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Kustom Disaster Restoration

Kustom Disaster Restoration in Fryelands Business Park, Monroe, WA offers comprehensive fire damage restoration services from a trusted local team. 36 services available.

Fire Damage Restoration Service at 14253 169Th Dr Se in Monroe, WA 98272

Operational
★★★★★
Rating: 4.7 based on 118 reviews
Address: 18025 Hwy 99, Lynnwood, WA 98037
Located in: Fryelands Business Park
Phone: 14258927596
Emails:
Adam Brown (Operations Manager, National And Large Loss Division) - [email protected]
Alex Payne (Large Loss Estimator/Consultant) - [email protected]
Andrew Zavodney (Assistant Project Manager) - [email protected]
Employees: 200
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Kustom Disaster Restoration

Kustom Disaster Restoration Services

24/7 Emergency Response

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24/7 Emergency Response is a round-the-clock service that quickly detects, communicates, and coordinates help during urgent incidents, providing immediate support, safety checks, and rapid access to qualified responders and resources.

24/7 Emergency Restoration Services

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24/7 Emergency Restoration Services are rapid-response cleanup and repair for damage like floods, fires, or storms, available anytime to assess damage, stop further harm, remove debris, and restore your home or business quickly and safely.

Applied Structural Drying

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Applied Structural Drying is a professional process that uses specialized equipment to dry water-damaged buildings and materials. It involves removing moisture, monitoring humidity, and safely restoring structure to prevent mold, warping, and further damage.

Assessment & Documentation

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Assessment & Documentation is a service that helps evaluate a person or process and records clear, organized results. It involves planning what to assess, collecting evidence, analyzing findings, and creating reports or records for reference and accountability.

Boarding Up

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Boarding Up is a service that quickly covers windows or doors with sturdy boards after damage or during construction to protect property from weather, theft, and debris. It involves measuring, cutting, and securely nailing or screwing boards in place.

Building Consulting

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Building Consulting helps clients plan, design, and manage construction projects. It involves advising on feasibility, budgets, permits, timelines, risk, and quality, and coordinating engineers, architects, and contractors to ensure a successful build.

Building Stabilization

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Building Stabilization is a service that strengthens and steadies a structure to prevent movement, settle or collapse. It involves assessing foundations, adding supports, braces, or anchors, and implementing measures to restore safety and stability.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using cleaning solutions, water, and machines. It involves pre-treating spots, agitating fibers, extracting dirty water, and sometimes deodorizing or applying protective coatings.

Commercial Property

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Commercial Property service helps you buy, sell, or manage business-focused real estate like offices, shops, or warehouses, including valuation, leases, tenant coordination, and property upkeep to support business needs.

Covid 19 Decontamination Services

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Covid 19 Decontamination Services clean and sanitize spaces to remove germs and viruses, using approved disinfectants, equipment, and safety protocols to make areas safe again for people to use.

Disaster Restoration

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Disaster Restoration helps recover and repair homes or buildings after fires, floods, storms, or other emergencies. It involves assessing damage, removing water or debris, drying, cleaning, deodorizing, and restoring structure and contents to safe, usable condition.

Environmental Remediation

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Environmental Remediation is the process of cleaning up polluted soil, water, and air to protect people and ecosystems. It involves assessing contamination, planning cleanup, and using methods like removing waste, treating water, and restoring sites safely.

Fire Damage Cleanup

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Fire Damage Cleanup is a service that safely removes smoke, soot, and damaged materials after a fire, secures the area, cleans and deodorizes surfaces, and rebuilds or coordinates repairs to restore the home or business.

Fire Reconstruction

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Fire Reconstruction is the process of restoring and rebuilding a property after a fire, including assessment, cleaning, damage repair, replacing damaged structure and contents, and ensuring safety and codes are met to return it to livable condition.

Fire Water Damage

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Fire Water Damage is a service that restores spaces after fire and water emergencies. It involves assessing damage, drying, removing debris, sanitizing, replacing damaged materials, and repairing systems to restore safety and usability.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that assesses fire and smoke damage, removes soot and debris, cleans and deodorizes spaces, and fixes structure and safety issues, returning a home to a safe, livable condition.

Flood Cleanup And Water Damage Restoration

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Flood Cleanup And Water Damage Restoration is a service that fixes homes after flooding by removing water, drying out walls and floors, cleaning and sanitizing, repairing damaged areas, and preventing mold to restore safety and livability.

Flooded Basement Repair

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Flooded Basement Repair is a service that cleans up water damage, dries out spaces, removes moisture, fixes leaks, and restores walls, floors, and electrical systems after flooding to prevent mold and return the basement to a usable, safe condition.

Hardwood Floors

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Hardwood Floors is a service that installs or refinishes wooden floorboards, smoothing, staining, sealing, and protecting them to look durable and attractive in homes or businesses.

Mold Damage

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Mold Damage service identifies and removes mold growth caused by moisture, inspects affected areas, dries and sanitizes surfaces, and repairs or restores spaces to prevent recurrence, ensuring healthier indoor air and safer environments.

Mold cleaning

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Mold cleaning is removing mold growth from surfaces to improve air quality and prevent damage. It involves identifying mold, sealing off areas, cleaning with appropriate cleaners, drying moisture, and sometimes treating or replacing affected materials.

Mold damage restoration

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Mold damage restoration is fixing areas damaged by mold after water leaks, floods, or humidity. It involves identifying mold, stopping moisture, removing moldy materials, cleaning surfaces, deodorizing, and restoring the area to safe, normal conditions.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture problems, and hidden mold. A technician visits, visually inspects areas, may use moisture meters and cameras, and provides a report with findings and recommendations.

Mold mitigation

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Mold mitigation is the process of removing mold growth from your home and fixing the moisture problems that caused it, including cleaning affected areas, drying spaces, repairing leaks, and applying treatments to prevent recurrence.

Mold remediation

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Mold remediation is cleaning and removing mold from buildings to stop its growth and prevent health issues. It involves inspecting for mold, fixing moisture sources, cleaning affected surfaces, and using proper containment and safety practices.

Proactive Disaster Plan Development

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Proactive Disaster Plan Development helps organizations prepare for emergencies by identifying risks, defining roles, setting procedures, and creating practical steps, checklists, and trainings to respond quickly and continue essential operations.

Restoration Process

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Restoration Process is a service that repairs and renews damaged items or structures, restoring them to their original look and function. It involves assessment, cleaning, repair work, and finishing touches to ensure durability and quality.

Roof Repair

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Roof Repair is fixing leaks, damaged shingles, and worn-out parts of a roof to prevent water entry and keep a building dry. It involves inspecting for problems, replacing or repairing materials, sealing joints, and ensuring proper drainage and stability.

Structural Repair And Reconstruction

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Structural Repair And Reconstruction is a service that fixes damaged building parts and rebuilds or strengthens structures to restore safety and usability, including assessing damage, repairing foundations, walls, beams, and roofing, and updating to current standards.

Total Restoration

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Total Restoration is a service that repairs, restores, and refreshes homes or objects to their original condition, handling cleaning, fixing damage, repairing materials, and sometimes updating finishes to improve appearance and functionality.

Water Damage Mitigation

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Water Damage Mitigation is a service that stops water from spreading after a flood or leak and removes it safely. It includes assessment, water extraction, drying, deodorizing, sanitizing, and repairs to prevent mold and further damage.

Water Extraction

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Water Extraction is the process of removing water from a material or area, such as floods or damp buildings. It involves using pumps or pumps, dehumidifiers, and drying equipment to remove moisture, prevent damage, and restore normal conditions.

Water damage restoration

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Water damage restoration is the process of cleaning up and repairing spaces after flooding or leaks. It includes stopping the source, drying surfaces, removing water, sanitizing, drying from inside out, and fixing damaged walls, floors, and contents to restore normal use.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair involves removing excess water, drying and dehumidifying the area, preventing mold, and fixing damaged materials like walls, floors, and ceilings to restore the space safely and quickly.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by moisture after floods or leaks, dries affected areas, removes contaminated materials, sanitizes surfaces, and repairs or restores the space to prevent future mold.

Water removal

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Water removal is the process of taking excess moisture out of a broken pipe, flooded area, or damp space. It involves extracting water quickly, drying surfaces and air, and sometimes using pumps, vacuum, or heaters to prevent damage and mold.

Kustom Disaster Restoration Reviews

Pocahontas Tyan
Pocahontas Tyan
5 ★★★★★
I had a water leak in my bathroom due to a broken faucet, and Kustom US handled the entire insurance restoration process for me. From start to finish, their team was professional, responsive, and easy to work with. They communicated clearly with both me and my insurance company, and the repairs were done quickly and to a high standard. My bathroom looks even better than before the damage. I really appreciate their help and would definitely recommend Kustom US to anyone dealing with property damage.
D L
D L
5 ★★★★★
We had an excellent experience with Kustom after a leak in our bathroom caused water damage. From the very beginning, Mario and the team were professional, responsive, and handled the work with great care and attention to detail. Thanks for all your hard work!
Sara
Sara
5 ★★★★★
We had a great experience with this company The young men they sent out were professional, very knowledgeable and were able to access the situation and keep us and insurance updated throughout the process. Kevin, Bryan, Liam, Luis and Juan were respectful of our space, keeping everything contained to one area and cleaning every step of the way. I would use and highly recommend again!
Belle Rucker
Belle Rucker
5 ★★★★★
Luis,Bryan, Kevin and Waldo provided outstanding service. Very prompt in responding and professional in addressing a water damage problem from a busted line in bathroom Fans ,dehumidifiers place right away to aide on drying above and below Continuous follow up on my concerns and questions. Looking forward to working with restoration team to put it all back together 🥰 Kustom US is an all inclusive service company you can depend on to make sure that your home is safely taken care of Thank you for your quality service Belle Rucker
Greg Anderson
Greg Anderson
5 ★★★★★
I highly recommend Juan Melchor from Kustom Disaster Restoration. Juan is extremely professional and knowledgeable about his trade. It is clear that he has put great effort into honing his craft and always strives to be the best at what he does. Thank you Juan!
Nathan McKinney
Nathan McKinney
1 ★☆☆☆☆
My experience with this company was initially quite positive with helpful and friendly staff. However, after meeting one of their employees, Mario, I was left dismayed at his behavior and cannot recommend this company. After the meeting was completed, Mario made a phone call outside. He apparently didn't know I could hear him because his language was extremely vulgar, repulsive, and disrespectful to whoever was on the other side. If that's the kind of employee that this company hires, then I recommend looking for another company.
Sharon
Sharon
5 ★★★★★
The company sent four people Kevin,Aldo, Juan and Louis to help me with my water damage. They are very helpful, and very hardworking. I really appreciate all of their work and support. Thank you!!!
Ruby Voss
Ruby Voss
5 ★★★★★
Amazing company. Everyone I have worked with has exceeded my expectations. They are very positive, proactive with communication, easy to work with, and skilled at their jobs. I have referred their services to my family and friends as well, and my family members are equally delighted. Love Kustom!!
Ann Connolly
Ann Connolly
4 ★★★★☆
We had a leaky kitchen faucet that resulted in water damage under the sink, in the wall and adjoining cupboards. Kustom did a thorough job drying areas for repair, restoring wall and cupboards and following up on details until all was completed to our satisfaction. The workmen throughout the process were efficient and very pleasant to have working in our home.
Jazmin Torres
Jazmin Torres
3 ★★★☆☆
Update: They finally came in to dispose the toilet and the other stuff. They charged $8,000 only for a bathroom demo and never disposed the toilet and curtain holder since agust 2024. We called Melinda, the project manager, and she said she would send someone, but nobody came. We have been calling and calling, but she stopped answering our calls. We never did the bathroom reconstruction with them because they never started after the demo even though we were calling and calling and calling them to ask them start the reconstruction. We had someone else to do it in December. Yes, for 4 months with had no bathroom. Their customer service is horrible. I hope that after this review they finally come to get the toilet to dispose it.
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About Kustom Disaster Restoration

Kustom Disaster Restoration is a comprehensive Fire Damage Restoration Service located at 14253 169Th Dr Se, Monroe, WA 98272, situated in Fryelands Business Park. Serving the community with a full suite of restoration capabilities, the company specializes in timely and thorough responses to fire, water, and mold-related incidents. The team operates with a strong emphasis on transparency, meticulous assessment, and collaborative communication with clients and insurers to ensure a smooth restoration journey from initial response to final reconstruction. Their dedication to safety, cleanliness, and high standards helps customers return their properties to pre-loss conditions and, in many cases, exceed expectations.

In addition to fire damage cleanup and repair, Kustom Disaster Restoration provides a broad range of services designed to address multi-faceted property issues. They offer 24/7 Emergency Response and 24/7 Emergency Restoration Services to minimize secondary damage, along with applied structural drying, water extraction, and advanced mitigation strategies for water damage scenarios. Their assessment and documentation practices ensure thorough record-keeping for insurance purposes, while boarding up, building stabilization, and structural repair services protect and reinforce properties during the restoration process. The company also delivers comprehensive environmental remediation, including mold inspection, mold mitigation, mold remediation, and mold cleaning to address indoor air quality and safety concerns.

For commercial and residential settings alike, Kustom Disaster Restoration provides services such as disaster restoration, total restoration, and proactive disaster plan development. They manage the full restoration process, including fire damage cleanup and repair, fire reconstruction, and fire water damage remediation, as well as roof and structural repairs. Cleaning and restoration offerings extend to carpet cleaning, hardwood floors care, and comprehensive cleanup of flood and water damage, including flood cleanup, water damage restoration, and water damage-related cleanup and repair. The team also handles Covid-19 decontamination services to ensure safe, sanitized environments. Their workspace-oriented services cover commercial properties, building consulting, and ongoing customer support to maintain continuity and minimize disruption during repairs.

Located in Fryelands Business Park, the team is known for its proactive and responsive approach, working closely with clients to understand needs, coordinate with insurers, and implement a clear restoration plan. They are committed to delivering total restoration outcomes that restore both function and comfort to damaged properties, with an emphasis on quality workmanship and respectful, professional service. Kustom Disaster Restoration is dedicated to helping customers recover quickly from fire and related property damage while prioritizing safety, cleanliness, and efficient communication throughout every phase of the project.

Water Damage Restoration Service

Kustom Disaster Restoration in Monroe, WA offers expert water damage restoration services to quickly extract water, dry structures, and restore your home or business with minimal disruption and lasting peace of mind.

Fire Damage Restoration Service

Kustom Disaster Restoration in Monroe, WA offers expert fire damage restoration to quickly assess, extinguish, clean, and rebuild fire-affected spaces, minimizing smoke, soot, and structural damage for a safer, restored home or business.

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