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Robinson Restoration

Robinson Restoration, a fire damage restoration service in Kent, WA, provides comprehensive recovery solutions including fire, smoke, and odor remediation, contents cleaning, and structural stabilization. With 17 services, they restore homes and belongings efficiently.

Fire Damage Restoration Service at 22171 72Nd Ave S in Kent, WA 98032

Operational
★★★★★
Rating: 4.9 based on 71 reviews
Address: 22171 72nd Ave S, Kent, WA 98032
Phone: 12067611005
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Robinson Restoration

Robinson Restoration Services

Burst Pipe Cleanup

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Burst Pipe Cleanup is a service that quickly fixes and clears water damage after a burst pipe, stops leaks, removes excess water, dries and sanitizes the area, and repairs or replaces damaged pipes and fixtures to prevent more problems.

Flood restoration

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Flood restoration is cleaning up and repairing damage after excess water, like removing water, drying surfaces, and fixing structure and belongings to prevent mold and further damage.

Flooring

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Flooring is the service of installing and replacing the surface coverings on floors, such as wood, tile, carpet, or laminate, including measuring, prepping the area, cutting materials, fitting them securely, and finishing edges for a durable, attractive floor.

Free Inspection

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Free Inspection is a no-cost check of your item or space to assess its condition, safety, or suitability. A technician visits, examines relevant parts, notes findings, and may recommend further steps, with no obligation or fees upfront.

Mold Remediation

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Mold Remediation is the process of safely removing mold from your home or business and correcting moisture problems to prevent it from returning, including containment, cleaning, and repairs to protect indoor air quality.

Mold Removal

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Mold Removal is a service that cleans up mold growth in homes using inspection, containment to prevent spread, and safe removal with cleaning and drying so surfaces are restored and mold won’t return, improving air quality.

Mold damage restoration

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Mold damage restoration cleans up and removes mold after water damage, stops spread, dries the area, and repairs surfaces to restore a safe, healthy home environment.

Mold inspection

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Mold inspection is a service where a trained pro checks your home for mold growth, moisture, and sources of dampness. They inspect rooms, look for visible mold, test air or samples if needed, and provide a report with findings and repair recommendations.

Mold remediation

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Mold remediation is cleaning and removing mold from your home, fixing moisture problems, and preventing future growth with proper cleaning, containment, and professional equipment to restore a safe, healthy indoor environment.

Plumbing

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Plumbing is the service of fixing and installing pipes, fixtures, and fittings for water supply, drainage, and heating in homes or buildings. It involves diagnosing leaks, repairing pipes, and installing or maintaining bathrooms, kitchens, and appliances.

Remodeling

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Remodeling is updating or changing parts of a home or building to improve function or appearance. It involves plans, sometimes permits, and tasks like renovating rooms, updating kitchens or bathrooms, expanding spaces, and installing new fixtures or finishes.

Sewage Cleanup

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Sewage Cleanup is a service that removes and treats wastewater, sewage, and related contamination from homes or buildings. It involves safety gear, pumping and cleaning, disinfecting surfaces, odor control, proper waste disposal, and restoration to safe, livable conditions.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of wastewater and spoiled materials after a sewer backup or spill. It involves identifying contamination, removing standing water, disinfecting surfaces, and sanitizing to prevent health risks.

Structural Drying

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Structural Drying is a service that uses specialized equipment to dry out water-damaged buildings, focusing on removing moisture from walls, floors, and structural wood to prevent further damage and mold, and to stabilize the structure for repairs.

Water Extraction

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Water Extraction is the process of removing water from a location or material using pumps or absorption to dry surfaces, containers, or soils. It involves equipment setup, pumping or soaking, monitoring, and safe disposal or reuse of the extracted water.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural and cosmetic damage to prevent further harm and restore a home or business.

Water damage-related mold removal

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Water damage-related mold removal is a service that identifies and removes mold caused by water intrusion, dries and sanitizes affected areas, fixes moisture sources, and prevents future recurrence to restore safe, clean indoor air.

Robinson Restoration Reviews

Randi Covin
Randi Covin
5 ★★★★★
We hired Robinson Restoration after a boiler joint failed and leaked what we thought was a small amount of water in our laundry room, but turned out to be more serious than it appeared. They did a fantastic job from first contact to insurance claim approval. Jeremy was our first contact and he was fantastic, making it an easy decision to hire Robinson over two other contractors who gave us estimates. Jeremy explained everything, inspected thoroughly, was obviously very knowledgeable, rightly urged me to file an insurance claim immediately, and even offered to help me with the claim. Once we hired them, Pierre took over as project manager and did a fabulous and very professional job getting everything done in a timely manner. Every single Robinson employee who came out was terrific - courteous, competent, and very professional. Pierre documented everything very well, resulting in quick claim approval once the restoration work was completed. I highly recommend Robinson if you have water damage. Thank you Jeremy, Pierre, Ismael, Joseph, Jesus Hernandez, and Lawrence! You are all awesome!
Donna B
Donna B
5 ★★★★★
Robinson did a great job for us when we had a water leak requiring removal of some drywall and mold remediation. Jeremy Young was our project manager, he was excellent - he clearly explained everything, gave me a lot of confidence in his knowledge, and was very attentive to detail. He came out for the final inspection and was not happy with what he saw, so called another crew to come back and fix a few things, including cleaning up an area the first work crew did not adequately seal off. Nehemiah and Moises came to do the final cleanup, and they were outstanding (I wish they'd done all our work!).
Antonia Dorn
Antonia Dorn
1 ★☆☆☆☆
Changing my earlier review of Robinson Restoration from 5 stars to 1, since 0 isn't an option. TLDR: They took advantage of elderly and disabled folks needing help. They didn't deliver a "free quote" as requested by me (and I do not live on site). They proceeded to act as if my aunt had home insurance (she thought she did, was remembering incorrectly from years prior), not listening to me when I said I was managing this because she has memory problems, and are now pushing an unjust bill for incomplete work on her. Full story: I sincerely regret calling Robinson for a "free quote" when I called to get my elderly aunt help. I called and told them that I was managing this situation with her home because she was unfit to make her own decisions anymore and was experiencing significant cognitive and physical decline. This showed in her inability to handle this water leak in her home on her own or with the help of my elderly mother that was around to help with what she could. Pierre rather talked to my aunt and filed an insurance claim with her since she said she had home insurance. She didn't in fact have home owners insurance, she was remembering incorrectly from 2 years prior, and he expedited the work before confirming that she even had insurance. Upon learning this, I canceled the content manipulators from coming to her home myself to avoid more charges. Pierre told me that the most we could expect to pay was a few hundred dollars since Robinson wasn't trying to cause my elderly & demented aunt harm. I then get a bill for $2500 and this was just for them to remove a small portion of drywall and set up dehumidifiers. On top of this, Pierre was unprofessional in the way he spoke to my sister and I (which the Seattle area manager did address promptly) and now dealing with their billing team I can say the same about them. They are calling my aunt and my mom instead of calling me as their point of contact that started this whole thing, and saying we are being unresponsive because I am fighting them on this bill. I emailed them the day I got the bill fighting it and answered countless phone calls as I was trying to quickly move my aunt out of her home to avoid foreclosure. On top of this, my disabled cousin lived with them making the need to protect my family and their resources the best I could even higher. Even being aware that they didn't fulfill the initial ask for a "FREE QUOTE" as I requested, then being told that my aunt lost her home due to fraud and subsequent results from her memory loss, they are still sending me this insane bill for minimal and incomplete work. I fully believe that Robinson and Pierre took advantage of elders and their disabilities, claiming they wanted to help. I do not recommend this company to anyone seeking help for their family members, ESPECIALLY those that heavily need the support of others, or for their own homes unless they have a pretty penny to dish out when only asking for a "free quote". If I had been given the quote as asked, I would have determined at that time that she did not have the funds to pay for this and would have denied any work. Robinson should have kept the promise for the work I asked be delivered at the time and waited to confirm before racking up this grossly unjust bill and then telling a 77 year old woman and her 49 year old disabled son that are now technically homeless that they have to pay $2500 from mid January now or they are being sent to collections. I will never again work with Robinson Restoration.
Jinwoo Park
Jinwoo Park
5 ★★★★★
Robinson Restoration handled our water leak repair perfectly. Pierre was fantastic— he explained the whole repair process clearly before starting and kept us updated every step of the way. Their communication is top-notch, and they are very responsive even after the job is complete. Professional, reliable, and highly recommended!
Karie
Karie
5 ★★★★★
Hunter and Marcus were amazing! Work done fast and efficiently. Care was taken to make sure work was done according to mandated industry guidelines and laws governing regulations. We are very pleased with our experience Robinson Restoration.
Tammy Mathis
Tammy Mathis
5 ★★★★★
We contacted Robinson Restoration regarding a water leak in our dining room. Moses and Nehemiah arrived at our home within a few hours of the call to assess the situation and began the necessary work promptly. They demonstrated professionalism, courtesy, and expertise throughout the process. Both technicians provided clear communication, explaining each step of the evaluation as it progressed. We would confidently recommend their services. Thank you.
robert towle
robert towle
5 ★★★★★
Moises and Nehemiah were professional and kept us up to date. They answered all of our questions. They protected the wood floor and rug areas. Very respectful. We felt at ease with them in our home. Completed job in a timely manner. We would welcome them back if need arises.
Kim Gansneder
Kim Gansneder
5 ★★★★★
Pierre Culliver and Joe did a walk-thru of my basement and they were both very professional and courteous while doing their work. I have appreciated their constant communication while they have worked in my basement, always updating me when they would arrive. I would highly recommend Robinson Restoration services if you have water damage. Moises and Nehemiah from Robinson Restoration were very thorough and courteous throughout their workday. They kept me updated on their work and let me know their next steps on the process. They are hard workers.
Kai Kalii
Kai Kalii
1 ★☆☆☆☆
We had our upstairs toilette overflow, which leaked downstairs into our kitchen ceiling. So we call this company over. They try to make it sound like they’re on your side and blah blah blah. Sure the demo work was completed, (which wasn’t an enormous task by any means) and damaging all kinds of unnecessary things in the process, which all have to then be replaced by the result team, which then make it MORE money the rebuild team has to request when it comes time to rebuild. Robinsons don’t care about that because all they care about is tearing everything out and getting paid their money by the insurance company. So after destroying multiple things and simply tearing out the drywall and taking the upstairs bathroom floor out and then putting in some dehumidifiers, they then charge my insurance company $22,000!!!!! This is about 3x the normal cost of anyone else. Which some may say “well who cares it’s not your money” which is true, it’s not my money, BUT when it comes time for us to get money for the rebuild from the insurance company, they are NOT HAPPY with how much the just got ripped off from Robinson that they don’t want to pay for the amount it’s going to cost to fix everything that robinsons destroyed. Not to mention when they did the demo, something else started leaking , and the project manager pretty much said “that wasn’t us” and I had to contact the higher up to come over, mind you they charge you every time they have to come out. This company is not trust worthy. Sure they’ll get the job done on their end while likely destroying a bunch of other pieces of your property, but they are more money hungry than all other companies. My rebuild team said for them to charge $22,000 for that amount of work is insanity and likely explains why the insurance company isn’t approving the money needed to rebuild. They’ve only offered us $4000 to rebuild. How can Robinson charge $22,000 to tear it all out but only $4000 to rebuild. Robinsons will make things much harder for you after they wipe their feet all over you. Do not trust this company.
Darren Takeshita
Darren Takeshita
5 ★★★★★
Pierre really did a fantastic job walking us through the process that Robinson Restoration does. More importantly, he did it in a calm and thorough manner that made us feel at ease, at a time of stress. The clean up crew were efficient and mindful of keeping the area clean. Pierre's follow up was also helpful to check up on the work and to give us updates. Very thankful of their work as well as their help with the insurance process.
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About Robinson Restoration

Robinson Restoration is a professional fire damage restoration service located at 22171 72Nd Ave S, Kent, WA 98032. Serving the Kent area, the company provides a comprehensive range of categories and services that address both fire and water incidents, ensuring homes and businesses are restored quickly, safely, and efficiently. The team emphasizes thorough assessment, careful containment, and meticulous cleanup to minimize secondary damage and protect occupants’ health. Their offering spans fire damage restoration service and water damage restoration service, reflecting a holistic approach to disaster recovery. The staff coordinates closely with insurance providers to facilitate smooth claim processes and strives to keep clients informed from initial contact through final walkthrough. They prioritize compassionate, courteous communication, clear explanations of the scope of work, and timely updates throughout each project. Their service philosophy centers on professional craftsmanship, adherence to industry standards, and accountability for results, helping clients recover peace of mind after a damaging event. The company maintains a broad toolkit of capabilities, including structural drying, water extraction, and debris cleanup, as well as odor control and sanitization measures essential after fire and water incidents. In addition to immediate response, Robinson Restoration offers long-term recovery options such as remodeling and flooring to restore both the functionality and aesthetics of affected spaces. They also provide free inspections to assess damage comprehensively before proposing a remediation plan. The team is equipped to handle mold-related concerns that may arise after water intrusion, offering mold remediation, mold removal, and mold damage restoration services where necessary. The combination of skilled technicians, project management, and customer-focused service has earned a reputation for dependable restoration work. Clients frequently note the company’s prompt arrival, clear communication, and diligent work order documentation, which supports efficient insurance claims and timely project completion. Robinson Restoration remains committed to delivering high-quality workmanship, transparent pricing, and thoughtful care for clients navigating the complexities of fire and water damage recovery. Their Kent location serves as a central hub for rapid mobilization to nearby neighborhoods, ensuring that emergency responders and residents receive responsive, professional service when every hour counts.

Water Damage Restoration Service

Robinson Restoration in Kent, WA offers comprehensive water damage restoration services, including quick water extraction, drying, mold prevention, and complete rebuilds to restore your home safely and efficiently after floods, leaks, or storms.

Fire Damage Restoration Service

Robinson Restoration in Kent, WA offers expert Fire Damage Restoration Service to quickly assess, clean, and restore fire-damaged homes and belongings, with smoke and soot cleanup, deodorization, and reconstruction to help you recover fast.

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