Graystone Restoration

Graystone Restoration Services

Graystone Restoration Reviews

April Myers

5 ★★★★★

Jason L. shepherded us through the traumatic process of recovering from Hurricane Milton. We had to stay on the West Coast so he single-handedly managed the complicated challenge of coordinating many workers in a gated community and a locked building with many HOA rules. We opted to do some remodeling as part of this project, as well as removing popcorn ceiling and upgrading the plumbing, so he managed the very slow process of acquiring permits as well. Our only regret was hiring our own contractor for the countertops and they made a mistake that Jason alerted us to, then the company ignored our calls for two weeks, creating a delay. Jason acted as point person on that issue as well, thank you! My advice is: don’t do your own thing, let Graystone handle it! I want to mention all our furniture had to be moved and worked around and nothing was even chipped. Jason made our last few punch list issues disappear with ease and recommended a couple of folks for unrelated work we needed. Very happy with the end result!

DTCT TrialSec

5 ★★★★★

Graystone did an excellent job with our mold remediation. Jerry and Jukyii were a pleasure to deal with. They are hard workers that are friendly and courteous. Their attention to detail and tidiness while they work made it so we didn’t feel like we were in a demolition zone. Thank you!!

Brendan Minard

5 ★★★★★

Graystone Restoration did a great job. They handled our flooring, cabinets and bathroom shower and floors. Tim was our project manager and handled everything really well. All issues I had, he addressed and was polite and helpful throughout. I would absolutely recommend Graystone for any repair, restoration or insurance job.

Doug Goldsmith

5 ★★★★★

Anthony and Jerry did the job with a level of professionalism and attention to detail above and beyond anything in my recent memory. My entire house was flooded. They came in and meticulously focused on making sure things got dried out, and also stood with me as the insurance adjuster went through to ensure she didn't miss anything. If you need the best in terms in service quality work. and a great attitude, I would say RUN, don't walk, to hire this team. I couldn't be happier!

Terra Seidule

5 ★★★★★

Like new again. Jason, Josh, Donovan, Ed, and the whole crew was very helpful and very thorough and needed no oversight or even follow up on my part. I went through a couple of restoration companies to try to help me before they came along and after getting frustrated, I got referred to them by my insurance company. Finally a company I can trust! Would refer.

Karen Dougherty

5 ★★★★★

Just wanted to give my recommendation for Greystone Restoration. Everything looks awesome! They were easy to work with, super thorough, and kept me informed throughout the project. Tim and Eric happily answered any questions I had and were always considerate of my time. Not only did they do a great job with the project, they took pride in ensuring the areas were cleaned of any debris after the job was complete. I would highly recommend Greystone for any housing projects.

Loretta Stallone Bailey Koshkin

5 ★★★★★

We used Graystone's services to remediate flood-related damage to several areas of our home caused by a ceiling collapse due to a ruptured water line in our attic. These included replacement of flooring and baseboards, drywall repair, painting, and removal/storage ("pack-out") of furniture while the flooring was being replaced. Work began on October 6 with the removal and detailed inventorying (supervised by Stacey) of the furniture. Work on flooring replacement (done by Carlos Rubio and Alex Blue) and drywall repair/painting (done by Shawn Harvey) commenced on October 7 and was completed on October 20. Prior to all this work, we had multiple meetings with Tim Richards, Graystone's assigned project manager, to develop a detailed work plan and cost estimate. In brief, all of Graystone's services were outstanding. They were performed as scheduled in the work plan by the abovenamed individuals in a thoroughly professional, knowledgeable, and efficient manner. Tim was on-site each day to oversee the process and otherwise maintained close communication with us by phone, text, and email to answer questions that arose. Stacey and her crew ensured that our furniture was very well protected and carefully removed (in doing so, they went the extra mile in dislodging a troublesome Murphy bed!). The flooring and baseboard work by Carlos and Alex was meticulous and done to perfection - our new floor is beautiful! Shawn's drywall and painting work was also meticulous, and he showed great persistence in the difficult and tricky renewal of the ceiling's "popcorn" coating! Should we ever need restoration services in the future, we will not hesitate to call upon Graystone again.

Anna Gianino

5 ★★★★★

Graystone restoration has been the best company we have worked with since finding the leak in our home. I wish I had found them sooner so I could hire them for the entire job. Tim and his team came in to make my dining room and living room usable again. They all have been incredibly kind, patient and trustworthy. They paid great attention to detail and made everything perfect. Thank you for making my home, home again. I appreciate all of your hard work and your time.

Laurie Watts

5 ★★★★★

When I walked into the office and saw standing water, Graystone Restoration was my first call. They responded immediately and provided exceptional service and reassurance. They kept me up to date on the process and walked me through every stage of the repair. I would recommend Graystone to anyone.

Laura Blarek

5 ★★★★★

We are forever grateful that Graystone Restoration handled our Insurance Claim! We had a pipe leak in a wall behind our shower that caused major water damage and lead to our entire bathroom needing to be replaced. Along with all of the painting, flooring, and small details being done correctly. Tim Richards, our project manager, was amazing and helped us every step of the way. And all of the crews here working genuinely cared about our home like it was their own. Everything looks beautiful. We are thrilled!

About Graystone Restoration

Graystone Restoration is a comprehensive disaster recovery service based at 5517 Pioneer Park Blvd, Tampa, FL 33634, dedicated to restoring homes and businesses after fire, water, and storm events. The company operates across multiple specialty categories, including Water Damage Restoration Service, Building Restoration Service, Fire Damage Restoration Service, and Waste Management Service, ensuring a full spectrum of response capabilities for residential and small commercial properties. With a focus on safety, quality, and efficiency, Graystone guides clients from initial assessment through completion, coordinating all aspects of the restoration process to minimize disruption and protect property value. Their approach emphasizes meticulous planning, detailed project management, and transparent communication with homeowners and insurers alike. The team understands the emotional and logistical strain of property damage and prioritizes compassionate, responsive service every step of the way.

Graystone offers a broad array of services designed to recover and revive damaged spaces. Contents Cleaning, Restoration, & Storage helps protect and preserve belongings during the recovery phase, while Fire & Smoke and Smoke Remediation address the unique challenges of post-fire environments. For homes experiencing moisture and mold concerns, Mold Remediation is performed with careful containment and testing to ensure a safe, healthy indoor environment. When more extensive intervention is required, Restoration Repairs, and related Construction and Building Restoration work, address structural, cosmetic, and functional repairs to restore the property to its pre-event condition or better. The company also provides specialized services such as Hoarding Services and Waste Management to support a wide range of client needs and ensure sites are cleaned, organized, and compliant with local regulations. Scheduling visits is straightforward, reflecting Graystone’s commitment to timely, dependable service for urgent and non-urgent projects alike.

Throughout the client experiences described in their customer testimonials, Graystone’s project managers and crews demonstrate a consistent pattern of professionalism, attention to detail, and proactive communication. Clients repeatedly highlight timely responses, thorough documentation, and careful handling of belongings, furniture, and sensitive areas during remediation and reconstruction. The team’s dedication to minimizing disruption—protecting floors, moving and storing furniture, coordinating permits, and maintaining tidy work zones—helps homeowners regain a sense of normalcy as repairs progress. The service culture emphasizes collaboration with insurance adjusters, timely progress updates, and a focus on long-term outcomes rather than quick fixes. From flood and water-impacted renovations to complete mold remediation and post-fire rebuilds, Graystone positions itself as a trusted partner for comprehensive restoration, repair, and recovery.

Located in the Tampa area, Graystone Restoration continuously emphasizes client-centric communication, meticulous project planning, and high standards of craftsmanship. Their staff, including project managers and skilled technicians, work together to ensure that each phase—from initial assessment and debris removal to flooring replacement, drywall repair, painting, and final cleaning—meets or exceeds expectations. This dedication is reflected in positive feedback from numerous clients who note the company’s reliability, thoroughness, and respectful, attentive service. For homeowners facing the aftermath of fire, water damage, or other emergencies, Graystone Restoration offers a dependable, end-to-end solution designed to restore comfort, safety, and peace of mind.

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