others.

Amy McConnell

5 ★★★★★

Aresco was wonderful. I haven’t gotten the final invoice yet but everything they’ve done is above and beyond expectations. They worked in conjunction with homeowners insurance. Provided clear contracts. Nate, Tyre, Kayleb, Samir, Blue were professional and on time. We had a flood from an air conditioner and it damaged my floors and walls. Mediation was prompt and thorough. They kept in touch with me all the way through this lengthy process of mediation, cleaning, tearing up floors, drying the house out, packing out my entire downstairs, installing the new floors, repairing and painting walls, including ceilings, moving my belongings back in. All this time I was either confined to a wheelchair or using a walker after a fall and fractures so they had to do everything. They left my house looking better than when they started for sure! Very caring, polite and contentious people. Highly recommend!!!

Nicole D

1 ★☆☆☆☆

This was the worst company I’ve ever dealt with. If you are going through a fire or any major disaster and need your belongings packed, cleaned, or stored, please do NOT let your insurance company send your items to this company. My belongings came back broken, poorly handled, and many items were still dirty with a strong smoke smell. The management was completely nonchalant about the issues and showed no urgency or professionalism in fixing the problems. They simply did not do the job they were paid to do. What makes this even worse is that my insurance company paid over $100,000 for their services, and this is the treatment I received. Absolutely unacceptable. Insurance companies: stop using this company. And to anyone else: protect yourself and your belongings—choose someone else, because you will be extremely unhappy with the results.

Teshura Kee

5 ★★★★★

Tyree and Kaleb were great in packing up my house and moving my stuff back in after a water leak. It’s because of them I give Aresco five stars! They did an excellent job that’s exceeded my expectations

Barbara Biro

5 ★★★★★

Aresco of tidewater are very professional!!! After my bathroom and first floor flooded out they came right away to dry everything out and do the demolition. They also worked with my insurance company and adjuster to make sure everything was covered and documented properly! They packed everything out of my house after, did all the repairs and moved me back in :) They kept me up to speed and well informed the entire time. Don't hesitate to call them for anything!!

Esmeralda Anaya

5 ★★★★★

Great company from the pack out crew to the higher management! All parties involved worked amazing my home feels and looks brand new thanks to Aresco’s crew!

Nancy Spiv

5 ★★★★★

I had to call my insurance company back at the end of November because of a pipe leak. The whole house was flooded. She recommended Aresco Of tidewater. They were prompt and did a wonderful job. All my flooring had to be removed and molding and baseboards. it was unreal. They restore new flooring in my house with the molding and baseboards. Took care of any problems I found they were efficient, professional, and pleasant. Understood my concerns explained everything to me and answered all my questions. I would recommend them to anyone. Thank you very much. I appreciate everything you did.

Jan Chapman

5 ★★★★★

Tyre and Nate did an amazing job. My kitchen floaded out and they responded immediatly, dried all the water out, and made sure insurance covered everything damaged including my cabinets !!! I even got a whole new kitchen :) id recommened this company anyday!!!

Dianna Johnson-Dowdle

5 ★★★★★

My roof has a small hole due to storm damage. Leaked into my son's bedroom. Down a portion of wall and had some minor holes in the siding. Aresco took care of this w my insurance company. They packed out and stored my son's bedroom and start to finished the job as fast as the insurance company was allowing us to. The drywall team took good care of the repair inside and the roofers /siding crew made sure there wasn't something that the adjuster had missed. Roof patches are hard to match but they did a good job. All closed in and the room completed they called the next business day to schedule the pack out. Time effective, hard working, considerate of my family and the needs, good quality work. I'm hiring them for other services in the future.

Chris Quinata

1 ★☆☆☆☆

Called my insurance company due to damaged drywall from a leak. An estimator (president of the company) came out and completed an estimate. A week later, another employee reached out to do another estimate since the first guy wasn't familiar with a certain aspect. He then informed me that he's gonna include painting the whole house for whatever reason (90% of the downstairs was painted less than two years ago). After the second estimate came out and was approved by my insurance company, they contacted me and informed me that Ill be needing an additional coat of paint and tried to upcharge me outside of the estimate. By this point, they've tried to squeeze money out of the insurance company and now myself. The president also tried to tell me that if I didn't go through with their service, the insurance company would recoup any payments sent to me. This turned out to be false. Feeling a little weary of the whole situation, I declined to proceed with their service. The employee then informed me that they're charging me an estimate fee and a service call charge. At no time during any of the two visits or three phone calls, did anyone mention anything about these charges, nor was it written in any of the two estimates. Now I'm stuck paying over $500 for an estimate and a service call. The latter because they had to come out a second time due to an error with the first estimator. Unimpressed, and I recommend you stay clear of this company.

About Aresco of Tidewater

Aresco of Tidewater, a Fire Damage Restoration Service located at 3452 Chandler Creek Rd, Virginia Beach, VA 23453, serves as a trusted partner for property owners facing the aftermath of fires, smoke and related damage. The company operates within a broader scope of disaster restoration, incorporating Water Damage Restoration Service, Fire Damage Restoration Service, and Waste Management Service to address complex recovery needs. In third-person overview, Aresco of Tidewater emphasizes a comprehensive approach that blends careful content handling, structural restoration, and responsible waste management to restore dwellings and calm anxious homeowners. The team provides a full spectrum of services designed to minimize downtime and maximize safety. Content Pack-Outs and Content Restoration are offered to secure and recover personal belongings, furniture, and important documents, ensuring that items are packed, protected, and restored with professional care. Emergency Board-Ups are available to secure properties immediately after a damaging incident, protecting against weather exposure and secondary damage. Encapsulations are used to control contaminants and odors during remediation, contributing to a safer and cleaner environment. Fire and Smoke Damage Restoration is a core service, addressing charred materials, soot, and lingering smells, followed by Reconstruction to restore the home’s layout, finishes, and functionality. Mold Remediation is included to combat any mold growth that may accompany water or fire-related damage, helping to preserve indoor air quality. Water Damage Restoration rounds out the service offerings by removing moisture, drying structures, and stabilizing the environment to prevent further deterioration. The company’s integrated approach supports seamless transitions from emergency response to final restoration, with attention to detail and adherence to industry standards. Aresco of Tidewater’s customer-focused philosophy is reflected in positive and varied client experiences. The company’s staff demonstrates professionalism, courtesy, and responsiveness, often coordinating with homeowners insurance to ensure clear contracts, timely communication, and transparent processes. The team’s dedication to returning properties to pre-loss condition is noted in client feedback as “above and beyond expectations,” with several reviews highlighting meticulous packing, thorough cleaning, and careful moving of belongings back into renovated spaces. While some reviews provide cautious reminders about the importance of choosing trusted professionals, the overall impression conveyed is one of reliability, workmanship, and a commitment to client satisfaction. The combination of emergency readiness, careful handling of contents, and comprehensive reconstruction positions Aresco of Tidewater as a capable partner for fire, water, and related restoration needs in Virginia Beach and the surrounding area.

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