PuroClean of Northeast Tacoma

PuroClean of Northeast Tacoma Services

PuroClean of Northeast Tacoma Reviews

Becks Gilley

5 ★★★★★

I really thought that dealing with the water damage from a broken washing machine was going to be a horrible headache, but it turns out that not all of it HAS to be. Nik & team were super fast to get out to our location to check out the situation and then we’re back the next day with everything needed to get our space all dried out. They were clearly trying to preserve our quality of life in our apartment, while also making sure that everything that needed to be addressed got addressed. Very respectful, efficient, time-aware, and responsive (via text & call). I felt very at ease and confident that they were taking care of everything - what a relief.

Alex

5 ★★★★★

I recently called in for a hidden water pipe leak in my crawl space that had caused noticeable dampness and damage to the floor and surrounding walls. Nik was extremely helpful and thorough when walking me through the mitigation process and the estimated cost. His crew worked methodically to remove the wet materials that had been compromised. They cut out damaged sections of wall, identified and removed affected flooring, and set up industrial drying equipment to ensure the crawl space and the surrounding area were fully dehumidified. Throughout the process they kept me informed about each step, explaining what they were doing and why it was necessary. Their attention to detail demonstrated a high level of professionalism and knowledge of the damage restoration. Overall, the service was efficient, thorough, and communicative. The team’s rapid response and clear explanations helped reduce my stress during a disruptive situation.

Eddie Walker

5 ★★★★★

This company is excellent and legitimate. I went with Quick Dry originally but they over promised and under delivered; I was so glad when Nik called me back to check on the project.

Jill Robinson

5 ★★★★★

We had an uknown water leak that had damaged the wall and carpet. Nik and his crew were quick to come out. The wall had to be torn out, the tech did a great job of removing the damaged wall and clean up. I was nervous that it was going to cost a lot of money, but Nik worked with us and price was more than fair. Would definitely recommend!

Bogomaz Studio

5 ★★★★★

Nik and his team were absolutely fantastic to work with. Very easy to communicate with and schedule even on a tight schedule, but most importantly they did a great job. HIGHLY recommend!

Ian Gibbons

5 ★★★★★

Nik and his team at PuroClean are as good as they come. Had an emergency moisture issue right before Christmas and he made time in his schedule right before the holidays to help address it. I highly recommend PuroClean.

Jamie Kinney

3 ★★★☆☆

Fast response and super easy to work with. We had a water leak that caused quite a bit of damage. PuroClean was recommended by our insurance and came out the next day to begin demolition and mitigation. They worked directly with Allstate and we never saw a bill. They did a good job of drying out our home, but were not very careful with their demolition. While taking down some wet sheetrock in our ceiling, they created a large and jagged hole that extended the damage to our walls. They stapled a plastic “zipper wall” to our drywall, leaving marks that needed to filled in before our walls were repainted. They estimated 3 days to dry out the room where the leak occurred but failed to remove enough tile at first, necessitating additional demo work and several more days of large industrial blowers running non-stop while we tried to stay in our home. The whole process took about two weeks.

Heather Lauren

5 ★★★★★

My husband and I had an accident with our tankless water heater that ended up leaking into our closet in our master bedroom. Our insurance adjuster recommended Puroclean and they came out the very next day. Nick was exceptional! Great customer service. He came out, took pictures, videos, and answered all of my questions. The meeting was quick and to the point. Whether you are working with your insurance company or just doing home remodels, I definitely recommend this company for any home inspections and more!

Elizabeth McNeal

5 ★★★★★

We had an incredible experience with PuroClean Northeast Tacoma and can’t recommend them enough. My parents returned from a trip to find that water had been leaking from an upstairs toilet — a stressful and overwhelming discovery, especially late at night. We quickly searched for emergency water restoration services in NE Tacoma and found PuroClean. Within an hour of calling, they were at my parents’ home setting up fans, inspecting the damage, taking photos, and walking us through what to expect. Nik and his team were phenomenal. Nik personally came by every day to check the drying progress, stayed in constant communication, and was always available to answer questions. He and his team were incredibly kind, patient, and professional — and they truly made my parents feel at ease throughout the entire process. It was such a relief knowing they were in good hands. In stressful situations like this, it’s so important to work with people you can trust. PuroClean was responsive, reliable, and offered top-notch customer service from beginning to end. We are so grateful for their help and wouldn’t hesitate to recommend them to anyone dealing with water damage or similar issues.

Chrystal Barnett

5 ★★★★★

Highly Recommend PuroClean for Water Damage Restoration I had an excellent experience with PuroClean when I needed water damage restoration in my home. From the moment I contacted them, their team was incredibly responsive and scheduled a visit right away. They arrived promptly and were very professional throughout the entire process. The crew quickly assessed the damage and got to work, removing the affected areas with precision and care. They were thorough in their work which gave me peace of mind. What impressed me the most was their efficiency and attention to detail. They didn’t waste any time, and it was clear they had a lot of experience handling water damage. The restoration process was completed much faster than I anticipated, and the results were great. I highly recommend PuroClean for any water damage issues—timely, professional, and thorough. They made a stressful situation much easier to handle!

About PuroClean of Northeast Tacoma

PuroClean of Northeast Tacoma is a trusted fire damage restoration service located at 33530 1St Way S Suite 102 52, Federal Way, WA 98003. Serving the community with a comprehensive approach to property repair, the company specializes in fire damage cleanup and repair while also offering a broad suite of water damage restoration services. Their mission is to help homeowners and businesses recover quickly and confidently from disasters, restoring safety, comfort, and peace of mind after an incident. The team emphasizes compassionate customer service, clear communication, and meticulous workmanship, ensuring clients understand every step of the restoration process and what to expect as the project progresses. Their approach combines rapid response with thorough assessment, containment, and treatment to minimize secondary damage and restore structures to pre-loss conditions.

As part of their fire damage restoration service, PuroClean of Northeast Tacoma handles debris removal, odor control, soot and smoke cleanup, structural cleaning, and repair planning. They coordinate with insurance providers to streamline claims and work with licensed professionals to rebuild affected areas. The firm’s fire recovery protocols prioritize safety, employing industrial-grade equipment and proven techniques to stabilize spaces while mitigating further deterioration. The team stays current with industry standards and best practices, ensuring that remediation meets or exceeds local regulations and quality expectations.

In addition to fire-focused services, the company offers a wide range of water damage restoration services to address incidents such as basement overflow, burst pipes, dishwasher leaks, tub overflows, water heater leaks, and other sources of water intrusion. Their water mitigation capabilities include removal of standing water, moisture extraction, and advanced drying methods to prevent mold growth and structural compromise. The staff is trained to perform water damage-related cleanup and repair, including dealing with flooded basements, sewage cleanup, and biohazard considerations when necessary. They also provide specialized services for hoarding cleanup and other challenging scenarios that require careful, respectful handling of affected spaces.

Customer testimonials describe punctual, professional, and compassionate service, with emphasis on rapid response times and thorough communication throughout the restoration journey. Clients highlight the team’s ability to explain mitigation steps, estimate costs transparently, and coordinate efficiently with insurance providers. PuroClean of Northeast Tacoma remains dedicated to delivering high-quality outcomes, helping properties recover more quickly and enabling occupants to regain daily routines with confidence. The company’s offerings, from fire damage cleanup & repair to an expansive set of water damage-related services, position them as a reliable partner for homeowners and businesses facing the aftermath of water and fire events. Their commitment to restoration excellence is reflected in consistent customer satisfaction, diligent workmanship, and a focus on preserving the value and safety of every restored space. They strive to minimize disruption while delivering dependable, professional results that clients can trust in times of crisis.

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