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Crossroads Property Rescue

Crossroads Property Rescue in Morgantown, WV specializes in expert fire damage restoration services, offering comprehensive property recovery and recovery solutions.

Fire Damage Restoration Service at 3335 Smithtown Rd in Morgantown, WV 26508

Operational
★★★★★
Rating: 4.7 based on 62 reviews
Address: 3335 Smithtown Rd, Morgantown, WV 26508
Phone: 18553793222
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Crossroads Property Rescue

Crossroads Property Rescue Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that detects urgent issues, provides immediate guidance, coordinates rapid assistance, and keeps you updated until help arrives or the situation is resolved.

Air Duct & Vent Cleaning

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Air Duct & Vent Cleaning involves removing dust, dirt, mold, and debris from home or building air ducts and vents, then cleaning or sanitizing the ducts to improve airflow, indoor air quality, and system efficiency.

Chemical Cleanup

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Chemical Cleanup is a service that removes hazardous chemicals from spaces, equipment, or soils. It involves assessing risks, isolating spills, safely containing and disposing of wastes, and restoring safe, compliant conditions through cleanups and testing.

Cleanup And Mitigate

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Cleanup And Mitigate is a service that identifies and removes problems, fixes damage, and reduces future risks by applying safety patches, restoring systems, and implementing preventive measures to keep things secure and running smoothly.

Commercial Property

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Commercial Property is a service that helps businesses buy, lease, or manage office, retail, or industrial spaces. It involves finding suitable properties, negotiations, leases or sales, and ongoing property management or advisory support.

Construction Repair

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Construction Repair is a service that fixes and restores buildings, structures, or sites after damage or wear. It involves assessing damage, planning fixes, repairing or replacing materials, and ensuring safety and quality.

Contents Restoration

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Contents Restoration is a service that recovers lost or damaged data from devices, backups, or drives, aims to recover files, photos, videos, and documents, and helps restore access, often with safety checks and optional preservation of original data.

Crawl Space Encapsulation Services

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Crawl Space Encapsulation Services protect and dry your crawl space by sealing it with vapor barriers, insulation, and a vapor-tight enclosure; it involves sealing vents, sealing gaps, installing dehumidifiers, and sometimes sump pump or drainage work to prevent moisture and mold.

Crawl Space Solutions

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Crawl Space Solutions is a service that fixes and protectscrawl spaces under homes by sealing moisture, improving air flow, and sometimes installing supports or drainage to prevent damage and mold, creating a healthier, drier space.

Damage Reconstruction

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Damage Reconstruction is a service that assesses and restores damaged goods or materials. It involves inspecting the damage, planning safe repairs or replacements, and applying techniques to return the item to its original function and appearance.

Decontamination Services

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Decontamination Services cleans and removes hazardous substances like chemicals, biologicals, and pollutants from spaces, equipment, and surfaces to make them safe. It involves assessment, containment, cleaning, disinfection, waste handling, and validation to ensure cleanliness.

Direct Insurance Billing

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Direct Insurance Billing is a service where providers bill your insurance company directly for covered services, handling claims, approvals, and payments so you pay only any remaining balance. It simplifies payments and speeds up processing.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service to safely remove soot, smoke, and water damage after a fire, clean and sanitize affected areas, and restore damaged structures, flooring, walls, and belongings to their pre-fire condition.

Flooring

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Flooring refers to the installation or replacement of floor surfaces in homes or buildings, such as wood, tile, carpet, or laminate. It involves choosing a material, preparing the floor, measuring, cutting, fitting, and finishing for a durable, attractive floor.

Foundation Repairs

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Foundation Repairs involves fixing the structural base of a building to stop settling, cracks, or movement. It typically includes assessment, underpinning or pier installation, leveling, and stabilizing surrounding soil to restore safety and stability.

French Drains

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French Drains are underground trenches filled with gravel and perforated pipe that redirect surface water away from foundations or low-lying areas, preventing soggy soil. Installation involves digging a trench, lining with gravel, placing pipe, and covering it to divert water.

Hazardous Material Cleanup

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Hazardous Material Cleanup is a service that safely removes dangerous chemicals, spills, or contaminants from a site, uses protective gear and specialized equipment, follows strict safety rules, and restores the area to a safe, usable condition.

Home Reconstruction

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Home Reconstruction is a service that repairs and rebuilds damaged or deteriorated parts of a house, restoring structure, safety, and livability. It includes assessing damage, replacing materials, updating systems, and restoring finishes to return the home to its pre-damage condition.

Hvac System

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Hvac System is a service that installs, maintains, and repairs heating, cooling, and air quality equipment to keep indoor spaces comfortable. It involves system design, installation, routine maintenance, repairs, and performance checks.

Insurance Claim

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Insurance Claim is the process of asking your insurance company to cover costs or losses from an event like a car accident, health issue, or home damage. It involves reporting the incident, providing evidence, and the insurer reviewing and paying eligible expenses or reimbursements.

Mold Issue

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Mold Issue is a service that inspects spaces for mold growth, identifies moisture sources, assesses risks, and provides steps to remove mold safely and prevent recurrence, including cleanup guidance and moisture control recommendations.

Mold Treated

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Mold Treated is a service that removes mold spores and treats surfaces to prevent future growth, improving air quality and safety in homes or buildings. It involves inspection, cleaning, and applying preventive solutions to affected areas.

Mold damage restoration

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Mold damage restoration is the process of removing mold, drying and cleaning affected areas, and repairing and restoring your home to safe, healthy condition after water damage or moisture problems.

Mold remediation

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Mold remediation is cleaning and removing mold from homes to improve air quality and prevent health issues. It involves identifying moisture sources, containment to prevent spread, cleaning surfaces, and repairing or drying affected areas.

Natural Disasters

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Natural Disasters is a service that explains major weather and geological events, like hurricanes, earthquakes, floods, and wildfires. It provides simple overviews, safety tips, causes, impacts, and how to stay informed and prepared.

Property Cleanup

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Property Cleanup is a service that tidies and restores spaces by removing debris, trash, and clutter, sweeping, washing surfaces, and arranging items to leave the area neat, safe, and ready for use or occupancy.

Property Damage

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Property Damage is a service that helps assess, document, and handle repairs or compensation for damage to someone's property, such as homes, cars, or belongings, often including filing claims, estimating costs, and coordinating repairs or settlements.

Property Reconstruction

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Property Reconstruction is a service that rebuilds or repairs a property after damage, restoring structure, systems, and appearance to its original or improved condition, often involving assessment, planning, repairs, and cleanup.

Property Repair

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Property Repair is a service that fixes or restores parts of a building or home, such as walls, roofs, pipes, and electrical systems. It involves assessing damage, planning repairs, sourcing materials, and completing safe, durable fixes.

Repairs & Rebuild

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Repairs & Rebuild fixes and restores products or systems that are damaged or worn. It includes diagnosing issues, replacing or repairing parts, updating components, and rebuilding to return the item to proper working condition.

Repairs & Reconstruction

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Repairs & Reconstruction is a service that fixes damage and rebuilds structures after wear or disasters, covering assessment, planning, replacing broken parts, restoring safety and usability, and returning spaces to their original or improved condition.

Rescue Services

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Rescue Services are teams and systems that locate, assist, and safely transport people in danger or distress, such as during floods, fires, or accidents, using trained personnel, equipment, and coordinated response efforts to save lives and reduce harm.

Specialized Drying

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Specialized Drying is a service that uses advanced methods to thoroughly remove moisture from materials or spaces, preventing damage. It involves precise equipment, tailored techniques, and careful monitoring to ensure safe, effective drying without harming the items or surroundings.

Vapor Barrier Installation

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Vapor Barrier Installation is placing a moisture-tight layer in walls or floors to stop damp air from passing through, protecting insulation and structure. It involves measuring, sealing joints, and ensuring full coverage during construction or renovation.

Water Clean Up

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Water Clean Up is a service that removes contaminants from water, making it safe to use. It involves assessing pollution, filtering or treating the water, testing for safety, and restoring it for drinking, irrigation, or recreational purposes.

Water Heater Leaks

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Water Heater Leaks is a service that checks, identifies, and fixes leaks from your home water heater, whether from tanks, connections, or valves, to prevent water damage andensure safe, efficient operation.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that identifies and removes excess water, dries and sanitizes affected areas, and repairs damaged structures, insulation, and flooring to prevent mold and restore safety and function.

Water damage-related mold removal

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Water damage–related mold removal is a service that treats mold growth caused by leaks or flooding. It involves identifying moisture, safely removing mold, drying and cleaning the area, and preventing future moisture to restore a safe, healthy space.

Water removal

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Water removal is the process of taking excess water away from a space or item, using pumps, pumps, or dehumidifiers. It involves locating moisture, extracting liquid water, and drying the area to prevent damage and mold growth.

Crossroads Property Rescue Reviews

Duane Adams
Duane Adams
5 ★★★★★
My first impression of Crossroads Property Rescue was when project director Brian K. came to our flooded building and started assessing the damages. A busted waterline had released 16k gallons of water throughout our 4,000 square ft facility. Brian Went over the building foot by foot to determine the extent of the damage. He was very knowledgeable and Professional about the way he explained what needed to be done and how they were going to make it happen. The team that came in next, had their work cut out for them. Majority of the carpet was totally saturated, a lot of drywall was ruined, insulation was soaked as was some baseboards and studs. The team quickly started vacuuming up the water and getting it out of the building. Joshua E was leading the team. I could tell that he and all the guys knew what they were supposed to be doing and how to get it done right. There were blowers everywhere helping to get the moisture out and removing materials that were beyond repair. It took a lot of pressure off of my wife and I knowing that we had professionals on the job that were working hard to get things under control. I would recommend Crossroads Property Rescue to anyone.
Dalton Herto
Dalton Herto
5 ★★★★★
Crossroads was my first call. Had a water line bust in a commercial bathroom above the ceiling. Absolutely destroyed the restroom as well as got water into a great deal of other areas in the building. Crossroads was there within 30 minutes of my call then got all hands on deck to get drywall cut out and water sucked and dried up. Their speed of service saved a great portion of the building from needing a massive amount of work. One area which was not very salvageable was the restroom where the pipe burst. On the restoration side of things. Jason, Eddie and RJ took full control of the restoration for the commercial restroom. Removing stall walls and sink fixtures (saving what they could) and pulling drywall/insulation out. They worked hard starting at 6am daily, Monday-Saturday to get the place back to normal with not only speed but great attention to detail. It was genuinely worth the cost to get these professionals out here, quality of work was unmatched. They even saved us a good bit of money over the whole thing by having us deal directly with the folks doing the counter top as well as going above and beyond the normal all the way through. Next time I have a serious problem, Crossroads is my first call. So happy to have worked with these guys!
Donnie J Edwards Jr
Donnie J Edwards Jr
5 ★★★★★
Every room in my finished basement (including the garage) was affected by a sewage backup caused by a clogged/collapsed sewer main. They quickly took care of everything to get my house safe and sanitary. Crossroads Property Rescue is the only company I will use in the future if disaster strikes again. Absolutely the best! They are quick responders who are compassionate, professional, courteous, knowledgeable and a joy to be around. A special thanks to Jim, Joshua, Cody, Joey, Justin, and Kaden. These guys are fantastic!
Daniel R.
Daniel R.
5 ★★★★★
Want to say thank you to Crossroads and their entire team. They took care of us professionally and most importantly, promptly during a desperate time. Thank you all so very much
Debbie West
Debbie West
5 ★★★★★
Crossroads Property Rescue did an amazing job cleaning up my water damage. Wes and Jody worked very hard to repair my damages. They were knowledgeable, trustworthy, reliable, experienced, and compassionate! Thank you to all who worked on my project!
Kylee Linger
Kylee Linger
5 ★★★★★
Cannot praise this company enough! I had an ice dam issue in January, and they were at my townhome extremely fast! Drew and Corey have been a fresh breath of air to work with during the demolition phase of my claim. I can tell they truly care about me, my home, and my cats. It's very convenient that they handle the details with your insurance company too. I use State Farm, and they were thrilled to know I was working with Crossroads. It's clear that they are a very reputable and trustworthy company.
Hubert Holdsworth
Hubert Holdsworth
5 ★★★★★
Our home was damaged due to a hot water tank rupturing and destroying all of our hardwood floor. We immediately called Crossroads and their mitigation team promptly arrived and began the cleanup and taking up of the floor. Joel, Justin and Drew were the mitigation crew and they did a fantastic job. We met several times with Jayson and Bobby who helped us immensely in making plans to restore our house. They were very knowledgeable and provided us with everything we needed. Once the actual construction started we were very lucky to have Wes and Shaun do the work. Both of these men are very skilled and meticulous in their work. They repaired a damaged wall, replaced damaged insulation, installed a beautiful floor as well as all the trim and painting that completed the job. I can’t over emphasize the terrific job that they did and thank them enough. Everyone at Crossroads was so easy to work with and so knowledgeable about our needs and what would be needed to repair our home. I would definitely recommend Crossroads to anyone in need of restoration of your home.
Brenda Coleman
Brenda Coleman
5 ★★★★★
I highly recommend Crossroads Property Rescue to anyone looking for a fast, honest and reliable restoration contractor. Jim listened to and addressed all of my worries setting my mind at ease. I knew I was in good hands when I met Jason and his team Wes and Shaun. Jason was always professional, courteous and friendly. Kevin with Red Bird Construction was able to save my carpet making it look brand new again. This team went above and beyond to ensure I was satisfied. It was a pleasure working with this company.
Vishal Shah
Vishal Shah
5 ★★★★★
I strongly recommend Crossroads Property Rescue. They were recommended to me, and I am delighted with their services. I went with them for restoration work after some water damage, and was so pleased with their services that I decided to engage them for repair work as well. Jason St Ours and Dustin were top notch professionals! They reached out consistently to provide progress updates, educated me on the repair process & options, and completed the work in a timely fashion. Our property looks brand new, and this is a testament to the skill of the employees working here. I have to also give a special shout out to Allison & Julia from the home office. They are thorough professionals and know how to manage customer happiness :). Restoration and repair work is stressful, but Crossroads made it easy. Two thumbs up all the way!
William Leister
William Leister
1 ★☆☆☆☆
12/17/25 - The floor is now starting to sag again, The drywall and trim in the bathroom is cracking. I would stay away from this company. They left a message in this review to contact them, I called and left a message with the secretary and she said she would have someone call me back, No one ever did. I will be posting new pictures as soon as I can. Use another company for your water damage needs. anyone but this place.. If anyone asks I will tell them to go somewhere else, I've already told a few and they went elsewhere.. When they were told about the issues they sent the guys that actually did the work to look at it, Of course they said nothing was wrong. Why wouldn't you send an actual company guy and no the contractor. When they did the estimate it was an actual crossroads guy. The walls in the bathroom are cracking. Probably because the floor is starting to sag.. Cracks in bathroom and sagging floors are getting worse. The Drain they installed around the foundation doesn't work at all. Water is still getting into crawlspace. The parts that they Jacked up and supported with the wood supports like in the pictures has began to sink again. Purchased a property where they fixed the floor that had sagged over the years. Started checking things and the wall between the 2 bedrooms is not level, its out over an inch from top to bottom. I have a copy of the estimate they gave the previous owner. and they did not do a lot of the things listed on there but charged them the whole price. Like they were supposed to jack up the floor in a couple rooms and it looks like they were supposed to use concrete piles to support it, but they just used pieces of wood nailed together which are sitting on the ground not on blocks or concrete. And that vapor barrier is just laying on the ground and not attached around the edges so I'm not sure if its really doing anything. Other things are wrong also but I'm not going to put them all here.
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About Crossroads Property Rescue

Crossroads Property Rescue is a comprehensive fire damage restoration service located at 3335 Smithtown Rd, Morgantown, WV 26508, serving residential and commercial clients in the region. The company specializes in rapid, professional responses to fire-related incidents, helping property owners recover from damage and restore safety, structure, and comfort. Their approach combines thorough assessment, careful planning, and coordinated execution to minimize disruption and downtime for homes and businesses alike. From the moment a distress call is received, Crossroads Property Rescue mobilizes a skilled team to stabilize the property, extract water if present, and begin debris removal, smoke and soot cleanup, and odor control. Their service philosophy emphasizes clear communication, compassion, and accountability, ensuring clients understand every step of the mitigation and restoration process as they navigate insurance claims and reconstruction timelines.

The company offers a broad suite of services designed to address the full spectrum of fire-related consequences, including fire damage cleanup & repair, damage reconstruction, and home reconstruction, as well as more specialized tasks essential to thorough restoration. They provide 24 / 7 emergency response to handle urgent scenarios, ensuring fast arrival times and immediate containment to avert further damage. In addition to fire-focused work, Crossroads Property Rescue is equipped to manage related issues such as water damage restoration, mold remediation, and hazardous material cleanup, reflecting a holistic approach to restoring safety and environmental quality. Equipment and procedures are aligned with industry best practices to support structural integrity, air quality, and durable rebuilds.

Clients benefit from licensed and insured professionals who can facilitate direct insurance billing, manage documentation for insurance claims, and coordinate with subcontractors and suppliers to streamline restoration projects. The team is proficient in contents restoration, debris removal, and cleaning of building interiors, floors, walls, and structural components affected by fire, smoke, and water exposure. They also offer damage reconstruction and repairs & rebuild services, ensuring that every phase—from initial mitigation through final finish and restoration—is conducted with meticulous attention to detail. Amenities and capabilities extend to crawl space encapsulation and solutions, vapor barrier installation, and specialized drying and decontamination processes, all designed to prevent future moisture intrusion and mold growth. The breadth of services supports both commercial properties and residential homes, with dedicated crews prepared to address the unique needs of each site.

Crossroads Property Rescue emphasizes collaboration with clients, insurance representatives, and property managers to minimize downtime and restore operations as quickly as possible. Their commitment to quality is reflected in their references and documented work history, which highlight professional assessments, efficient remediation, and respectful interaction with homeowners and business operators. With a focus on safety, efficiency, and restoration excellence, Crossroads Property Rescue remains a trusted partner for fire damage restoration and related services in Morgantown and the surrounding area.

Water Damage Restoration Service

Crossroads Property Rescue in Morgantown, WV offers comprehensive water damage restoration, quick response, expert extraction, drying, mold prevention, and restoration services to restore your property safely and efficiently.

Building Restoration Service

Crossroads Property Rescue in Morgantown, WV offers expert building restoration services to revive historic and damaged structures with skilled craftsmanship, sustainable methods, and timely project management for durable, safe results.

Fire Damage Restoration Service

Crossroads Property Rescue in Morgantown, WV offers expert fire damage restoration, including debris removal, smoke odor control, soot cleanup, structural drying, and complete rebuilding facilitated by certified technicians and rapid response to restore your property safely and efficiently.

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