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MaxCARE of Washington, Inc

MaxCARE of Washington, Inc provides expert fire damage restoration services in Sumner, WA, offering comprehensive recovery solutions with a wide range of 42 services. Trusted for thorough cleanup, repairs, and restoration after fire damage.

Fire Damage Restoration Service at 16208 60Th St E in Sumner, WA 98390

Operational
★★★★★
Rating: 4.5 based on 263 reviews
Address: 16208 60th St E, Sumner, WA 98390
Phone: 12538646445
Emails:
Leah Barta (Industrial Hygienist) - [email protected]
Donna Mcneal - [email protected]
Employees: 50
Hours:
Monday 8AM-4:30PM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM
Saturday Closed
Sunday Closed
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MaxCARE of Washington, Inc

MaxCARE of Washington, Inc Services

24 Hour Emergency Response

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24 Hour Emergency Response is a round-the-clock service that quickly detects, assesses, and responds to urgent problems, dispatching help, coordinating resources, and keeping you informed until the situation is resolved.

Board Up And Tarping

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Board Up And Tarping is a service that quickly covers damaged windows or openings with boards and tarps to protect a property from the weather and prevent further damage until repairs can be finished.

Carpet Installer

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A Carpet Installer removes old flooring, prepares the surface, lays down fresh carpet, cuts to fit, & installs padding and seams, then trims edges to create a smooth, durable floor covering for homes or offices.

Ceiling Water

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Ceiling Water is a service that cleans and maintains water-related ceilings, kitchens, or bathrooms by removing leaks, dampness, and stains, and applying sealants or coatings to prevent future moisture damage.

Commercial Disaster Restoration Services

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Commercial Disaster Restoration Services helps businesses recover from damaging events like fire, flood, or storms by assessing damage, cleaning up, securing the site, restoring systems, and returning operations to normal safely and efficiently.

Complete Recovery

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Complete Recovery is a supportive service that guides you through a structured plan to restore health or wellbeing after illness, stress, or hardship. It involves assessment, personalized steps, gradual activity, rest, and ongoing coaching to regain balance and resilience.

Comprehensive Disaster Restoration

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Comprehensive Disaster Restoration is a service that helps repair and recover homes after disasters by assessing damage, removing debris, drying and cleaning, repairing structure, and restoring utilities, contents, and safety to pre-disaster condition.

Content Storage

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Content Storage is a service that securely saves your files, images, and documents in the cloud so you can upload, organize, access, and back them up from anywhere, with simple tools to manage versions and permissions.

Disaster Strikes

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Disaster Strikes is a service that simulates emergency situations to help teams practice response, coordination, and decision-making during crises, including communication, resource management, and recovery planning.

Emergency Board Up

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Emergency Board Up is a fast service that secures a damaged property by placing sturdy boards over doors and windows to prevent entry, weather damage, and further harm while you arrange repairs or insurance, typically done quickly after an incident.

Emergency Board Up And Tarping

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Emergency Board Up And Tarping is a quick response service that protects a damaged building by boarding up broken windows or doors and tarping roofs to stop leaks and deter further damage until full repairs can be made.

Emergency Roof Tarp

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Emergency Roof Tarp is a rapid temporary cover service that shields a damaged roof from rain and weather. It involves assessing damage, placing a sturdy tarp over affected areas, securing it tightly, and arranging follow-up repairs to restore the roof.

Emergency Water Mitigation

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Emergency Water Mitigation is a fast, professional service that stops further water damage after floods, leaks, or storms. Technicians remove standing water, dry and dehumidify areas, assess for mold, and salvage or protect belongings to restore safe, dry conditions quickly.

Fire & Smoke Restoration

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Fire & Smoke Restoration is a cleaning and repair service that restores buildings and belongings damaged by fire, smoke, and soot. It includes assessment, debris removal, deodorizing, cleaning, and repairing structural and cosmetic damage to return spaces to normal.

Fire Damage Restoration Procedures

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Fire Damage Restoration Procedures describe how professionals clean, repair, and restore a property after a fire, including assessing damage, removing soot and water, cleaning contents, repairing structure, deodorizing, and ensuring safety before returning to normal use.

Fire damage cleanup & repair

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Fire damage cleanup & repair restores a home or business after a fire, removing soot and smoke residue, sanitizing affected areas, removing damaged materials, and rebuilding or repairing structure and finishes to make the space safe and livable again.

Flood & Water Damage

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Flood & Water Damage is a service that quickly responds to water-related problems, removes excess water, dries out spaces, prevents mold, and restores damaged floors, walls, and belongings to their pre-incident condition.

Flooring

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Flooring is the service of installing or replacing the floor in a space, using materials like wood, tile, carpet, or laminate. It involves measuring, removing old flooring, preparing the surface, laying the new material, and finishing edges and trims for a smooth, durable floor.

Home Remodel

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Home Remodel is a service that updates and improves parts of a house, like floors, walls, kitchens, or bathrooms. It involves planning, budgeting, sourcing materials, and coordinating trades to refresh the home’s look and functionality.

Home Repair

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Home Repair is a service that fixes and maintains essential parts of a home, such as plumbing, electrical, heating, walls, and appliance problems. It involves diagnosing issues, performing repairs, and ensuring safety and proper function.

House Restoration

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House Restoration is a service that repairs, renovates, and restores an old or damaged home, improving structure, safety, and appearance. It can include fixing plumbing and wiring, replacing floors and ceilings, and restoring finishes to return the house to good condition.

Mold Inspection And Remediation

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Mold Inspection And Remediation is a service to find moisture-loving mold in buildings, assess its extent, and safely remove it while fixing sources of moisture to prevent future growth. It includes inspection, containment, cleanup, and prevention steps.

Mold inspection

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Mold inspection is a professional check of your home to find mold growth, moisture problems, and hidden damage. It involves a visual survey, moisture tests, air quality checks, and guidance on cleanup or remediation to keep your indoor air healthy.

Painting

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Painting is the activity of applying color to surfaces like walls, canvases, or objects to create art or decorate. It involves choosing materials (brushes, palettes, paints), preparing the surface, and applying layers to form images, patterns, or designs.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and fittings that carry water, gas, or waste in homes and buildings. It involves repairs, leak fixes, water heater work, and ensuring safe, working plumbing systems.

Plumbing Repairs

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Plumbing Repairs is fixing leaks, clogs, or broken pipes in homes or buildings. It involves diagnosing problems, replacing or repairing pipes, fittings, faucets, and fixtures, and ensuring safe, proper water flow and drainage.

Remodeling

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Remodeling is updating or changing parts of a home to improve style, function, or value. It involves planning, budgeting, demolition, renovating spaces (kitchens, bathrooms, living areas), installing new fixtures, finishes, and often improving layout and safety.

Residential And Commercial Disaster Restoration

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Residential And Commercial Disaster Restoration is a service that helps homes and businesses recover after disasters like fires, floods, or storms, including assessment, cleanup, drying, repair, and restoring safety and functionality.

Restoration Procedures

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Restoration Procedures is a service that helps recover and repair data, objects, or environments after damage. It involves assessing damage, planning steps, and carrying out fixes, backups, or restoration to a safe, functional state.

Rodent Damage

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Rodent Damage is a service that identifies, prevents, and repairs harm caused by rodents, including inspecting for droppings and chew marks, setting humane or protective measures, and restoring damaged structures and insulation.

Roofing

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Roofing is the work of installing or repairing the top covering of a building, protecting it from rain and weather. It involves removing old material, inspecting the roof, choosing and laying new shingles or tiles, and ensuring a waterproof, sturdy finish.

Routine Maintenance

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Routine Maintenance is a regular check-up and upkeep of your system to prevent problems. It involves cleaning, updating software, checking hardware, replacing worn parts, and testing performance to keep everything running smoothly.

Sewage Backups

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Sewage Backups is a service that addresses wastewater coming into a home or business. It involves locating the blockage, pumping out and cleaning the sewage, sanitizing affected areas, and repairing any damaged plumbing to prevent reoccurrence.

Sewage cleanup

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Sewage cleanup is professional cleaning and sanitizing of areas contaminated by sewage spills, backups, or sewer line leaks, removing water, waste, and debris, drying surfaces, treating with disinfectants, and restoring safety and cleanliness.

Smoke And Fire Damage Restoration

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Smoke and Fire Damage Restoration is a service that cleans up and repairs fire and smoke damage in homes or businesses, including removing soot, odors, and damaged materials, cleaning HVAC, and restoring structure and finishes to safe, habitable condition.

Smoke Damage

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Smoke Damage is a cleanup service that removes soot and ash, neutralizes smells, and restores belongings and spaces after fires. It involves assessment, deodorizing, cleaning surfaces, and deodorization to make areas safe and habitable again.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by storms, including inspecting roofs, windows, and structures, documenting damage, coordinating insurers, and restoring safety and functionality quickly after severe weather.

Structural Damage

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Structural Damage is a service that checks and fixes problems in a building’s structure, such as cracks, sagging, or movement. It involves inspection, assessment, and repair planning to restore safety and stability.

Water Damage Repair

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Water Damage Repair is a service that fixes rooms and buildings soaked by leaks or floods. It involves inspecting the damage, removing excess water, drying and dehumidifying, cleaning, sanitizing, and repairing or replacing damaged materials to restore safety and usability.

Water Leakage

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Water Leakage service identifies and fixes unexpected water escapes in your home or building, locating the source, assessing damage, and repairing pipes, fittings, or fixtures to prevent further leaks and water waste.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and repairs structural damage to restore a home or building after leaks, floods, or spills. It includes assessment, extraction, drying, dehumidifying, and repairs.

Water damage-related mold removal

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Water damage-related mold removal is a service that detects and removes mold growth caused by leaks or flooding, dries and dehumidifies the area, cleans contaminated surfaces, and restores safety and moisture balance to prevent future mold.

MaxCARE of Washington, Inc Reviews

Holly Brown
Holly Brown
5 ★★★★★
Exceptional work from start to finish with dry-out, asbestos removal, then repairs led by cintractor Jason, drywall/texture/painting by Emerson, and flooring by Ishmael, and transitions/trim by Logan. Excellent communication, all showed up on time and completed high-quality work. Very much appreciated and used all the ideas Jason had to complete this project, I would 100% recommend and use this team again!
Archana Kumar
Archana Kumar
5 ★★★★★
We had drywall repair and painting project that we got done with MaxCare. Zack was the inspector/poc who took care of us. Process was smooth with no project hiccups. Despite the timelines being pushed due to availability, once we had the contractors in, the repairs were completed in a timely fashion. Zack was very professional and I want to mention the contractor William did an amazing job with the repair and painting. Highly recommend!
H K
H K
5 ★★★★★
Despite delays and the occasional lack of communication, I am giving 5 stars due to quality of actual work completed and project management. Details below: Admin staff - found myself constantly reaching out rather than receiving phone calls with info and updates. Water mitigation - No complaints. They were stellar. Packout - Items were packed with care and organized. Project management - Mike was very helpful in explaining the process and helping me stay within budget. Fantastic job with my project! Subcontractors - Very satisfied with the quality of work that was done.
Pat Smoll
Pat Smoll
5 ★★★★★
MaxCare did quality work repairing damage from a shower leak in master bath which extended into master bedroom. Once Zac was assigned as the project manager, repair work commenced quickly. He kept us informed of the work schedule and crew tasks, always was punctual for meetings, communicated often and clearly, and was easily reachable by phone and text. Interactions with Zac were always courteous and friendly. Couldn't ask for a better project manager. Great service and outcome !
Liz Wolter
Liz Wolter
1 ★☆☆☆☆
I could honestly write a novel on all the reasons NOT to use Maxcare of Washington, however, Google reviews has a character count and I have WAY exceeded it already. If you are reading this and are considering hiring this company, read in detail my review along with all the additional 1-star reviews. Believe them, because there is a very good chance you will run into the same problems we all did. We hired Maxcare after our insurance, USAA, recommended them after we had water damages in our house that resulted in 2 separate claims (upstairs and downstairs). Prior to hiring them, I talked to Amanda Ross who was very friendly and very convincing. They were hired to complete work in our master bathroom, front living room, and dining room. It took them approx. 3.5 years to complete it (Nov 2021 - June 2024. They were over a year into the job (VERY SLOW) when we realized it was a mistake hiring them but it was too late, we were stuck. The only thing we could do was to keep asking for a different project manager and for them to re-do the bad work. Unfortunately, due to each of the project managers being so unreliable, unprofessional, and unorganized, (Cecil Caster, Amanda Ross, and Mark Scott) we ended with Connor Roesch (Owner) near the tail end of the project, to finally get the remaining work done correctly. I have attached a list of just a few (not all) of the concerns we brought up while they were doing work on our house (see attachments). Note, I wish I had MORE photos to accompany this review but have attached a few. Had Maxcare’s project managers been on site more often and communicated more clearly with both their contractors and customers (us), I think a lot of the mistakes could have been avoided. When it came time to pay, Maxcare (Mark) kept accusing us of not paying our bill despite us only receiving (2 separate claims = 2 invoices). After multiple emails over the course of 3- 4 months, we finally got the 2nd invoice and immediately requested an itemized breakdown of costs for both of them. After another few weeks, we finally got a breakdown of the costs. We discovered that Maxcare over charged us almost $15,000! No, this is NOT an exaggeration! (Ask Connor). Maxcare tried charging us for materials we BOUGHT, work and services NEVER completed, and work THEY had to redo due to their own mistakes. Over the course of the 3-4 years Maxcare was doing work on our house, their ratings on Google jumped from 2.X% to 4.X% several different times due to over 100 questionable 5-star reviews. Review carefully and you will see a pattern of reused words with another employee’s name thrown in. (Yelp is more accurate). I HATE leaving bad reviews but the stress of dealing with Maxcare for such a long time was tolling not only our marriage but our mental and physical health. I don’t want anyone else making the mistake we did! With the exception of a few subcontractors, there was only 1 Maxcare employee we truly trusted when it came to doing work in our house - Nick Pierce. He fixed many of the mistakes the other contractors made. Despite him making one of the mistakes mentioned in the attachment, that he ultimately took responsibility (bathroom ceiling paint), he was absolutely great to work with and was communicative, trustworthy, and talented. If he has been assigned to do work in your house consider yourself lucky. Unfortunately, we didn’t meet him until over a year into our nightmare when he was hired to fix most of the other contractors’ bad work for us. My 1-star review does NOT reflect on him what-so-ever. I hope he is eventually stable enough to be able to go back to working for his own business “Quality Woodworking” because he does not need this company ruining his reputation. I genuinely hope that this review helps save someone from all the years of stress we went through having to deal with this incompetent company. I also hope USAA (or any other insurance companies) never send another customer their way after the way we (both us and USAA) were treated.
Dan Wrye
Dan Wrye
5 ★★★★★
We used MaxCARE for repair of a flooded bathroom. They cleaned and dried the room inside and out, tore out damaged materials, repaired tiled floor, replaced damaged drywall, textured, painted, added new trim and vanity, and reseated toilet. Various team members completed each task. Project Manager Zac was excellent in communicating with us and keeping the project on schedule. The end result is excellent. We are very appreciative for the quality of the work done. Thank you, Zac, and team members!
Bobbie Green
Bobbie Green
5 ★★★★★
Called MaxCare within hours after the water damage, they came same day got straight to work. Very professional and great work. Worked with the insurance company and had great design and quality of work. Packed out the kitchen to make room for new cabinets with great care. i was not worried about my possessions at all. Kevin Corbin was a great project coordinator. Kept me informed and scheduled everything working with my schedule. Before and after pictures, say it all.
Beth Vick
Beth Vick
5 ★★★★★
Maxcare did a great job completing the rebuild from a water leak in our laundry room. Zac, the project manager, was always easily accessible for phone and text and did a good job helping us restore our home to its previous condition.
Keri Silvers
Keri Silvers
5 ★★★★★
I wish I could give the entire Maxcare team a 10 star review! Every person from the front desk, initial person assessing the water damage, the project manager and the repair team were beyond professional, highly skilled and deeply caring. This was an extremely stressful situation for me and they instantly made me feel like I was in phenomenally capable hands and I was treated with respect and care the entire time. My home looks absolutely amazing and I give them my highest recommendation.
MH Scott-Harmon
MH Scott-Harmon
5 ★★★★★
MaxCARE was phenomenal to work with from start to finish. From the front office to the pack-out team to the assessment team to the project manager to the floor crew and beyond...we felt cared for and listened to during the entire process. Every person was so kind and knowledgeable, and I would recommend MaxCARE in a heartbeat to any friend, family member, or neighbor looking for a contractor to do work. They made a terrible situation so much better, and we couldn't be happier with our floors and bathroom. Nick was amazing! And when the team made a mistake in the work, they were more than quick to make it right. High quality work by even better people. Can't thank MaxCARE enough!
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About MaxCARE of Washington, Inc

MaxCARE of Washington, Inc is a comprehensive fire damage restoration service located at 16208 60Th St E, Sumner, WA 98390. Serving residential and commercial clients, the company stands as a trusted partner for emergencies and recovery efforts related to fire, water, smoke, and related storm impacts. The organization positions itself as a full-service construction and restoration entity, bringing together expertise in fire damage restoration procedures, smoke damage cleanup, and a broad spectrum of related services to restore properties to their pre-loss condition. With experience in board up and tarping, emergency water mitigation, and roof tarping, MaxCARE focuses on rapid response, safety, and meticulous craftsmanship from initial assessment through final detailing. The firm’s service philosophy emphasizes comprehensive disaster restoration, combining content storage, packout and inventory, and careful handling of belongings to minimize secondary losses during repairs. Clients can expect a coordinated approach that integrates assessment, remediation, remediation planning, and reconstruction, ensuring work progresses in a cohesive, timely manner. The company leverages training and standards across multiple disciplines, including fire and smoke restoration, water damage repair, mold inspection and remediation, and asbestos testing services, when necessary, to address health and safety considerations and regulatory requirements. MaxCARE’s scope extends to remodeling and home repair needs that arise after a loss, offering home remodel, remodeling, flooring installation, painting, and carpentry services as part of the recovery process. By combining skilled craftsmanship with project management, the company aims to deliver complete recovery—covering from initial containment to final finish work—while maintaining clear communication and a focus on budget and schedule adherence. The team extends beyond immediate remediation to include long-term prevention and maintenance recommendations, helping clients understand opportunities to improve resilience against future incidents. Customers repeatedly highlight the company’s commitment to quality and accountability, noting professional project management, timely execution, and thorough attention to detail across drywall repair, texture, painting, flooring, and trim work. While responses vary, many reviews reflect appreciation for transparent communication, dependable scheduling, and a dedicated workforce that prioritizes safety, cleanliness, and customer care during stressful recovery moments. MaxCARE positions itself as a dependable choice for families and businesses seeking a compassionate, thorough, and compliant restoration partner, capable of handling complex, multi-phase restorations with a focus on delivering durable, high-quality results that restore both structure and peace of mind.

Water Damage Restoration Service

MaxCARE of Washington, Inc offers fast, reliable water damage restoration in Sumner, WA, including leak detection, water extraction, drying, mold prevention, and complete structural restoration to restore your home or business quickly and safely.

Asbestos Testing Service

MaxCARE of Washington, Inc offers professional asbestos testing services in Sumner, WA. Our certified technicians provide accurate sampling, rapid analysis, and clear results to ensure safety and compliance for homes and businesses.

Construction Company

MaxCARE of Washington, Inc. is a Sumner-based construction company delivering reliable building, remodeling, and project management services with a focus on safety, quality, and client satisfaction for residential and commercial projects in Washington state.

Fire Damage Restoration Service

MaxCARE of Washington, Inc. offers professional fire damage restoration in Sumner, WA, restoring your home or business quickly with expert odor removal, soot cleaning, structural stabilization, and content restoration to help you recover after a fire.